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Caramel Grecotel Boutique Resort

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228 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Heraklion, Greece
Reviewed 25 September 2016 via mobile

Grecotel's Boutique cozy hotel in Rethymnon... Amazing all the way, feeling hone from the first moment the staff is very professional staff and high standard's are present everywhere. Highly recommended for trouble free vacations.

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Helpful?
1Thank Apladenakis
Babis G, Γενικός Διευθυντής at Caramel Grecotel Boutique Resort, responded to this review

Dear Mr. Apladenakis, Hereby, we would like to thank you very much for taking the time in writing your review regarding your visit in Caramel Grecotel Boutique Resort. We are very thankful receiving your positive comments for our staff and our services. Commentaries as yours give us strength working towards the personalized services and enforcing us in improving even better...

Moscow, Russia
Reviewed 22 September 2016 via mobile

Would like to thank all hotel’s stuff of this amazing hotel for our great staying there. We did enjoyed very much our holidays. Room was excellent, food was very delicious, stuff were extremely helpful. Its a great job of all hotel’s team starting from the General Manager who was always around and ready to help every guest with any demand...

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Helpful?
Thank Maria P
Babis G, Γενικός Διευθυντής at Caramel Grecotel Boutique Resort, responded to this review

Dear Guests, Thank you very much for taking the time to let us know about your stay in Caramel Grecotel Boutique Resort. We would like to thank you for your positive comments and kind words. The Caramel team makes a continuous effort for personalized service and through extensive training we try to improve day by day. Service has always been...

Echandens, Switzerland
Reviewed 18 September 2016 via mobile

Overall good hotel... staff supporting the idea of the 5 stars but overall not quite there yet: baggage service with limited speed on arrival and departure, breakfast has lots of options but is lacking the necessary luxury touch... e.g.: only cheese option is slices of emmenthal - just poor quality. Also had an issue with ants - staff applied some...

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Helpful?
Thank Jean-Luc T
Babis G, Γενικός Διευθυντής at Caramel Grecotel Boutique Resort, responded to this review

Dear Guests, It was a great pleasure to welcome you to Grecotel Caramel Boutique Resort recently and we appreciate the time you spent to write your personal review. We are very sorry to hear that some of our Services have not been up to your standards as the housekeeping and the variety of our buffet, so please accept our sincere...

Reviewed 8 September 2016 via mobile

Absolutely amazing place and hospitality. The buffet is incredible and the staff are so friendly and polite. The facilities are amazing and so is the connected beach. I would highly recommend this place to anybody. Will definitely visit again and would come to Crete just for this place. We are on our honeymoon and found flowers on the bed, Greek...

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Helpful?
Thank Andrew P
Caramel_Resort, Γενικός Διευθυντής at Caramel Grecotel Boutique Resort, responded to this review

Dear Guests, with this e-mail we would like to take the opportunity to thank you for taking the time to let us know about your stay in Caramel Grecotel Boutique Resort. We truly welcome and value your comments. As direct feedback always helps us to try harder, in order to improve our luxury services We would like to thank you...

Bucharest, Romania
Reviewed 3 September 2016

Check-in. Valet Parking, friendly check-in with refreshing towels and a sip of prosecco, everybody welcoming us with a smile, a really pampering experience. Room. We received and excellent room with two balconies offering us both sea and pool view. Impeccable clean and perfectly maintained during our entire staying. And not to forget the Nespresso machine always refilled on time. A...

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Helpful?
1Thank Cristian386
Caramel_Resort, Γενικός Διευθυντής at Caramel Grecotel Boutique Resort, responded to this review

Dear Guests, with this e-mail we would like to take the opportunity to thank you for taking the time to let us know about your stay in Caramel Grecotel Boutique Resort. We truly welcome and value your comments. As direct feedback always helps us to try harder, in order to improve our luxury services We would like to thank you...

Zollikon, Switzerland
Reviewed 23 August 2016 via mobile

Wonderful Place, Great Stuff! We enjoyed everything, starting with Reception Till the Beach Service, Kids Club, Restaurant and Professional guest Care by Eigenia and Margaritta. Special Thanks to the Director of the Hotel, who Takes Care Personally about all aspects, Professional Reception by Lefteris, Sofia and other collegues, top Restaurant Service by Captain Litsa and her Team, Kids Club Ladies...

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Helpful?
1Thank graceline2016
Caramel_Resort, Γενικός Διευθυντής at Caramel Grecotel Boutique Resort, responded to this review

Dear Madame and Sir It was a great pleasure for us being one of our valuable guest and we are very delighted to read that you have enjoyed your stay with us. We especially appreciated the time you spent to complete a review in the Trip Advisor website. We are pleased that our hotel met your expectations and that the...

Reviewed 16 August 2016

It was our second vacation at Caramel and it was at least as perfect as the 1st one. It was so nice to see same people as last year - a super friendly staff and very welcoming. Stayed in a different type of room, and it was superbe. Clean, splendid views, and very child friendly. For us, Caramel is indeed...

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Helpful?
1Thank Anna M
Caramel_Resort, Γενικός Διευθυντής at Caramel Grecotel Boutique Resort, responded to this review

Dear Guest’s, Thank you very much for taking the time to write your personal review for our hotel on Trip Advisor website. We are very pleased to hear that you have enjoyed in general our hotel and that the comforts and style of your room met your expectations.It was our pleasure to welcome you for a second time in our...

Swansea County, United Kingdom
Reviewed 9 August 2016

Having been back at work for over a month, the feel good factor of our holiday at The Caramel still remains! This was our 2nd stay there and was as good as the first! The hotel is immaculate with fantastic food and amenities but what makes it really, really special are the people who go out of their way to...

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Helpful?
2Thank nicolabennett63
Caramel_Resort, Γενικός Διευθυντής at Caramel Grecotel Boutique Resort, responded to this review

Dear Madame and Sir, It was a great pleasure for us being one of our valuable guest and we are very delighted to read that you have enjoyed your stay with us. We especially appreciated the time you spent to complete a review in the Trip Advisor website. We are pleased that our hotel met your expectations and that the...

Reviewed 9 August 2016 via mobile

Visited as part of our honeymoon. After at amazing wedding at Agreco Farm and day after party here - we moved in for a couple of nights. Lovely suite with sea view. Very well appointed and laid back. The hotel was fully booked but it did not feel busy. Super breakfast and super stylish rooms. Pool looks stunning although in...

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Helpful?
1Thank Andy P
Caramel_Resort, Γενικός Διευθυντής at Caramel Grecotel Boutique Resort, responded to this review

Dear Guests, We would like to thank you very much for taking the time in writing your review regarding your visit and your wedding in Caramel Grecotel Boutique Resort. We are very thankful receiving your positive comments for our staff and our services. We are very happy that your wedding day at Agreco Farm surpassed your expectations, and we would...

Reviewed 7 August 2016 via mobile

Stunning place to stay, great food(althouhg a little bit expensive), great location really close to the main city(only 15 min by car), friendly and very helpful staff , great get away! The pool area is absolutly perfect!

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Helpful?
1Thank annikamay
Caramel_Resort, Γενικός Διευθυντής at Caramel Grecotel Boutique Resort, responded to this review

Dear Guests, Hereby, we would like to thank you very much for taking the time in writing your review regarding your visit in Caramel Grecotel Boutique Resort. We are very thankful receiving your positive comments for our staff and our services, rest assured that I will personally pass them to all our Head Departments and our personnel. We do hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
  • Free Breakfast
Official Description (provided by the hotel)
Set on a prime beachfront estate in the heart of the Cretan Riviera,just minutes from the old-world charm of Rethymno’s Venetian harbor,Caramel recreates the laid-back ambience of an island villagewith the understated elegance and amenities of a modern luxury resort. ... more   less 

Additional Information about Caramel Grecotel Boutique Resort

Address: Adele, Platanias, Rethymnon, Crete 741 00, Greece
Region: Greece > Crete > Rethymnon Prefecture > Rethymnon > Platanias
Price Range: €204 - €490 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Caramel Grecotel Boutique Resort 5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Adele Mare Rethymnon
Caramel Grecotel Boutique Resort Crete/Rethymnon Prefecture
Hotel Style:
#1 Luxury Hotel in Platanias
#1 Family Hotel in Platanias
#1 On the Beach Hotel in Platanias
#2 Romantic Hotel in Platanias
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Questions & Answers

Here's what travellers have asked, with answers from Caramel Grecotel Boutique Resort staff and other travellers.
15 questions
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Questions? Get answers from Caramel Grecotel Boutique Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior suites,suites and villas are within a stones throw of the sea”
 of 5 bubbles Sadgranny, 1 Nov 2016 | Read review
“The beach Villa was very generous and best for our Family”
 of 5 bubbles 337dietmars, 18 Oct 2016 | Read review
“Go for the beach villas”
 of 5 bubbles clio92, 17 Oct 2016 | Read review
“Choose a balcony room is you can - we thought they appeared to have more room”
 of 5 bubbles JacketsUk, 5 Oct 2016 | Read review
“I observed that some rooms in the central buliding are facing the street. It might be noisy.”
 of 5 bubbles Cristian386, 3 Sep 2016 | Read review
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