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Bintan Lagoon Resort

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Traveller (2422)
Room & Suite (606)
Pool & Beach (501)
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Overview
  • Excellent20%
  • Very good37%
  • Average24%
  • Poor11%
  • Terrible8%
Travellers talk about
“bintan lagoon”(245 reviews)
“direct ferry”(75 reviews)
“rice”(186 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (2,805)
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2,542 results
Traveller rating
530
869
613
297
233
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530
869
613
297
233
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All reviewsbintan lagoondirect ferryriceterrace barangsoka villaleisure centregolf coursesea facing roomindian chefdriving rangebeautiful resortnice beachshort getawaybeach sidewater sportswelcome drinkbanana boat
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681 - 685 of 2,542 reviews
Reviewed 15 March 2016

Good room,good facilities , friendly staff. Convenient and friendly money changer at the resort. No hassle and very reasonable rates. Breakfast was great. Lunch at terrace was good. Both me and my boyfriend loves the pizza, although services was slow but the food was worth...More

1  Thank Jasmine10185
Response from KrysVJacobs, Guest Relations Advisor at Bintan Lagoon ResortResponded 18 March 2016

Dear Jasmine10185, Thank you for sharing your kind review following your visit. I am delighted that you enjoyed a fantastic experience with us throughout your time at the hotel, such that you would recommend us. The most important element we value in BLR are our...More

Reviewed 15 March 2016

We have stayed at Bintan Lagoon Resort many times over a period of 5 years. Short breaks from the city. What brings us back to the resort is the big main pool (there is another smaller pool mainly for children), the clean white sandy beach...More

1  Thank jean13132016
Response from BintanLagoon, Guest Relations Advisor at Bintan Lagoon ResortResponded 16 March 2016

Dear jean13132016, Thank you for taking the time to review our property on one of your many stays with us. We are very happy to know you enjoyed your getaway, especially for singling out Anitha, there is nothing more satisfactory for us than knowing our...More

Reviewed 14 March 2016

A good golf resort if you play golf. Kids can enjoy while you enjoy your golf. definitely not 5 star quality and can be super crowded so be prepared for that. nice swimming pools in the resort and also amusement area for kids to play....More

Thank Derek Y
Reviewed 14 March 2016 via mobile

It is nice place to spend with family away from busy Singapore. Nice beach with white sand and clear, warm water. Big resort with nice pools and quite nature environment. The building is a bit old but management is trying to keep it refreshed.More

1  Thank Pavel_Karapetyan
Response from BintanLagoon, Guest Relations Advisor at Bintan Lagoon ResortResponded 16 March 2016

Dear Pavel_Karapetyan, Greetings from Bintan Lagoon Resort! We are very glad to read you and your family had such a wonderful stay with us and enjoyed our facilities and beautiful beach. For your next visit you will find new and exciting changes that the whole...More

Reviewed 14 March 2016

twenty years ago it was a wonderful resort, now it run down, mold in the bathroom, tripping aircon, a run down tropical garden with chopped palm trees, a destroyes beach with a new ferry terminal - a tropical desaster. Most restaurants and terraces closed for...More

Review collected in partnership with this hotel
4  Thank 840guntert
Response from BintanLagoon, Guest Relations Advisor at Bintan Lagoon ResortResponded 16 March 2016

Dear 840guntert, I regret hearing you were not happy with your stay at our resort. The upgrades we are going through at this moment are to provide a better quality and service to our guests. While our main buffet Kopi O and our Italian restaurant...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf course
Tennis Court
Outdoor pool
Details
Price range
US$94 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Lagoi
#7 Luxury Hotel in Lagoi
#8 On the Beach Hotel in Lagoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$94 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Lagoi
#7 Luxury Hotel in Lagoi
#8 On the Beach Hotel in Lagoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2422)
Room & Suite (606)
Pool & Beach (501)
Dining (263)
Family and Play Areas (46)
Amenities (19)
Business Centre & Event Rooms (6)
Questions & Answers
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Sue S
2 April 2018|
AnswerShow all 7 answers
Response from Ong T | Reviewed this property |
Bintan Resort is one of the better ones unless you want to pay more by staying at Banyan Tree resort. The beach at Bintan Resort was at its best, nice clean water and sand, the pools were good too. I stay 1 night in... More
1
Vote
golapi
3 March 2018|
AnswerShow all 4 answers
Response from Bintan L | Property representative |
Hi Golapi, Our last refurbishment was in 2011 and progressively we have been carrying out regular maintenance work since then. In regard to your question regarding the extra person in Deluxe Sea View Room, you may simply... More
0
Votes
Jim T
28 February 2018|
AnswerShow all 3 answers
Response from Bintan L | Property representative |
Hey Jim T, We do indeed provide complimentary shuttle service for BLR guests. Once you clear immigration, you will spot our concierge team. They will assist you with your luggage and transfer. See you soon... More
0
Votes
Room Tips
"look first"
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"We were on ground level facing the ocean with the swimming pool just off to the right. This was a nice..."
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"Get the higher floor with sea view"
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"pick sea view in east wing if you want to be close to the kids club facilities"
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