We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Elms

Hotels.comUS$202*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 4 more sites!
Professional photos
The Elms
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

644 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 642: English reviews
Start your review of The Elms
 Click to rate
Wolverhampton, United Kingdom
Reviewed 2 weeks ago

Bought on Treatwell site as a birthday spa day treat. Arrived between 9-9.30. Unsure as to how to enter the spa so went through the Hotel main door. Gentleman seated at desk rather unwelcoming... when I asked if I had the right place he pointed unsmiling "just go through the door to the glass building" not the most pleaseant of...

 Report
Helpful?
Thank TonyJug
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear TonyJug, Thank you for writing your review of your Spa day, I would like to apologise that your spa day was tainted with the families and the little dolphins swimming lessons. As a standard our spa receptionists normally indicate to spa days when we have a swimming lesson scheduled for the morning ( currently just Wednesday) so that they...

Birmingham
Reviewed 2 weeks ago

Great for families - our daughters loved the Bears Den and we appreciated the babysitting service. Beautiful building and gardens. Adventure playground in need of being updated and some carpets in communal areas could be replaced. Fairy trail and teddy bear trail were great, and our daughter enjoyed meeting the hotel dog and cat. Room brilliant for our needs (Emblem),...

 Report
Helpful?
Thank gillmoore
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear gillmoore, Thank you for staying at the Elms and for writing your review. It is a pleasure to read that on the whole you enjoyed your stay and we look forward to welcoming you back again soon. Best wishes, Martin Martin Page General manager

Reviewed 2 weeks ago

One night stay on my way back from the Peak District. Underwhelmed by the experience. Decoration is tired and barely believable as "4 star" (good salons on the ground floor, though). My room was in what evidently used to be the "servants' quarters", with corridors, doors and carpets not on par. *No lift*, which was entirely unexpected. Room furniture also...

 Report
Helpful?
Thank FranciscoFranco66
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear FranciscoFranco66, Thank you for staying at the Elms as part of your journey from the lake district. I am sorry to read that you were disapointed with the decoration of the corridor and your room. We do have a proactive maintenance team who take pride in the presentation of the hotel, and try to maintain the corridors and bedrooms...

Southampton, United Kingdom
Reviewed 3 weeks ago

My mum & I booked our stay through secret escapes for a relaxing spa break. A week before our stay we were contacted to check whether we wanted to book an evening meal for the Friday and Saturday of our stay. When I informed the lady I would need to check with my mum, as I was travelling with her,...

 Report
Helpful?
Thank Cat_tuck
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Cat_tuck, Thank you for recently staying at the Elms and for taking the time to write your review. It is nice to read how my receptionist noted that you were staying with your Mum and changed the room to make your stay more comfortable. It is also kind of you to mention how friendly you found the team, and...

Bury St Edmunds, United Kingdom
Reviewed 3 weeks ago

I had a lovely relaxation break here last month, it's a fantastic property, pairing both the relaxed elegance of a country house hotel with modern spa facilities. I have to say though it was the little touches that made the stay memorable, from the fantastic welcome I received from Jane on reception to the hand written card in my room...

 Report
Helpful?
Thank Adam S
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Adam S, Thank you for writing your review after your recent stay at the Elms, it is a pleasure to read how much you enjoyed all aspects of your stay. We look forward to welcoming you back again soon. With best wishes, Martin Martin Page General Manager

Herts
Reviewed 3 weeks ago

This was our third Luxury Family Hotel and, on balance, the most successful. The room (Emblem) was perfect and given that it was above the Dining Room our own baby monitor worked on top of the hotel's baby listening service. With a young child (ours was 21 months) it is just brilliant - nappy bin provided, warm milk on order,...

 Report
Helpful?
Thank 5_9_2_8
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear 5_9_2_8, Thank you for writing your review and for highlighting how much you enjoyed your stay at the Elms. It is a pleasure to read how the Bears Den team looked after your child, and that the Restaurant also met with expectation. We look forward to welcoming you back again soon. Best wishes, Martin Martin Page General manager

Malvern, United Kingdom
Reviewed 3 weeks ago

We held our daughter's baby shower here on the 29th April. We arrived to set up and we're told the room was ready but were disappointed to find the carpet muddy and covered in bits. The staff did come in and give it a quick clean and were quick to come back again and give it a further clean and...

 Report
Helpful?
Thank kf0gg
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear KF0gg, Thank you for writing your review after holding your Daughters bay shower. I would like to apologise that the carpet in the Terrace room had not entirely been cleaned after the family breakfast, but pleased to see that the team immediately corrected this upon your request. I must further apologise for the small marks on the wall which...

Reviewed 4 weeks ago

We had arrived late owing to traffic congestion (the M40 was completely blocked, all the lanes) and consequently our 3 year old had enjoyed the pleasures of sleeping for a number of hours in the car- as any parent knows, this is a harbinger of doom for the evening ahead! We struggled to get him to sleep by the latest...

 Report
Helpful?
Thank Ian M
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Ian M, Thank you for writing your review after your recent stay. We are all thrilled with your review and appreciate your time in high lighting the service provided by the team, with the additional special mention of Jane, Damian and Irene. Because we are a small personal hotel, I shall ensure that they are all congratulated on your...

Hereford, United Kingdom
Reviewed 17 April 2017 via mobile

We visited the elms for a half day spa break. The girls on reception were lovely when we arrived, but the lady serving the cream tea was a little blunt for that environment we felt. The treatments we had were fantastic and well worth the money. The pool was a nice addition and enjoyable until it got inundated with children...

 Report
Helpful?
Thank bca_1001
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear bca_1001, Thank you for writing your review after recently visiting the spa at the Elms. It is a pleasure to read how friendly the team were when you arrived, and how much you enjoyed the Elemis treatments and the pool. Because the Elms is owned by "Luxury family hotels", we do tend to find that we have an influx...

Melton Mowbray, United Kingdom
Reviewed 16 April 2017 via mobile

The Elms was billed (both by price and on the website) as a luxurious top range hotel but the reality is it is run down and needs a serious overhaul. Unfortunately the hotel looks as though it has been neglected for years - peeling paintwork, rotten woodwork, broken tiles, dirty and torn soft furnishing. Although there were some lovely touches...

 Report
Helpful?
Thank nikjt
TheElmsAbberley, General Manager at The Elms, responded to this review

Dear Nikjt, Thank you for staying at the Elms and for writing your review. It is nice of you to highlight some of the personal touches we provide a the hotel such as the complementary Easter eggs designed to suprise and delight the children and my personal note that I like to use to welcome our guests. It was a...

146 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (125)
Viewed
Dining (12)
Viewed
Hotel & Grounds (27)
Viewed
Pool/Beach Area (5)
Viewed
View from Room (3)
Viewed
Room/Suite (14)
Viewed
Bathroom (3)
Viewed
Family/Play Areas (1)
Viewed
0:48
Videos (1)
Viewed
Other (59)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Hotel & Grounds (9)
Viewed
Pool/Beach Area (1)
Viewed
Dining (3)
Viewed
Family/Play Areas (3)
Viewed
Room/Suite (3)
Viewed
Other (2)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Abberley
16.0 km away
Bank House Hotel, Spa & Golf, BW Premier Collection
21.9 km away
The Abbey Hotel
The Abbey Hotel
#5 of 10 in Malvern
1,119 reviews
10.2 km away
Hallmark Hotel Stourport Manor
Hallmark Hotel Stourport Manor
#1 of 1 in Stourport-on-Severn
799 reviews
Show Prices
Show Prices
Show Prices
16.5 km away
Brockencote Hall Hotel
Brockencote Hall Hotel
#1 of 1 in Chaddesley Corbett
622 reviews
31.5 km away
Abbey Hotel Golf & Spa
15.0 km away
Hogarths Stone Manor
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Babysitting
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Elms Hotel, part of Luxury Family Hotels, is much loved by children and parents alike. Located in beautiful rural Worcestershire, this Queen Anne mansion boasts a family friendly spa, a fine dining restaurant and complimentary crèche.At The Elms Hotel and Spa, our aim is to ensure your family feels completely at home so that you can relax, have fun with the kids and enjoy grown-up time for yourselves. You’ll find locally sourced food, a family spa, gorgeous grounds and superb children’s facilities. ... more   less 

Additional Information about The Elms

Address: 1 Stockton Road, Abberley WR6 6AT, England
Region: United Kingdom > England > Worcestershire > Malvern Hills > Abberley
Price Range: €109 - €312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Elms 5*
Number of rooms: 23
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Orbitz, Priceline, Expedia and Cheap Tickets so you can book your The Elms reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Elms Hotel And Spa
The Elms Hotel Abberley
Elms Hotel Abberley
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Elms staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from The Elms staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Emblem good for families - annex for children to sleep in”
gillmoore, 12 May 2017 | Read review
“Second floor room had a good sight and light. However, no lift means carrying everything up the stairs.”
FranciscoFranco66, 10 May 2017 | Read review
“Judge Amplett was fantastic!”
V7381BKadams, 4 May 2017 | Read review
“Emblem was nice, with a tiny second bedroom for children.”
5_9_2_8, 1 May 2017 | Read review
“Ask for the main building”
, 26 Apr 2017 | Read review
5 of 5
Hotels.com
US$202* /night
View Deal
PricelineUS$259
Orbitz.comUS$201
Hotwire.comUS$202
View all 8 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates