This was our overnight stop on the way to Adriatic Coast to have some sleep and breakfast. At the check in member of staff was pleasant and friendly, area seems to be very quiet and safe. Room was small and basic, no kettle or coffee machine, but thought we are going to manage for 1 night. Unfortunately found some hair on the bathrooms wall,very squeamish about things like that as literally think where's more hair and my mind didn't stop thinking about them for the rest of the stay, absolutely disgusting! (This was found the moment we stepped into the room as we always check everything before using anything) The next morning group of bikers was getting ready for some tour, we didn't mind but thought how inefficient breakfast staff were considering the breakfast room was small and easy manageable. There was a guy and a girl. Empty tables at the breakfast should be a priority so when new people come for breakfast they can sit at clean table, all empty ones were filthy, lots of food missing even though it was only after 9am so still nearly an hour till the end of breakfast and a guy was standing there either behind or next to the bar and just looking around but doing zero work, the girl at least looked busy. Generally breakfast choice and quality very basic. This could be a good spot for a rest for us for next time when we drive through France/Italy but after this experience we will be looking for a different place and definitely not recommending to friends who travel the same route. …
We arrived at about 10pm due to problems with the cross channel ferries, but were reassured by the idea that there was 24 hour access to this hotel. Unfortunately, when we arrived we were unable to check in. The machine at the entrance was broken (someone had smashed the screen) and it was so dark that we didn't immediately see a note attached to it which gave a phone number to call instead. We were unable to get into the car park because there were two barriers with pin pads. We managed to get through both eventually when other people arrived. Once we got in, we were stuck since we couldn't leave so we had to wait for other people to come in. There was no response to our pressing the help button on the intercom and the person I spoke to on the phone was completely unhelpful. I understand that I don't speak French very well, but I try and the person speaking to me made no effort to speak more slowly so that I could understand what he was saying. He hung up on my wife. When I got a fluent french speaking friend to call, they didn't answer. Eventually, we followed a french couple into the lobby and they drew our attention to an envelope which was left on the side with the room key in it and the access codes! When we got to the room, it was tidy but stank of smoke. Overall it was extremely stressful and I feel that it should have been made clear what the arrangements were if you check in later in the evening. It would not have been difficult to send an email explaining that if you check in late, an envelope will be left on the side with the key in it etc. We have two young children and nearly continued driving to our destination as we weren't sure we could actually get into the hotel. …
Just what we needed for our last night before flying home. Very good service at reception. Excellent price. We were given two connected rooms for the four of us so had loads of space. Would certainly stay again.
This was a good hotel with a family hotel room which can accommodate 4 people and had a good size shower overall very good however the access in and out of the hotel out of hours can be tricky so be careful you understand this and particularly the use of a code to access the grounds and the building out of hours. We never use the catering facilities but you can have breakfast here we just used this hotel for a short period to sleep before and after a flight in and out of Lyon airport.
To find this hotel on BMW SatNav, you MUST spell the town name as "Saint-Quentin Fallavier" and the hyphen or dash after the 'SAINT' is absolutely crucial, otherwise the SatNav refuses to locate Saint Quentin Fallavier. This has taken me hours to unravel - I think breaking the enigma code was quicker Just to repeat - dont forget the dash after SAINT !!
I have always been very positieve about this hotel but it has to change. In the room the smell of cigarettes is very strong. People smoke in the bathroom - I hate that and I don’t understand it because it is forbidden - and the air circulation brings it to many other rooms ... also burn holes on the floor. Each bathroom should get an alarm because it is really ruining this good hotel. Staff is very nice and friendly. All other things are good.
I cannot speak highly enough of our overnight stop at this hotel. We had a family room for four for an amazing price. We arrived late evening at Lyon main airport, collected our hire car and used the hotels automatic machine at the main gate of the business estate the hotel is on. The location is ideal for stopovers, it’s quiet with ample parking and a nice little area to sit outside. The room was very clean as was the little bathroom with shower. The air con worked really well too. We only stayed for one night but could have done two or three without any trouble. There is nothing much in the immediate area only a couple of places to eat. The following morning we travelled to one of Lyon metro outer stations where you can park and ride into town. The car park is free, you just use your metro ticket to get the exit barrier to lift when you leave. …
We had a rental booked with Indi camper vans which was 100m up the road. We had a late flight and the unmanned entry caused us some problems as the taxi driver paste the first box ( which we did not notice in the dark) Please follow late night entry instructions specifically and you will be fine. Very good price on offer for family with two kids for 2rooms Not far from the Airport too Very basic and a hearty
Only stayed one night as a late night stopover but it was great for what we needed. Safe, secure, clean and a good breakfast. Great for the price. Yes it has a key code for late night access but it is not rocket science. Enter name, use code, drive around to the left and use code again to enter carpark and hotel. Will stay again on next trip to South of France
Me and my friends stayed one night in this hotel has a stop of our travel. Not only the check-in process was really inconvenient at late hours - via a machine in pouring rain - but also our room was stinking of cigarette smell even though smoking was forbidden. I understand that it might have been the customer before who did not respect the rules but the cleaning staff should have reported the problem and the room should have been made unavailable. We checked out at 8am and no one was at the reception to report the problem.