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The rooms were spacious and even the bathroom was nice.
The swimming pool is very expensive and not included in the price. 13€ per person.
The restaurant is very nice.
The meals are good but the breakfast was basic as there were other people in...More
Booked for a relaxing break to use outdoor pool and spa through Travel Zoo as well as plans to see Mount Etna.
Outdoor pool empty/ closed - will not be open we were told for another two months.
Indoor pool/spa - €10 Euro hour charge...More
Response from Lorenza C, Direttore vendite at Grand Hotel Villa ItriaResponded 1 week ago
we regret that your experience did not live up to your expectations.
Regarding your review we would like to inform you that in all our hotel info and all web sites of booking portal, are well indicated the opening time or limitation for...More
First of all - this is a really nice hotel however it has loads of downsides to it. Room is very large, very nice - plain and simple but lovely ! The hotel is very clean and the rooms are brilliant. However, there is really...More
We were in this hotel between 14.08 to 20.08. We arrived at the hotel,early well before check in time and the receptionist made sure that we got the room as fast as possible. We really appreciated this. All in all waiting staff was very friendly....More
Lovely large rooms, nice and clean with very helpful staff throughout the hotel, restaurant and spa. Excellent restaurant for breakfast lunch and dinner. Free Wifi, that to be honest wasn't the most reliable BUT I was there for a conference so I guess there was...More
I'm sorry but I can't answer this. They were extremely helpful on the front desk so I'm sure they'll be able to guide you in the right direction. The spa facilities looked nice but it was closed while we were there... More
I'm sorry but I can't answer this. They were extremely helpful on the front desk so I'm sure they'll be able to guide you in the right direction. The spa facilities looked nice but it was closed while we were there unfortunately. Sorry I can't help any further.