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Quay West Holiday Park - Haven

Certificate of Excellence
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11/06/2017 12/06/2017
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Quay West Holiday Park - Haven
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639 Reviews from our TripAdvisor Community

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Showing 639: English reviews
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Reviewed 3 days ago NEWvia mobile

Haven Quay West has done it again! What an amazing holiday we had for the 2nd year running. Site was beautifully clean, caravan was in lovely condition & immaculate upon arrival. We spent lovely evenings in the complex with the funstars & the family entertainment that they put on for their holiday makers. Mini Crazy Golf was fun, my little...

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Helpful?
Thank Jill L
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. Its always great to get good feedback and to know that our guests have had a wonderful time during their stay with us. I am pleased to hear that your accommodation was clean and comfortable and matched up to our usual high standards. I will also...

Cardiff, United Kingdom
Reviewed 5 days ago NEW

Clean site, friendly staff, enough for kids to do. Not a lot to do in New Quay itself but could imagine very busy in season. Very expensive local shops for basic items so would suggest stocking up encounter.

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Thank garywG7577NW
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. I am glad to hear that you enjoyed your stay with us and that you found the facilities and activities for the children to your liking. We are very lucky to be situated in such a beautiful surrounding with spectacular views across the board. Thanks again...

Carmarthen, United Kingdom
Reviewed 5 days ago NEW

we had a fab week in may 2017, weather was fab the views from the van were amazing the van was fab; we took our pet dog after permission from the owners that was fine;whilst cleaning after the first day the hoover was full of dog hairs so l had to empty it before l could use it; there wasnt...

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Helpful?
1Thank anniefannie1
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. We are very lucky to be surrounded by such beautiful views across the board and set in such a peaceful area. I am however, sorry to hear that you had a negative experience with regards to your stay on our park, in a privately owned caravan....

Wolverhampton, United Kingdom
Reviewed 6 days ago NEW

Reception called us night be for to say if we got there early we could go to our caravan, and that the beds would be made up ready !! lovely lady really polite very helpful . Arrived just over 2hours early , went to reception and we were told our caravan wasn't ready but an exact same one was and...

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Helpful?
Thank anneround
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. I am glad we were able to check you in on time by switching to a caravan of the same grade that was ready. I am also pleased to hear that the caravan specification was to your liking and that you had a comfortable stay. I...

Bradford
Reviewed 1 week ago via mobile

We booked via sun holidays for four nights, booked for a standard caravan but was provided with a deluxe caravan, the caravan was ok, could have done with a bit of an extra clean in places but did the job and was comfy enough, had everything you would need for the time there. The site is beautiful, cannot fault it....

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Helpful?
Thank Gemz0890
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. We are very lucky to be set in such beautiful surroundings, with stunning views across the board. I have spoken to our Accommodation Manager regarding your comments on the cleanliness of the caravan, to pass them directly onto the House-Keeping Team Members that were responsible for...

Wales, United Kingdom
Reviewed 1 week ago

Absolutely amazing caravan park. Right on the beach head and the beach is dog friendly. A beautiful clean site and the caravan was out of this world, central heating and double glazed windows. We were just blown away by the site location and so much to do on site. Our dogs were welcome too but obviously not inside the food...

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Helpful?
Thank Cath G
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. I am glad that your found your accommodation to be to your liking. We are very lucky to be located in such a beautiful setting and as you said, the views are stunning across the board. I am pleased that you were able to use our...

Abergele, United Kingdom
Reviewed 1 week ago via mobile

This is our third visit to the park and won't be our last. We love it, it has such a relaxed feel to the site. We have stayed in many haven campsites over the years, and we always book a prestige grade caravan. Quay west is our favourite campsite, although the prestige caravans haven't been as nice as others we've...

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Thank Curly82
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. Its always nice to hear that our guests have enjoyed their stay with us. I am sorry to hear that your caravan was not as modern as you would have liked. As we try to offer an accommodation that suits everyone, we purchase a number of...

Reviewed 1 week ago via mobile

We booked this 4 day break through the sun's £9.50 holiday deal and when we arrived got the chance to upgrade to prestige for a small fee ( thanks Jeni ) The caravan was first class , clean ,comfortable and like the rest of the site very tidy A short walk to the beach and what a lovely beach !...

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Helpful?
Thank Smiffy1959
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the times to review our park here at Quay West. Its always great to hear that our guests have enjoyed their stay with us. Its great that we were able to offer you an upgrade with regards to your accommodation and that you found it to be to your liking. I will pass your comments on...

Reviewed 1 week ago via mobile

I recently stayed at this holiday park with my husband and little girl. There was so much to do on site and found the facilities really good. The caravan we stayed in was fab! Well equip, clean and comfortable. The staff are really helpful and polite too. Would definately return especially when my little girl is a bit older to...

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Helpful?
Thank Cfs1989
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. I am glad to hear that you enjoyed your stay here with us. Its always lovely to hear that our guests have had a great time away with us. We pride ourselves on our clean facilities and customer service here at Quay West so I am...

Pontypool, United Kingdom
Reviewed 1 week ago

just got back from weekend at quay west. as usual it didn't disappoint. lovely site , helpful staff. we stayed in a private caravan in teifi which was really good and close to all the facilities. other members of the family stayed in a haven caravan pet friendly, which was also very clean and tidy and had central heating which...

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Helpful?
Thank welshgirl270
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. Its lovely to hear that you had a great stay with us. We pride ourselves on cleanliness and customer service here at Quay West, and I am glad to hear that we didn't disappoint. I will pass on your kind comments to the team in the...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
Great for:• Views of Cardigan Bay and dolphin spotting • Sandy beach • Water funWe’ve got a fantastic view from our park; perched on the coast overlooking New Quay harbour you can often see seals and dolphins out in Cardigan Bay. Our park is centred around our Mash and Barrel complex, where you can enjoy a meal above our pool, or take your drinks outside on the terrace whilst your kids play around in our SplashZone. Take a short walk through our very own woodland-nature walk and you’ll find yourself on the way to our wonderful sandy beach. ... more   less 

Additional Information about Quay West Holiday Park - Haven

Address: New Quay, New Quay SA45 9SE, Wales
Region: United Kingdom > Wales > Ceredigion > New Quay
Hotel Class:4 star — Quay West Holiday Park - Haven 4*
Number of rooms: 500
Also Known As:
Quay West Holiday Park Hotel New Quay
Quay West Holiday Park - Haven New Quay, Ceredigion, Wales
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Questions & Answers

Here's what travellers have asked, with answers from Quay West Holiday Park - Haven staff and other travellers.
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Questions? Get answers from Quay West Holiday Park - Haven staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Was a static car an site”
garywG7577NW, 24 May 2017 | Read review
“most caravan have some sea veiw ,and only 2 mins down to the beach”
shaunconnolly, 31 Mar 2017 | Read review
“If your going when it's cold book a caravan with heating.”
seanlF7796QG, 4 Mar 2017 | Read review
“Nice caravans but stay away from the activities!”
765gazl, 24 Jan 2017 | Read review
“If you can get a static at the bottom overlooking New Quay its fantastic. It's worth the walk up the hill to the club house!”
604emmae, 15 Nov 2016 | Read review
5 of 5