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Encantada Guest House

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# 1 Via Encantada Via Encantada, El Castillo, Arenal Volcano National Park 21007 Costa Rica
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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (23)
Room & Suite (12)
Dining (6)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#4 of 10 Speciality lodging in El Castillo
Location
Cleanliness
Service
Value
Our Lovely Vacation Rental Cottage offers Two Guestrooms and a generously Equipped Kitchen. Great for Couples or Families. Sleeps up to 6 Persons plus one infant. (Crib and High Chair are available) Enjoy total Peace and Tranquility, a Private Rain Forest Trail, Lush Tropical Gardens and Incredible Views. Take a relaxing soak in the Hot Tub Spa for a perfect way to end the day. Encantada Guest House is located within 5-25 minutes from the most Popular Adventure Activities: Hiking, Zip lines, Horseback Rides, Eco Zoo, Butterfly Garden, Hot Springs, Volcano National Park & More! Close to Restaurants and Small Markets. FREE WiFi, Covered Outdoor Patios with Hammocks, Be next to Nature with lots of wildlife, Birds, & Monkeys! TWO NIGHT MINIMUM PER RESERVATION. A 4X4 SUV is STRONGLY SUGGESTED for clearance on rustic roads in the Arenal/Monteverde Areas. Note: this is not a shared space and we only rent to one party per reservation. This home is also available as a 1 bedroom, entire home booking option.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Complimentary instant cofffee
Hiking
Horseback riding
Kids stay free
Books, DVDs, music for children
Parking
Wifi
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Bicycle tours
Canoeing offsite
Fishing
Patio
Water park offsite
Children Activities (Kid / Family Friendly)
Highchairs available
Car hire
Full body massage
Hot spring bath
Massage
BBQ facilities
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
First aid kit
Umbrella
Express check-in / check-out
Private check-in / check-out
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Safe
Coffee / tea maker
Flatscreen TV
Walk-in shower
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Tile / marble floor
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Mid-range
Quaint
Languages Spoken
English, Spanish

Location

Full view
47Car recommended
Grade: 47 out of 100
10Restaurantswithin 1 km
2Attractionswithin 1 km
42Reviews0Q+A5Room tips
Traveller rating
  • 33
  • 4
  • 1
  • 2
  • 2
Time of year
Traveller type
Language
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Popular mentions
Broan K wrote a review 17 Jul
7 contributions
+1
My family of 5 stayed here for 5 nights and had an amazing time. Marty and Nita, the owners, were very hospitable and extremely helpful with recommendations and directions. There was plenty of space for my family and luggage. Everything was clean and neatly organized. The water pressure and temperature were both adequate and steady (My #1). The beds were comfortable (Wife's #1). There was a nice basket with some coffee, fruit, pancake mix and some other treats in it. We felt very safe and that our belongings were safe while we were away. When we weren't out on adventures the kids loved getting in the pool just outside the guest house. Evey night and morning there were beautiful sounds coming from the forest. In the mornings we were lucky to see monkeys move through the trees just outside our bedroom's window. There are so many beautiful plants to see around the property and awesome views everywhere. My family and I would recommend this location to anyone looking for a comfortable place to stay, it was accommodating and a great value. Thank you for a terrific stay. We hope we can return one day!
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Date of stay: July 2021Trip type: Travelled with family
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Toucan Lane Hotel and Restaurant wrote a review 14 Jul
Nuevo Arenal, Costa Rica3 contributions
I had the pleasure of staying with Nita Kemsley and her husband at their perfect guest house last night and I must say that they have nailed it. The place is immaculate, the views are beautiful, the breakfast is perfect. If you find yourself wanting to avoid the busy area of Nuevo Arenal, if you love nature and beautiful finishes surrounding yourself, visit this wonderful place. You won't be disappointed!
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Date of stay: July 2021Trip type: Travelled on business
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Response from Nita Kemsley, Owner at Encantada Guest House
Responded 1 week ago
Thank you so much for the Kind review. We are so glad you enjoyed your visit! Come back anytime!
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Melanie M wrote a review 13 Jul
Santa Cruz2 contributions
My family of 4 stayed at this cottage for 2 nights, ZERO PRIVACY to say the least!!! Our shower was not working so I was directed up stairs to the main house where I was able to use the shower at another guest room, as I was in the middle of my shower, I heard a mans voice outside the window asking if my shower was going ok?? Uuuummmm excuse me? I was Instantly creeped out and felt extremely uncomfortable while finishing my shower, I felt like the whole time I was being watched. Meanwhile while I was showering Marty went downstairs to our cottage and walked right in while my husband was taking a dump without knocking or announcing himself. As a woman I felt uneasy and uncomfortable the whole stay!! We had scheduled a massage the morning we were leaving but Instead of contacting us via phone we got a hard knock on the door to tell us that our massage was here early at 8:40am, our massage was at 9am, the tone in Marty’s voice was unpleasant because he was worried we would not be out by 10am because other guests were coming, we felt scolded like children. We left the place very clean and organized!!
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Date of stay: July 2021Trip type: Travelled with family
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Response from Nita Kemsley, Owner at Encantada Guest House
Responded 1 week ago
Thank you for taking the time to review my property...oh wait! You didn't! Instead you and your husband have submitted a slanderous, vile and offensive character assignation of my husband and have gone to great lengths to harm our business reputation, with a scathing review rooted in childish perceptions and temper tantrums. Most of what you say here is either a flat out lie or only a simple misunderstanding. When the new shower suddenly stopped working in the guesthouse, you contacted us and Marty went down to see what was wrong. It was YOU who invited him to enter the house, he did not enter unannounced. Your husband said his shower was fine, so we had no idea what had happened between his shower and yours, but Marty offered you an alternative place to shower and brought you up to our home, to use a shower the BnB. When you arrived up here you were wearing nothing but a skimpy towel and I graciously gave you a bathrobe to use, so that our Care taker and Gardner, would not get an eye-full, when you went back down to the guesthouse. Once you were in the shower, Marty got his tools and was on his way back down to go fix the shower. As he passed under the very high bathroom window, that borders the corridor, He casually remarked "How is the shower?", it was just an off the cuff remark, made in the spirit of good hosting. I was in the room next door and I heard you answer him back, saying that it was "Great!". In hind sight, he sees how that could have made you feel uncomfortable, and he apologizes for that. As for you feeling uneasy because you felt that Marty was creeping on you during your whole stay, that's such BS, I won't even address it other than to say that I have several communications from you, stating how much you were loving your stay here and enjoying the area, and when you came up here to shower, you even old me, how you were going to recommend it to your Mother-in Law. Marty continued down to the guesthouse and since the door was still open, and he was expected, he went in and started toward the bathroom, to go fix the shower. Yes, your husband was in the bathroom, but to be fair, he had not closed the bathroom door and so, yes there was an unintentional breach of privacy. Marty, apologized and waited, as your husband got up and closed the door, while making some unnecessary remark about "having to take a Dump". Afterward, Marty examined the shower and also had to unclog the toilet, because contrary to our posted rules, you guys had used too much paper. As for pounding on the door, your husband had invited someone unknown to us, to come onto our property, to give you a massage. When they showed up for the 9:00 am appointment, they wanted to know where to go to set up. Marty went down and knocked on your door, but there was no response, so he knocked a little louder. It was 8:41 am, when your husband came to the door in a rage and yelled and cursed at him for waking you guys up! And then he resorted to throwing F-Bombs and name calling to communicate, much like a cranky teenager. As the verbal assault and tirade continued, Marty feared that it would turn violent ! But he held his temper and simply remarked that he "Meant no offense man", and then remarked that check-out time was 10 am. To which your husband screamed "TOO LATE MO*&%-FU*&%^! your listing says check-out is at 11 am!" ( But it doesn't) Your husband had scheduled a 90 minute massage, with only an hour left before check out time and had not arranged or requested a late check-out. Since we had new guests coming in that afternoon, an on time check-out, was important. The encounter left Marty shaken and confused. He sheepishly apologized for your husbands abhorrent behavior, to the lady and her driver, who had come up to do the massage because they had witnessed the whole torrid mess. We have had dozens and dozens of 5 star reviews, gained over the last 11 years, with very few negative comments. Our reputation for excellence and strong hosting skills stands proud against your vicious and unsubstantiated assault. But I do I have to say that you guys were by far the worst guests, we have ever hosted. Had you not left immediately in a fury, I would have called the Police to have you removed from my home.
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Nick M wrote a review 11 Jul
1 contribution
Good- The Arenal / Fortuna area is beautiful, a must visit. Hot springs, zip lines, water slides and lush jungle. A real slice of beauty. Bad- All True The host Marty walked into our cabina multiple times unannounced. He walked into the house then came into the bathroom while I was taking a dump. No lie. He then lurked around my wife’s shower and even tried talking to her through the bathroom windows. Not cool, my wife felt extremely uncomfortable. Lastly, Marty POUNDED on our door at 841 in the morning on the last day of our trip telling us we needed to be out by 10 sharp as other people were coming in and they needed to clean. In my wife’s own words “Marty creeped me out “ No lies, all truth. My wife said she met the other host Nita who she said was nice. Unless you enjoy hovering by an older man and the feeling Marty is watching you, you might find a better more private cottage.
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Date of stay: July 2021Trip type: Travelled with family
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Response from Nita Kemsley, Owner at Encantada Guest House
Responded 1 week ago
Thank you for taking the time to review my property...oh wait! You didn't! Instead you have submitted a slanderous, vile and offensive character assignation of my husband and have gone to great lengths to harm our business reputation, with a scathing review rooted in childish perceptions and temper tantrums. Most of what you say here is either a flat out lie or only a simple misunderstanding. When the new shower suddenly stopped working in the guesthouse, you contacted us and Marty went down to see what was wrong. It was YOUR WIFE who invited him to enter the house, he did not enter unannounced. You said your shower was fine, so we had no idea what had happened between your shower and your wife's attempted shower, but Marty offered your wife an alternative place to shower and brought her up to our home, to use a shower the BnB. When she arrived up here you were wearing nothing but a skimpy towel, I graciously gave her a bathrobe to use, so that our Care taker and Gardner, would not get an eye-full, when she went back down to the guesthouse. Once she was settled in the shower, Marty got his tools and was on his way back down to go fix the other shower, as he passed under the very high bathroom window, that borders the corridor, He casually remarked "How is the shower?", it was just an off the cuff remark, made in the spirit of good hosting. I was in the room next door and I heard her answer him back, saying that it was "Great!". In hind sight, he sees how that could have made her feel uncomfortable, and he apologizes for that. As for her feeling uneasy because she felt that Marty was creeping on her during your whole stay, that's such BS, I won't even address it other than to say that I have several communications from you, stating how much you were loving your stay here and enjoying the area, and when you came up here to shower, you even old me, how you were going to recommend it to your Mother-in Law. Marty continued down to the guesthouse and since the door was still open, and he was expected, he went in and started toward the bathroom, to go fix the shower. Yes, you were in the bathroom, but to be fair, you had not closed the bathroom door and so, yes there was an unintentional breach of privacy. Marty, apologized and waited, as you got up and closed the door, while making some unnecessary remark about "having to take a Dump". Afterward, Marty examined the shower and also had to unclog the toilet, because contrary to our posted rules, you guys had used too much paper. As for pounding on the door, you had invited someone unknown to us, to come onto our property, to give you a massage. When they showed up for the 9:00 am appointment, they wanted to know where to go to set up. Marty went down and knocked on your door, but there was no response, so he knocked a little louder. It was 8:41 am, when you came to the door in a rage and yelled and cursed at him for waking you guys up! And then resorted to throwing F-Bombs and name calling to communicate, much like a cranky teenager. As the verbal assault and tirade continued, Marty feared that it would turn violent ! But he held his temper and simply remarked that he "Meant you no offense man", and then remarked that check-out time was 10 am. To which you screamed "TOO LATE MO*&%-FU*&%^! your listing says check-out is at 11 am!" ( But it doesn't) You had scheduled a 90 minute massage, with only an hour left before check out time and had not arranged or requested a late check-out. Since we had new guests coming in that afternoon, an on time check-out, was important. The encounter left Marty shaken and confused. He sheepishly apologized for your abhorrent behavior, to the lady and her driver, who had come up to do the massage, because they had witnessed the whole torrid mess. We have had dozens and dozens of 5 star reviews, gained over the last 11 years, with very few negative comments. Our reputation for excellence and strong hosting skills stands proud against your vicious and unsubstantiated assault. But I do I have to say that you guys were by far the worst guests, we have ever hosted. Had you not left immediately in a fury, I would have called the Police to have you removed from my home.
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redcaw wrote a review Jan 2021
Baltimore, Maryland109 contributions68 helpful votes
We had a wonderful stay at the Encantada Guest house. Nita and Marty were exceptional hosts. Nita had thought of everything and they went above and beyond as a hosts. The house is really nice with plenty of room and beautiful views of the lush jungle out of the bedroom windows (where else could I sit in bed and have some of the best bird watching ever?) and of the gardens on all sides. We enjoyed the panoramic views of the lake and volcano from the property as well. One evening the skies cleared completely and the stars were absolutely spectacular since there is no light pollution. I mentioned that we are bird watchers, and you can't find a better place for that than here. We watched a laughing falcon perched nearby for 30 minutes. And there is a fleet of resident hummingbirds who "own" the garden and entertain. The house sits on the same property as the larger B & B home, but the way the property is situated, your space feels totally private. And the house has its own pool that is not shared by the B &B. The house was spotless and had a totally outfitted kitchen with lots of thoughtful items like sugar, spices and tea bags available. There is a small grocery store nearby and we stocked up there with breakfast items, then had dinner each night in El Castillo. This is a small town, but still had some great places to eat including Amigos, La Ventanita, and Essence. La Fortuna with all of its attractions was also easy to get to. I do recommend an SUV for getting to the house as it is up a partly dirt road drive. The views of the valley on one side and the lake on the other make the drive well worth it. Our thanks to Marti and Nita for a great stay in the Arenal area!
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Date of stay: January 2021
Location
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Room Tip: This is a guest house and you don't have to choose a room. But the luxury rooms in the...
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PRICE RANGE
US$107 - US$185 (Based on Average Rates for a Standard Room)
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkEl Castillo
NUMBER OF ROOMS
2
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Frequently Asked Questions about Encantada Guest House
Which popular attractions are close to Encantada Guest House?
Nearby attractions include Butterfly Conservatory (0.8 km) and Arenal Eco Zoo (0.6 km).
What are some of the property amenities at Encantada Guest House?
Some of the more popular amenities offered include free wifi, free parking, and a hot tub.
Which room amenities are available at Encantada Guest House?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Encantada Guest House?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Is parking available at Encantada Guest House?
Yes, free parking is available to guests.
What are some restaurants close to Encantada Guest House?
Conveniently located restaurants include Essence Arenal Restaurant, La Ventanita, and Phoenix Restaurante.
Which languages are spoken by the staff at Encantada Guest House?
The staff speaks multiple languages, including English and Spanish.
Is Encantada Guest House accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.