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Portofino Hotel

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Portofino Hotel
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1,123 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Debe, Trinidad
Reviewed 21 July 2014

I stayed at Portofino complex it was terrible. The toilet could not flush, shower had no hot water, had to make a deposit of 200 B's for a remote control for the TV and towels for the Beach and pool. I will not recommend the hotel to anyone.

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5Thank Hannah B
Iran, Spain
Reviewed 20 July 2014

Caribbean sea , this hotel is like a paradise , I love there , I hope for holiday I come back there , very nice views and very fantastic hotel , entertainment programs, nice music and foods and ... every where is full of green plants and flowers , a beautiful calm beach ...

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Thank rosaeb
Orlando, Florida
Reviewed 30 June 2014

First to start the location is very far from everything and very dark at night. The rooms smell humidity, bathroom really bad smell coming out from the sewers plus in really bad shape, rooms will need to be redone completely. Service was good as well as the entertainment given at any time by the pool, beach and theatre at night....

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2Thank JillM27
Trinidad
Reviewed 22 April 2014

I checked in at 10.30pm and went to room 410. Flushed the toilet and the room smelt like a leaking cesspit. I waited for about 15 mins to see if the smell would go away and it didn't. I went to reception and told them and the receptionist who was not very helpful said to go back to the room...

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4Thank Jamie L
Reviewed 20 April 2014

I stayed here for a mini holiday with my boyfriend in Aug 2013 We were holidaying in Venezuela around Caracas and surrounding areas when we decided to book this hotel for 4 days. I honestly think this hotel was good! We were with an all inclusive package so we could eat whatever we wanted to to, the afternoon snacks weren't...

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2Thank Nicole J
Reviewed 13 April 2014

I want to fair - the hotel and food are not too bad. But the fact that my money and camera was stolen by one of the cleaners whilst I had breakfast was an utter disappointment and shocker. This was my first stay at the hotel and I will not be returning. I would like others to be aware of...

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Thank Paula R
Tobago
Reviewed 7 March 2014

Omg...The rooms, the bathroom disgusting. The cleanliness of the place was a huge issue..everything was concrete yet though the mattresses weren't too bad. The food maybe a little bland was still okay there were salt and pepper shakers on the table. Wide variety each day of food fruits and desserts ..the exterior was beautiful. ..Although it is roughly an hour...

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1Thank trini1229_11
trinidad
Reviewed 7 March 2014

Stayed at portofino hotel from feb 28 to mar 04 with 8 members of my family. The resort is beautiful the food was good, did not have the problem of good being recycled over our few days there. The rooms were cleaned early everyday. The hotel had just a couple staff members who can speak english at the front desk....

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2Thank trini-karri
Tacarigua
Reviewed 28 September 2013 via mobile

Stayed there on my anniversary. Friendly staff. Nice spacious grounds. Lots of beautiful ppl around. Food not too bad. Drinks were good. Located a bit far from the town but the drive to and from was nice. Overall it was a fun few days.

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2Thank Kester1
Reviewed 10 September 2013

I stayed there with a group of 10 women and we all had the same opinion :we were never returning to this hotel EVER! The rooms smelt old and moldy, there are times when there was no water to shower. There was also short periods of power outages ( I guess to save on energy). The bed bases are made...

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5Thank Alicia H

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Laundry Service

Additional Information about Portofino Hotel

Address: Prolongacion | Guarenas, Playa el Agua, Margarita Island, Venezuela
Region: Venezuela > Insular Region > Coastal Islands > Margarita Island > Playa el Agua
Price Range: €69 - €164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Portofino Hotel 3*
Number of rooms: 501
Reservation Options:
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Also Known As:
Portofino Hotel Playa El Agua
Portofino Hotel Margarita Island, Venezuela - Playa El Agua
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Questions & Answers

Here's what travellers have asked, with answers from Portofino Hotel staff and other travellers.
63 questions
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Questions? Get answers from Portofino Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on the second floor or close to the lobby”
 of 5 bubbles 310aminaj, 13 Aug 2015 | Read review
“Order a room not in the main building but in the individual bungalows.”
 of 5 bubbles JiriK458, 23 Sep 2014 | Read review
“choose the Caribbean views rooms!”
 of 5 bubbles rosaeb, 20 Jul 2014 | Read review
“TIPS I am a frequent traveller to Venezuela, I know of the crime rates there and people can steal from you when you think they are there to help. So keep your guard up and take any valuables with you e.g we took our camera with us in a fannypack or some call it bumpack I speak fluent Spanish so I was able to communicate with the staff well. Hardly anyone speaks english over in venezuela, during our stay we didn't meet anybody who spoke english... We tried not to speak too much english out of the hotel, and didn't mention where we from just that we here on holiday. I'm not saying be a secret spy but don't draw attention to yourself try not to stick out- if you are flashing cash or valuables you will become a target!!! every time we left the room we left other valuables locked and out of sight in the suitcases, and left that out of sight too.”
 of 5 bubbles nicolej510, 20 Apr 2014 | Read review
“Please do not travel with Krystal tours. Rooms closer to the lobby has wifi :)”
 of 5 bubbles 370lauralees, 18 Aug 2013 | Read review
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