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The hotel would have to greatly improve its service level as the people working the reception wasn’t neither very helpful nor particular friendly or forthcoming. The room cleaning was not very good and most of the room equipment didn’t work, such as power wall plugs,...More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
I really enjoyed my stay for one night at the hotel. Huge clean rooms - very little noise - yes I admit it - today I slept over😉. But I reached the big well asorted breakfast👍🏼. The hotel has its own parking garage, and with...More
This hotel is easy to find by car, and they have secure parking (9 euro per night). Large rooms. Good breakfast. Friendly and helpful staff. Situated outside town. Easy to get to town on bus number 9.
Thank Lene S
Response from YBasel, Manager at Best Western Nordic Hotel Luebecker HofResponded 4 June 2017
Dear Lene, thanks for this great rating and review. Since there is not much to add we will just wish you a great upcoming week and welcome you back anytime to beautiful Lübeck. Best regards, your Best Western Nordic Hotel Lübecker Hof.
This hotel is in a quiet surburb of Lübeck, within walking distance of the old town (3 kilometres) Staff friendly and helpful and the breakfast was fine. The room was large and clean and a comfortable bed, we just had the usual problem one gets...More
Thank Anna B
Response from Yvonne B, Manager at Best Western Nordic Hotel Luebecker HofResponded 18 March 2017
Dear Anna, thank you for your response. We are very glad that the most important topics staff, breakfast, room, bed and cleanliness were satisfactory. Concerning the shower we have already sent our technician in the room were you stayed. Meanwhile he also changed the plugs...More
I was tempted to cancel my booking at Best Western Nordic Hotel Lübecker Hof after reading some of the comments here on Tripadvisor. I am glad I did not because I had a wonderful stay. I assume that the reviewers rate the hotel much different...More
1 Thank teaki78089
Response from Yvonne B, Manager at Best Western Nordic Hotel Luebecker HofResponded 1 March 2017
Dear teaki78089, thank you for this excellent review of our hotel and the advices to all future guests of ours. There is not much to add, only that our WiFi will be modified in the next few months and will thereby extend it's range. Also...More
US$86 - US$124 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
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