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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Over all my stay was excellent. Staff where very helpful and extremely polite. Only issue was I stayed when there was a heatwave in Ireland and the hotel itself was warmer than outside which wasn't great.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank carlabU1175FX
Response from ElisabetDiaz, General Manager at Dunboyne Castle Hotel And SpaResponded yesterday
Dear carlabU1175FX,
Thank you very much for sharing your review with the TripAdvisor community.
We greatly appreciate your lovely comments about our hotel.
Thank you again for sharing your feedback with us, we hope to welcome you back soon.
Kind Regards,
Elisabet Diaz,
General Manager.
We stayed here two days during a tour of Ireland. While the hotel itself and the rooms were fine overall, there is room for improvement. The outside of the building definitely needs cosmetic work and the interior of the lobby needs some upgrades. Our group...More
Thank RJN612
Response from ElisabetDiaz, General Manager at Dunboyne Castle Hotel And SpaResponded yesterday
Dear RJN612,
Thank you for taking the time to review your recent stay with us here at Dunboyne Castle Hotel.
I am sorry that your stay with us did not meet your expectations. I can assure you we strive for consistent excellence in customer service,...More
Rooms ok but service appalling. Poor room service and awful breakfast. Order room service took a number of goes to get it right. St breakfast asked for coffee three times and never received it. Room ok but nothing to write home about.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Nicola1099
Response from ElisabetDiaz, General Manager at Dunboyne Castle Hotel And SpaResponded 3 days ago
Dear Nicola1099,
Thank you very much for sharing your thoughts about our hotel with the TripAdvisor community. We greatly appreciate your honest review about your experience with us.
We appreciate you sharing insights on the areas of improvement for our hotel and I will certainly...More
We drove for what seemed an hour before finally pulling into the Dunboyne Castle Hotel's drive. It has an imposing, manor house look and feel ,and is situated on a large parcel of land. So, I'd say it is far removed, but 15 minutes from...More
Thank William S
Response from ElisabetDiaz, General Manager at Dunboyne Castle Hotel And SpaResponded 3 days ago
Dear William,
We thank you for taking the time to share your thoughts about our hotel with the TripAdvisor community. At Dunboyne Castle we take pride in providing excellent and outstanding service, and it is always a pleasure to read such positive comments regarding your...More
Hotel is close to the airport (20 minutes) and an easy trip to Trim Castle and other sites. The staff were great and very helpful but eating there is very confusing with they have very limited hours at the various restaurants and bars on site....More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank jimkD3377QW
Response from ElisabetDiaz, General Manager at Dunboyne Castle Hotel And SpaResponded 3 days ago
Dear jimkD3377QW,
Thank you very much for sharing your thoughts about our hotel with the TripAdvisor community.
We greatly appreciate your lovely comments about our location and staff. It is always a pleasure to read such positive feedback.
We appreciate you sharing insights on the...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$129 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Official Star Rating provided by the AA.
Room types
Suites ,
Non-Smoking Rooms ,
Smoking rooms available ,
Family Rooms
Number of rooms
145
Reservation Options
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Hi, is the use of the thermal suite included in hotel stays?
19 February 2017|
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Response from ElisabetDiaz | Property representative |
Hi Melzenith,
The use of the Thermal suite is only complimentary when booking a spa package with the hotel, otherwise there is a €10 charge per stay to use the thermal facilities.
I hope this answers your question.
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Jayne B
Are kids aloud to use the pool facilities?
8 February 2017|
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Response from ElisabetDiaz | Property representative |
Jayne B,
With regards to our spa facilities, I'm afraid children under 16 years of age are not permitted in the hydrotherapy pool as it is designed for relaxation purposes, rather than as a leisure pool.
I hope this answers... More
Jayne B,
With regards to our spa facilities, I'm afraid children under 16 years of age are not permitted in the hydrotherapy pool as it is designed for relaxation purposes, rather than as a leisure pool.
I hope this answers your question.
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GillyGilly123
A lot of past reviews mention the gym equipment not working. Is this still the case now? Also what are the gym opening times?
22 January 2017|
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Response from ElisabetDiaz | Property representative |
Thank you for your question,
All of the equipment in the gym is in perfect working order. The opening times for residents are 6.30am -8pm
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Room Tips
"Ask for a quiet room that does not have a window/balcony facing the terrace where guests dine/drink and talk..."
Ireland