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Swiss-Garden Beach Resort Kuantan

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Swiss-Garden Beach Resort Kuantan
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918 Reviews from our TripAdvisor Community

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There are newer reviews for Swiss-Garden Beach Resort Kuantan
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Showing 825: English reviews
Seremban, Malaysia
Reviewed 4 weeks ago

Ok I booked for last minute.. actually i booked for deluxe king room (more cheap). Unfortunately my room already sold out when i came but the staff upgraded my room to studio room (expensive) for free not extra charge. Thank you Swiss for best experience.

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Thank fadzlimunira
Melaka, Malaysia
Reviewed 4 weeks ago

the hotel has the best Spa service that located near the swimming pool and close to the beach. The main reason that I have been there many time because of to this spa. The spa name SAMSARA. Restaurants are great, food are excellent. Although there are many local restaurants outside along the road to the hotel. This provides choices for...

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1Thank abd124
Reviewed 19 February 2017 via mobile

We booked for deluxe premium king for 1 night stay. The room is not so spacious but it have a balcony. The bathroom is quite big and have a bath tub. Ample parking lot is provided. Pools are good and near to the beach. We ordered nasi goreng kerabu and mee goreng mamak via in room service. The service was...

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Thank Suhana S
Reviewed 14 February 2017 via mobile

We have a hreat time staying at the hotel. Good food, our room is facing the sea, the room is spacious for my 3 kids. A lot activities can be done there also the pool is great. Suitable for kids and also for adult with jakuzi pool. Sadly during our statmy is rainy season and we couldnt spend time outdoor....

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Thank Ana S
Kuala Lumpur, Malaysia
Reviewed 12 February 2017 via mobile

1) stayed in executive suite & family suite. Very comfy, clean, spacious & nice modern designed rooms with balcony that has nice view. 2) friendly & very2 helpful staff. We forgotten our room number and the housekeeping team help us figure out the room number. Super helpful. 3) RM20 per person for breakfast but no variety of food but very...

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Thank Shikin_Gia
Raymond L, Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Dear Shikin_Gia, Thank you for staying with us at the Swiss-Garden Beach Resort, Kuantan We are indeed glad that you had enjoyed your stay at our Resort and it's a great pleasure knowing that you have truly enjoyed the facilities of the Resort whilst staying with us. Thank you for the kind praises for us, especially regarding our helpful and...

Reviewed 10 February 2017

This is not my first time here. Some times before, the swimming pool was not properly setup and the room was nice. But I am ready to change my comment after the last stay. Everything was very good. From the first greeting till the last checkout the hospitality almost excellence. Maybe because it was raining season the situation has affected...

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Thank Kay R
Raymond L, Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Dear Kay R, Thank you for staying with us at the Swiss-Garden Beach Resort, Kuantan We are so grateful of your support and we most certainly look forward to welcome you back soon. Regards, Raymond Leaw Executive Assistant Manager

Shah Alam, Malaysia
Reviewed 7 February 2017

I have stay for a night last week but even only 1 night I got room with great view, clean and with accommodation as I needed. Staff are very friendly after checked in and also when we taking our breakfast. Near the beach and we enjoy the moment for that. I highly recommended it and would like to stay it...

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Thank JunaidahUda
Raymond L, Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Dear JunaidahUda, Thank you for staying with us at the Swiss-Garden Beach Resort, Kuantan. We are indeed glad that you had enjoyed your stay at our Resort and we greatly appreciate the excellent rating especially your mention of the team's effort, we are all most humble and thankful. We certainly look forward to welcome you back in the near future....

Reviewed 6 February 2017

Spacious room with great view & good service, staff are friendly & loving the swimming pool so much! definitely will come again, highly recommended. Despite the monsoon season, we had a great time hanging out at the hotel. Accessible to local delights around the area.

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Thank Aim A
Raymond L, Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Dear Aim A, Thank you for staying with us at the Swiss-Garden Beach Resort, Kuantan We are indeed glad that you had enjoyed your stay at our Resort and it's a great pleasure knowing that you have truly enjoyed the facilities of the Resort whilst staying with us. Once again, thank you for your valuable feedback and we most certainly...

Reviewed 4 February 2017

This used to be one of the Club Med party locations last century. It has been refurbished a couple of times since then but the room sizes and especially the bath rooms clearly hail from a by-gone age. Yet that is also part of the charm of the property for those of us who partied 20 years ago. There are...

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Thank Robert d
Raymond L, Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Dear Robert D, Thank you for taking the time to leave a review after your most recent stay with us at Swiss-Garden Beach Resort, Kuantan. It is also wonderful to hear your recommendation to others. We will most definitely use your feedback in our property improvement plan review to support our continuous improvement and we certainly look forward to welcome...

Reviewed 1 February 2017 via mobile

Stayed for two nights just before new year in a Premier Deluxe King room. Easy access via the East Coast highway, and located near Beserah town, about 10 - 15 mins drive to Pak Su seafood restaurant, and 25 - 30 mins drive to Kuantan town. Ample parking, and concierge service was good. Checking - in was brisk despite the...

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Thank kamalzukhairi

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sky, sea and sun provide a peaceful backdrop to a landscape so alluring it stirs the emotions. The vivid colours of nature's palette glow in the soft tropical light accenting the purity of air, water and land. From the colors of the sunset, to soothing air greeting you with a warm embrace; the newly refurbished Swiss- Garden Beach Resort, Kuantan, offers sensual delights at every turn with the recent completion of its refurbishment exercise. ... more   less 

Additional Information about Swiss-Garden Beach Resort Kuantan

Address: 656-2657 Mukim | Balok Beach, Beserah 26100, Malaysia
Region: Malaysia > Pahang > Kuantan District > Beserah
Price Range: €57 - €88 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Garden Beach Resort Kuantan 4*
Number of rooms: 304
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Also Known As:
Swiss-Garden Resort And Spa
Swiss-Garden Hotel Kuantan
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Questions & Answers

Here's what travellers have asked, with answers from Swiss-Garden Beach Resort Kuantan staff and other travellers.
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Questions? Get answers from Swiss-Garden Beach Resort Kuantan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are old (Bad quality of the bed...) BUT there are also plenty refurbished rooms (Many of them are in the lobby floor)”
 of 5 bubbles RONALDODIMATTEO, 25 Mar 2017 | Read review
“Hard Mattresses, No Hot Water”
 of 5 bubbles Chicago4Lyfe, 10 Mar 2017 | Read review
“low units noisy due to pub on the ground floor”
 of 5 bubbles , 22 Feb 2017 | Read review
“rooms of swimming pool n part of ocean view are great, pick second floor rooms.”
 of 5 bubbles abd124, 20 Feb 2017 | Read review
“accessibility near to the lift is much better”
 of 5 bubbles JunaidahUda, 7 Feb 2017 | Read review
5 of 5