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Arden Hotel & Leisure Club

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Arden Hotel & Leisure Club
Arden Hotel & Leisure Club
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1,265 Reviews from our TripAdvisor Community

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Showing 1,249: English reviews
Reviewed 2 days ago NEWvia mobile

Stayed here for four nights. Staff were really friendly and very helpful even if it did take a lot of time to solve any kind of small issue. The food was great and also reasonably priced if ordered from the bar. The hotel was definitely showing it's age, mould in the bath, broken fixtures in the bathroom and dated decor/...

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Helpful?
Thank Jack A
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Jack A, Thank you for taking an opportunity to review us. I am pleased to see you enjoyed your meal with us and you found this good value. I will pass your feedback onto my Executive Head Chef and Maintenance team. I was sorry to read the content of your review with regards to your accommodation. Our Housekeeping manager...

Swansea, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed the night before flying out of Birmingham airport, triple room + parking for 5 days £99. Pleasant hotel, room compact but clean and roomy enough for one night. Bar prices a little high but to be expected, didn't eat but the food looked lovely. Will definitely use again.

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Helpful?
Thank jazzmutazz
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Jazzmutazz, Thank you for your comments and I am pleased to see you enjoyed your stay with us at the Arden Hotel & Leisure Club. I look forward to welcoming you back to us for your next stay in the area. Kind regards, Michael Simpson

Reviewed 6 days ago NEWvia mobile

Staid here for 4 nights whilst working at Autosport show. It was a really good price, a 15 minute walk to the Nec and free parking. Personally I thought the breakfast was excellent with plenty of choice and the sausages were very tasty. I agree the rooms are a little tired but for the money, breakfast and location, people really...

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Helpful?
Thank Tom D
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Tom D, Thank you for taking the time to review us, and I am pleased that on the whole you had a great stay with us during Autosport 2017. I appreciate your feedback on us and it was a rounded view of the hotel, and I hope to welcome you back to us again for your next stay in...

Portrush, United Kingdom
Reviewed 6 days ago NEW

Booked this hotel as it is near the airport and NEC. Expected the same standard as any other hotel beside an airport, but was surprised to find a nice warm welcome, especially for a large hotel. Rooms are clean and well stocked.

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Helpful?
Thank M M
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear M M, Thank you for taking the time to review us, and I am pleased to see that you have had a great stay with us. I hope to welcome you back to us for your next event at Birmingham NEC or flight from Birmingham Airport. Kind regards, Michael Simpson

Birmingham
Reviewed 1 week ago

Hotel is very very tired and the rooms really not up to standard, leak in the bathroom not rectified for the whole stay, certainly wouldn't recommend or use again. Only positive was the food was generally very good and the price was reasonable.

Review collected in partnership with Galahotels.com
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Helpful?
Thank DL2017MTK
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear DL2017MTK, Thank you for taking an opportunity to review us and I am sorry to learn that your experience with us was so poor. The leak you experienced in the bathroom should have been rectified, or an alternative room offered to you. My sincerest apologies as this appears to have not been the case. I will liaise with my...

Sandy, United Kingdom
Reviewed 1 week ago via mobile

The good parts : lovely reception staff (daytime), evening not so much. Room was much bigger than I expected (stayed in the Bollinger room) and it's extremely convenient for the NEC, and very comfortable and not as noisy as I remembered from a previous trip. Bad parts: Shower was pretty weak, breakfast was expensive for what it was, although I...

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Helpful?
Thank Jamie C
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Jamie C, Thank you for taking the time to review us, and I appreciate your honest feedback on your stay with us. I will take your comments on board and feedback to my management team and review the shower in the room we allocated you. I hope to welcome you back to us again in the near future for...

Gloucestershire, United Kingdom
Reviewed 1 week ago via mobile

Booked a one night stay as we were off to a car show at the NEC the following day - and I was looking forward to an evening in the spa to relax. Easy enough to find and check in was smooth and the staff very friendly. Room clean and comfortable but very dated and in need of a redecoration....

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Helpful?
Thank Sassy2409
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Sassy2409, Thank you for taking an opportunity to review us following your stay at Arden Hotel & Leisure Club. I appreciate your comments with regards to the décor in the hotel, as you may have seen in previous review notes, we have been working on developing the product and a pro-active repairs and maintenance programme to the bedroom décor...

Southampton, United Kingdom
Reviewed 1 week ago

Stayed here for a night in Dec 16, as we were seeing the Red Hot Chili Peppers at the Genting Arena. Yes, the place does feel a bit dated but it was clean and welcoming and ideally placed for the Genting Arena. About 15 mins walk away from there and the train station. Free parking too. Our room was clean,...

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Helpful?
1Thank clairey16
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear clairey16, Thank you for taking an opportunity to review us, and its great to see you had a great stay with us at the Arden Hotel & Leisure Club. I look forward to welcoming you back to us again for your next stay in the area. Kind regards, Michael Simpson

wales
Reviewed 1 week ago via mobile

Stayed here to attend a gig in Genting arena and it's perfect location. You can walk it in ten mins. You can actually see the arena from the hotel. Plenty of parking and great bar and food. Would deffo stay again

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Helpful?
Thank rhiWales
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear rhiWales, Thank you for taking the opportunity to review us. Its great to hear that you had a good stay with us, and I look forward to welcoming you back to us again in the near future. Kind regards, Michael Simpson

Bristol, United Kingdom
Reviewed 1 week ago

We booked this hotel with parking for the airport. The location is good for the airport, it is walkable but we took taxis due to luggage. The staff were friendly. The decor is tired but the hotel was clean and it was easy to park. We ate in the bar and the food was good.

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Helpful?
Thank KazH-2013
MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear KazH-2013, Thank you for taking the time to review us following your stay at Arden Hotel & Leisure Club. I am pleased to see you were happy with your stay with us, and have taken on board your comments with regards to the décor at the hotel (as you may have read in previous reviews, it is an area...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Arden Hotel & Leisure Club is ideally located adjacent to Birmingham Airport and NEC, just a 15 minute walk to the Genting Arena and Resorts World Birmingham. Our 3* AA rated hotel boasts 216 Bedrooms, 12 Meeting & Event Rooms, and a full health club with indoor pool onsite. ... more   less 

Additional Information about Arden Hotel & Leisure Club

Address: 8 Coventry Road, Bickenhill, Solihull B92 0EH, England
Region: United Kingdom > England > West Midlands > Solihull > Bickenhill
Price Range: €59 - €247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arden Hotel & Leisure Club 3*
Number of rooms: 216
Reservation Options:
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Also Known As:
Arden Hotel And Leisure
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Questions & Answers

Here's what travellers have asked, with answers from Arden Hotel & Leisure Club staff and other travellers.
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Questions? Get answers from Arden Hotel & Leisure Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good base for the NEC”
 of 5 bubbles U2496GPmm, 16 Jan 2017 | Read review
“Book elsewhere”
 of 5 bubbles Astonchap, 28 Dec 2016 | Read review
“Go to another hotel that actually look after their guests and respect them”
 of 5 bubbles Tank24144, 19 Dec 2016 | Read review
“no advice I'm sorry”
 of 5 bubbles lynette_lane, 15 Dec 2016 | Read review
“It somewhat laberinthine in design, but you soon get used to navigating your way round.”
 of 5 bubbles Denondude, 7 Dec 2016 | Read review
5 of 5
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