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The Elms

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The Elms
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627 Reviews from our TripAdvisor Community

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Showing 625: English reviews
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Abberley, United Kingdom
Reviewed yesterday NEW

My friend and I came for a spa day, I have been before and loved every moment of it! We each had lunch and a treatment I was very happy that I had the same therapist Gabbie again after a wonderful treatment she did for me previously, my friend had Danielle and was extremely satisfied. We will be back again!

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Helpful?
Thank sarahellizabeth70
Hazlemere, Bucks
Reviewed 5 days ago NEW

We had a lovely recent stay at The Elms with our two young children and don't particularly want to criticise it as there wasn't anything overtly wrong with it. It's a lovely old house, with grand communal rooms, a resident cat, and pleasant rooms to stay in. The staff were friendly and the pool and hot tub a much-needed tonic...

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Helpful?
Thank bushbaby2012
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Bushbay2012, Thank you for staying at the Elms and being loyal to luxury family hotels. It is nice to read your review and that you had an enjoyable stay and that the team and George our resident Cat loved after you! I appreciate your comments and look forward to welcoming you back again soon. With best wishes, Martin Martin...

Reviewed 1 week ago

My husband bought me the spa membership for my Birthday as I'd visited for a pedicure and said how wonderful it was and right on the doorstep ! A hidden gem in beautiful grounds and all the staff I've met so far couldn't do enough to help you .

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Helpful?
2Thank Elaine K
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Elaine K, Thank you for posting your review, its lovely to read how much you are enjoying being a member of our spa, Certainly sounds like the perfect birthday present! With best wishes, Martin Martin Page General Manager

Reviewed 1 week ago

I booked The Elms, Spa day Pass for my friend’s birthday and as a treat for myself, sister and 2 friends. On arrival we were greeted by the lovely, helpful & friendly Spa receptionist, who was extremely helpful & pleasant. She even gave us a quick tour of the upstairs rooms - which was just fantastic and we instantly fell...

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Helpful?
1Thank debbie g
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Debbie g, Thank you for celebrating your friends birthday at the Spa, it certainly sounds like you both had a lovely day and left feeling relaxed. Hope to welcome you back again soon, and we really appreciate your comments about the hospitality shown by the team. With best wishes, Martin Martin Page General Manager

Worcester, United Kingdom
Reviewed 1 week ago via mobile

I had a very disappointing experience at this Spa on New Years Eve. I came for a post-natal present arranged by my friends after having a baby, and we used the facilities, had a treatment and had afternoon tea in the cafe. Unfortunately there was a fire in the hotel during our stay. This was obviously not their fault but...

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Helpful?
1Thank violetchirp
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Violetchirp, Thank you for posting your review of your spa day in December. It is nice to read that you had thoroughly enjoyed your spa day before the unfortunate incident of the chimney fire in the main house. Whilst the Chimney fire was unplanned our initial priority is to always ensure that the entire hotel is evacuated and I...

Birmingham, United Kingdom
Reviewed 1 week ago

My husband and I with a group of our friends have recently started to stay in hotels twice a year to catch up as we all live in various parts of the country. We were passing by The Elms after having visited another local hotel that we wanted to view and potentially book, and we thought we could have some...

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Helpful?
1Thank ThePips1982
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear ThePips1982, Thank you for writing your review of the Elms after calling for a Coffee and a cake! Your special mention of Emily is greatly appreciated, and I will take pleasure in congratulating her for her hospitality and help shown. As a luxury country house hotel, we do often have small groups and the hotel makes a superb destination...

Newport, United Kingdom
Reviewed 1 week ago

My husband and i booked a single night's stay with dinner through Secret Escapes, we were after a little bit of luxury, relaxation and time together. The Elms is an impressive looking hotel in a countryside setting, the gardens were a little disappointing and much smaller than expected. The spa facilities looked excellent but we didn't utilise them so have...

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Helpful?
Thank hjAtkins
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear hjAtkins, Thank you for staying at the Elms and for writing your review. It is nice to read that you had an enjoyable stay, but a shame that you were unable to utilise the spa facilities. I am glad that you enjoyed the upgraded room, and that the meals were also highly regarded. I must apologise that the fires...

Birmingham
Reviewed 2 weeks ago

Our family of twelve included three generations and we had a brilliant stay. accommodation, food and facilities were excellent. It really is family friendly. Sadly, the lift to the pool wasn't working and most spa treatments are upstairs. In fairness, I was refunded for services paid for which couldn't be taken.

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Helpful?
Thank Carole Ann M
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Carole Ann M, Thank you for writing your review and for staying at the Elms. It is a pleasure to read how much the whole family enjoyed the experience, and I appreciate your special mention in reference to the quality of the rooms, food and hotel facilities. I would like to apologise that the we were unable to gain...

Newbury, United Kingdom
Reviewed 2 weeks ago via mobile

Wow, what a superb hotel. My wife booked the hotel last minute after being let down by another hotel. The reservation staff ( luxury family hotels ) were superb, very helpful and even rang my wife back with spa treatment availability. We arrived quite late after the mess up by the other hotel. We were met by the lovely front...

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Helpful?
Thank J632WWjamesd
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear J632WWjamesd, Thank you for staying at the Elms and for writing your review. Your mark of 5 out of 5 is very much appreciated as are your kind words about the level of service, food and hospitality shown. We look forward to welcoming you back again soon. With best wishes, Martin Martin Page General Manager

Worcestershire
Reviewed 3 weeks ago

The spa at The Elms Hotel is in a new wing. The facilities are very good, modern, light and airy. We were welcomed into The Garden Cafe, where we received our robe and slippers. We had paid for a day at the spa which included a light lunch (which was excellent) and unlimited tea and coffee. The waiter was attentive...

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Helpful?
1Thank doormouse2
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear doormouse2, Thank you for visiting the spa for a spa day, it certainly sounds like you enjoyed most of the day and we look forward to welcoming you back again soon. I would also like to thank you for your points about the windows, and happy to confirm that they were cleaned professionally yesterday. I will let Sam, our...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Elms Hotel, part of Luxury Family Hotels, is much loved by children and parents alike. Located in beautiful rural Worcestershire, this Queen Anne mansion boasts a family friendly spa, a fine dining restaurant and complimentary crèche.At The Elms Hotel and Spa, our aim is to ensure your family feels completely at home so that you can relax, have fun with the kids and enjoy grown-up time for yourselves. You’ll find locally sourced food, a family spa, gorgeous grounds and superb children’s facilities. ... more   less 

Additional Information about The Elms

Address: 1 Stockton Road, Abberley WR6 6AT, England
Region: United Kingdom > England > Worcestershire > Malvern Hills > Abberley
Price Range: €112 - €268 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Elms 5*
Number of rooms: 23
Reservation Options:
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Also Known As:
The Elms Hotel Abberley
The Elms Hotel And Spa
Elms Hotel Abberley
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Questions & Answers

Here's what travellers have asked, with answers from The Elms staff and other travellers.
4 questions
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Questions? Get answers from The Elms staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Relaxation room”
 of 5 bubbles sarahellizabeth70, 21 Feb 2017 | Read review
“The handful of rooms we saw were so pretty and decorated individually. They all look great”
 of 5 bubbles ThePips1982, 11 Feb 2017 | Read review
“a family suite seems to offer a comfortable space”
 of 5 bubbles hjAtkins, 10 Feb 2017 | Read review
“Sandlin in the Coach house is wheelchair accessible with wet room but its outside the main building”
 of 5 bubbles Car0leAnnM, 6 Feb 2017 | Read review
“Our room in the main building was convenient and well appointed, quiet with views to the rear gardens.”
 of 5 bubbles steveAnneS, 26 Jan 2017 | Read review
5 of 5