Great hotel to start your holiday before you get on the plane . Beautiful bar/restaurant. Fabulous room and great atmosphere. Free shuttle service to bring you to and from the airport. Onsite parking while we were away (with a fee) but worth it knowing your car is safe ....
The hotel is clean. Most of the staff were not interested. I had to go looking for a someone to refill my morning coffee. I waved a few times but I felt the waiter kept looking away. For the price they charge I should have been given a pot, at least.
We stayed here because of location close to Dublin airport. Great hotel, excellent breakfast and fast airport shuttle! Great amenities, shower was great. Clean room, lobby and restaurant. Helpful professional staff. Will stay again!
We stayed on June 12 and really liked it a lot. The people were great and we enjoyed the food. The Guiness was outstanding! So, we booked it again for June 28. I found the increase of price by approximately 70% for the same room disappointing.
Parking is messy. Pay for parking online and getting charged again at the hotel. Check your invoice before paying, even on this. You can't post if it's under 200 characters. What's the reasoning behind that?
Staff not friendly or considerate. I was in Ireland for two weeks and this was the only experience I had where staff was disinterested. I felt like just another booking, nothing special. Would not return or recommend.
The staffs were so friendly but I was surprised the price was so expensive for one night. It costs me about €364. However, the room was clean and comfortable. The restaurant has a vegetarian option I liked the vegetarian burger.
Very good service and conditions. The restaurant was really good and very close to Dublin's airport, which helps. If you are in business and need somewhere to stay, I strongly advise this Hotel. Alejandro
For the price, you would expect exceptional customer service and rooms should be ready by check in time. If not, perhaps offer a drink or complimentary dinner in the restaraunt while you wait. Also, when I went up to the desk to get my parking validated, the many silently took it with a scowl, stamped it in the machine, and gave it to me without a word being spoken. He was very cold. I also suggest having more than one person checking people in at the start of checking. It gets very big and the line could move a lot faster. On the plus side, the welcome gifts in the room were a nice touch.
Comfy beds. Lots of charging ports - thank you! Room was cool and comfy and spacious. We really appreciated the free (and on time) shuttle to the airport. Friendly customer service. My only "ding" on the marks was the shower... ours was a bit mildewy in the grout and I don't want to have to worry about my feet being on gross stuff when I'm trying to get clean. They provided a shower mat to stand on, so that resolved it as a temporary fix, but man, some bleach would get rid of that easily.
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