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Hotel Palome

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$93*
US$90*
Great Deal
US$93*
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Hotel Palome
Hotel Palome
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327 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Badalona
Reviewed 1 March 2016

Good service, it was a bit expensive but i Will come back to this hotel. The client parking was a bit little and sometimes i did not have a place to parc. The dinner was expensive comparing the variety of the food

Review collected in partnership with Relais du Silence Hotels
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1Thank julianc814
Tel Aviv, Israel
Reviewed 21 February 2016

Spent 5 nights at Hotel Palome" and loved it. We were greeted with a wonderful reception by Abdoul Diop who gave us advice, organised our ski passes at a discounted hotel rate and helped organise our equipment rental (even walking us over there!) The hotel was pretty perfect in all the ways we needed: comfort, style, room size, location, quiet...

Review collected in partnership with Relais du Silence Hotels
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Thank Life0Riley
Tossa de Mar, Spain
Reviewed 2 December 2015

Perfect room and excellent service. The breakfast was very good. We'll be come back. The location is 10 minutes to Andorra la Vella and 5 minutes to skying areas. The rooms have a balcons and you can smoke outside if you want.

Review collected in partnership with Relais du Silence Hotels
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Thank Míriam B
Palomehotel, Directora at Hotel Palome, responded to this review
Google Translation

Estimada Miriam, Muchas gracias por explicar tan bien en tan pocas palabras nuestro hotel, nos alegra que le haya gustado,...

A TripAdvisor Member
Level Contributor
18 reviews
7 hotel reviews
13 helpful votes
Reviewed 10 October 2015 via mobile

What an incredible hotel. The building is incredible, the location is incredible, but nothing tops the staff. They gave us spot-on recommendations for the area and made us feel so special from the moment we checked in. They went out of their way to make sure our anniversary was unforgettable, and the only thing we regretted was that we didn't...

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1Thank A TripAdvisor Member
Palomehotel, Directora at Hotel Palome, responded to this review

Dear guest; We appreciate a lot your kind comments, especially about the treatment from all our team. We like to have promote in your happy anniversary celebration, and we hope you remember us next anniversaries. It is gratifying to see our hard job rewarded. Thank you very much. Lucía Fernández

Plymouth, United Kingdom
Reviewed 7 October 2015

Room photograph showed coffee table...no coffee table that was only brought into your room if you had breakfast in you room soon so you can't have it!...........so difficult to play board games with sick partner. The food really awful asked for gin and tonic apperitif bar staff had no idea how to make one .........! For the price this hotel...

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Thank samanthasarahjones
Palomehotel, Directora at Hotel Palome, responded to this review

Dear Samantha, I´m sorry to have disappointed, obviously anyone of our team got to understand your needs, so our apologizes again. Not all our guests can feel our hard job to try to do best. Regards Lucía Fernández

Ayrshire, Scotland
Reviewed 1 October 2015

We visited in September which must be low season (no skiing but beautiful for walking and sight seeing - and a very low price for a 4 star hotel.). The hotel was very quiet but we thoroughly enjoyed our 2 night stay. The staff were all really pleasant and helpful. The room was very well appointed and comfortable with a...

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Thank noretiredyet
Palomehotel, Directora at Hotel Palome, responded to this review

Dear guest, Thanks for your stay among us, in our hotel. We are pleased you were feeling well among us and you enjoyed the hotel as weel the area where we are located. Hope to see you soon. Lucía Fernández

London, United Kingdom
Reviewed 15 September 2015

Only stayed one night at this hotel but found it very good. Lovely rooms with modern decor, bathroom very clean with spa bath and shower incorperated. Had an excellent breakfast excellent value for money. Staff were friendly and welcoming. Would recommend this hotel

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1Thank alison s
Palomehotel, Directora at Hotel Palome, responded to this review

Dear Alison, Thanks for visiting us and appreciate our work. We hope see you again in a longer stay if it's possible. Thank you Lucía Fernández

Johannesburg, South Africa
Reviewed 31 August 2015

Hotel was well located and stay was good. It looks nice but the atmosphere is quite cold inside due to the colour and lighting. Great view from the rooms. Breakfast was full of options and they were happy to pack lunch to.

Review collected in partnership with Relais du Silence Hotels
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Thank petersI6621FY
Palomehotel, Directora at Hotel Palome, responded to this review
Google Translation

Estimado Peter, Muchas gracias por dedicarnos unos minutos después de su visita al hotel, nos agrada que le haya gustado...

Kensington, Maryland
Reviewed 15 August 2015

Great service, beautiful rooms (we took the larger one, which had an amazing bathroom with jet bathtub and glass-enclosed shower). I loved the hardwood floor, the modern setting, and the service. Breakfast was a bit confusing: it is a fixed price of 12 euros, but there is no menu and no buffet, so you have to let the lady tell...

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Helpful?
Thank florence g
Palomehotel, Directora at Hotel Palome, responded to this review

Dear Florence; We are pleased and we appreciate a lot your comments. Indeed you stayed in one of our best suites, all of them with a modern decoration, minimalist style. All of our services are focused to give the highest and best comfort ability to our guests, like our breakfast menu, not a buffet. Let me again to say you,...

Rocbaron, Provence-Alpes-Côte d'Azur, France
Reviewed 4 August 2015 via mobile

Very warm welcome at the lobby, great hotel, Nice room, great breakfast, folks from thé restaurant are friendly and outstanding. Strongly recommended as it is few minutes from valnord and many trekking path. A bus stop is a couple of meters away from the hotel, ideal to commute to Andorre city or up to the next villages.

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Thank Laurent A
Palomehotel, Directora at Hotel Palome, responded to this review
Google Translation

Cher Laurent , Merci de faire confiance à l'hôtel Palomé pour profiter de votre séjour en Andorre . Toute l'équipe...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
A few miles from Andorra la Vella, the capital city, hotel Palomé is a one-of-a-kind destination whose charm is all about contrasts. Its designer silhouette stands out against a backdrop of peaceful, authentic nature. The wood and stone façade give way to an interior of cement, leather and iron . Its minimalist modern lines are underscored by thoughtful lighting that cultivates elegance and harmony throughout the establishment. Far from the noise and stress of the city, this charming hotel in Massana, Andorra, has 30 rooms and 5 suites with highly contemporary decor and furniture. But this does not detract from its 4-star comfort, nor from the space or the sublimely restful views of the countryside. Each room includes a double bed, air conditioning, digital satellite TV, telephone, Internet, minibar, safe, shower and/or bathtub or whirlpool tub, magnifying mirror, and hairdryer. They also come with their own free car park stall and a ski storage locker. After all, the distinctive Palomé Hotel is located near the ski resorts of Vallnord, Pal Arinsal and Ordino Arcalís, making it an ideal spot for winter holidays. Guests will also appreciate it during other seasons because of its proximity to pitch-and-putt (golf) courses and villages with an active night-life. Because it is near Andorra la Vella, the hotel also makes it easy for guests to enjoy the city's old-world charms at their own pace. Access for mobility-impaired guests. Lift. Wifi throughout the property. ... more   less 

Additional Information about Hotel Palome

Address: s/n Carretera d' Arinsal, Erts AD400, Andorra
Region: Andorra > La Massana Parish > Erts
Price Range: €69 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palome 4*
Number of rooms: 35
Reservation Options:
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Also Known As:
Palome Hotel Erts
Hotel Palome Andorra/Erts
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palome staff and other travellers.
2 questions
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Questions? Get answers from Hotel Palome staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As far as I know all rooms are more or less the same”
Irene-Alan, 23 Feb 2017 | Read review
“Book a room on the 5th floor so away from any possible noise!”
Stuh72, 4 Jan 2017 | Read review
“The bed was big and confortable”
julianc814, 1 Mar 2016 | Read review
“I don't know quite honestly but for the price will not be returning”
samanthasarahjones, 6 Oct 2015 | Read review
“not all rooms have baths suggest asking for room with bath if preferred”
alisons438, 15 Sep 2015 | Read review
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Prices are for 1 room, 2 adults
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