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Best Western Shrubbery Hotel

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Traveller (59)
Dining (22)
Room & Suite (21)
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Overview
  • Excellent46%
  • Very good36%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
“lovely hotel”(16 reviews)
“bar menu”(6 reviews)
“lovely town”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (307)
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Traveller rating
132
111
45
12
3
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LanguageEnglish
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132
111
45
12
3
Show reviews that mention
All reviewslovely hotelbar menulovely townshort walk into townno liftbusiness tripbit limitedcheese and biscuitsbusy hoteldecent sizelounge arealambstaff were pleasantroom was largeroad noiselong weekendthree courses
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1 - 5 of 303 reviews
Reviewed yesterday via mobile

Decent place, not quite as nice as the photos make it look. If you find yourself needing to stay in Ilminster, it’s not bad, though some of the rooms are really in need of updating. The drink selection in the bar is pretty basic, and...More

Thank sarahk1130
Reviewed 3 weeks ago via mobile

Nice hotel, friendly staff including Connor, Daisy and the hotel team who went out of their way to ensure that drinks and food was to a good standard. Really helpful staff and nice rooms. Nice views also.

1  Thank BALVINDER S
Reviewed 3 weeks ago

This is my third stay at the Shrubbery. It is a nice hotel that feels more like a private hotel than pat of a chain. The rooms were well kept and the staff very friendly. It can get busy in the evenings,but it did not...More

Review collected in partnership with Best Western
Thank richm55
Reviewed 4 weeks ago

Good sized rooms, decently equipped but the hard bed had a mound in the middle and lots of pillows, all of them hard and lumpy. One of our rooms was stifflingly hot because of a broken thermostat; eventually the night porter came and switched the...More

Thank Wulfruna
Reviewed 31 March 2018

I held my parents’ 60th Wedding Anniversary at the Shrubbery a couple of days ago for 60 friends and family. We had Somerset 1, which was just right to seat everyone comfortably and to allow us to mingle. Great high tea, lovely sandwiches and cakes....More

Thank Jacqui Y
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$132 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$132 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (59)
Dining (22)
Room & Suite (21)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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David H
3 March 2015|
AnswerShow all 2 answers
Response from Mark T | Property representative |
We have 3 ground floor rooms, access to the hotel is from the outside on the level, and access to our restaurant and bar is on the level, I trust this the information you require Regards Stuart Shepherd General; Manager
0
Votes
Room Tips
"There are three rooms in a sort of annexe which have doors opening onto the car park, motel style, and are..."
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"Our room overlooked the car park. No idea what the other rooms were like."
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"Did not stay so don't know"
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"The rooms we and a friend had at the back were very quiet,"
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