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Hospes Maricel & Spa

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Carretera Andratx 11, 07181 Cas Catala, Majorca Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1104)
Room & Suite (173)
Dining (162)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hospes Maricel & Spa
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Cas Catala

If you’re looking for a luxury spa in Cas Catala, look no further than Hospes Maricel Mallorca & Spa.

Free wifi is offered to guests, and rooms at Hospes Maricel Mallorca Hotel offer a flat screen TV, air conditioning, and a minibar.

During your stay, take advantage of some of the amenities offered, including a concierge, room service, and a coffee shop. Guests of Hospes Maricel Mallorca & Spa are also welcome to enjoy a pool and breakfast, located on site. For travellers arriving by car, parking is available.

While staying in Cas Catala, you can check out a popular Mediterranean restaurant like Restaurante Maricel, which is serving up some great dishes.

The staff at Hospes Maricel Mallorca & Spa looks forward to serving you during your upcoming visit.

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Location

Full view
72Somewhat walkable
Grade: 72 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Carretera Andratx 11, 07181 Cas Catala, Majorca Spain
Name/address in local language
Getting there
Palma Mallorca Airport12 kmSee all flights
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GMLondon wrote a review 8 Sep
2 contributions
Hospes Maricel is an attractive period building beautifully situated on the sea with great views across the Bay of Palma. Unfortunately the pictures of our room type (luxury sea view) on the website did not reflect the reality of the room we were allocated on the top (third) floor. It had just one tiny window which made you feel like you were staying in a cell. The website stated that the hotel was adults only until October (no children age 2-12) and yet there were children running around us and screaming whilst we ate dinner on the terrace. The hotel explained that they had accidentally taken a booking for 11 that night which included several children. The food was not bad in general. The service was well meaning, but chaotic. Management conspicuous by its absence. Price creates an expectation and Hospes Maricel fell a long way short of its price tag and the way it positions itself on its website. It's such a shame. With better management, this could be a really good hotel
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Date of stay: August 2021
Location
Service
Sleep Quality
Room Tip: Do not rely on the photos on the website. Third floor rooms appear to have very small windows
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Response from Javier Hierro, General Manager at Hospes Maricel & Spa
Responded 2 days ago
Dear Guest, Thank you for taking the time to share your recent experience on TripAdvisor following your stay with us. I am very sorry to hear that we could not meet your expectations during your recent stay at our hotel. Children between the ages of 2 and 12 cannot stay in our hotel rooms nor enjoy the facilities around the pool area from May to October, in the contrary, the restaurant and restaurant terrace in the main building are open to any visitor that would like to dine with us. I would like to thank you for your kind comment regarding the beauty of our building and our location. Once again, thank you for your valued feedback and we hope you give us a chance to restore your confidence in our Maricel Hotel & Spa and better your experience whenever your travels bring you back to Mallorca. Best regards. Javier Hierro General Manager
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Mikael S wrote a review Aug 2021
London, United Kingdom2 contributions
Overall this is a hotel with a lot of potential (beautiful building) and enthusiastic staff. Unfortunately, management is invisible and the hotel does not live up to its positioning, hence the 1 star. It guarantees a child free environment (no children 2-12 yrs), yet the terrace and restaurant were swarming with children from 9pm to 11pm. When complaining to staff, they apologised and recommended that we enjoy the view instead *LOL*. If you, like us, want a premium, adult holiday, this is not the place for you. Consider other options.
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from Javier Hierro, Director General at Hospes Maricel & Spa
Responded 1 week ago
Dear 524mikaels, Thank you for taking the time to share your recent experience on TripAdvisor following your stay with us. I am very sorry to hear that we could not meet your expectations during your recent stay at our hotel. Children between the ages of 2 and 12 cannot stay in our hotel rooms nor enjoy the facilities around the pool area from May to October, in the contrary, the restaurant and restaurant terrace in the main building are open to any visitor that would like to dine with us. I would like to thank you for your kind comment regarding our staff and the beauty of our building; I will pass it on to the team on your behalf. Once again, thank you for your valued feedback and we hope you give us a chance to restore your confidence in our Maricel Hotel & Spa and better your experience whenever your travels bring you back to Mallorca. Best regards. Javier Hierro General manager
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Andy W wrote a review Aug 2021
London, United Kingdom9 contributions20 helpful votes
With hotels of this ilk there are many thinks that are expected & taken for granted. Unfortunately some, still fail to deliver on these basics, however, the staff at Hospes Maricel make the difference. Whilst the hotel delivers as would be expected on every front, all of the staff go that extra mile and a half and make a wonderful experience a complete and utter pleasure. Nothing is too much trouble. I cannot and couldn't congratulate the Hospes Maricel and it's staff enough for making our stay extra special. Thank you.
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Date of stay: August 2021
Cleanliness
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Response from Javier Hierro, General Manager at Hospes Maricel & Spa
Responded 4 weeks ago
Dear Guest, We would like to express our appreciation for the comments you have made about your recent visit, it is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your experience at the Hospes Maricel & Spa hotel. We continually strive to offer the best quality and ensure that all of our guests return home with beautiful memories. Thank you for your wonderful feedback on the service you received from the team members. We will share your kind words with them, which we are sure that will mean a lot to them. Once again we thank you for this wonderful opinion, it has been a pleasure for us to read it and we look forward to serving you again soon. Greetings, Daniela Hutu Assistant General Manager
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lovealex wrote a review Aug 2021
London, United Kingdom12 contributions1 helpful vote
I was there with a girlfriend of mine who celebrated her Birthday. We had a beautiful pool side cabana, lunch in the restaurant and fantastic swim in the cristal clear sea. This hotel has deserved the 5 star for design, high quality architecture and building, cleanliness and service. A big thank you to Miss Bettina Kofler who went above and beyond to get us a cabana and took such good care of us. I will definitely come back and I recommend this heaven of luxury and peace to anyone who wants to visit Mallorca.
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Date of stay: July 2021Trip type: Travelled with friends
Room Tip: There is nothing to avoid just go there
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Response from Javier Hierro, General Manager at Hospes Maricel & Spa
Responded 4 weeks ago
Dear Guest, The Hospes Maricel & Spa´s team would like to thank you for trusting us in your last visit to Mallorca. Thank you very much for choosing to celebrate this special ocasion with us. We are delighted to learn that you enjoyed your stay with us and could experience the genuine hospitality and service from our team, and the quality of our architecture, the pool area, restaurant. Our team is undoubtedly one of the aspects we are most proud of. Once again we would like to thank you for your stay and your comments. We are looking forward to have the pleasure of welcoming you again at any of our nine Hospes Hotels in Spain. Yours sincerely, Daniela Hutu Assistant General Manager
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MSB1902 wrote a review Aug 2021
Belfast, United Kingdom7 contributions4 helpful votes
We went to Hospes Maricel for our honeymoon and absolutely loved it. If you are looking for a very lazy holiday then this is perfect, there isn’t a huge amount to do around the hotel but all we wanted was to lounge around the pool and enjoy the views. There is a lovely little beach you can swim to from the hotel. Limited vegetarian options on the menu but they said they would cook me anything else if I told them, so I asked for a Spanish omelette one night and I think it’s the best one I’ve ever had. Friendly staff and the pool on our balcony was a luxury. To top it off I left a much loved jumper behind in reception and they posted it all the way back to the UK for me! We’d love to go back. The only negative was that bizarrely they didn’t have enough shades for the sun beds. That meant the lifeguard was having to play musical sunshades, constantly taking them from people who didn’t want shade and giving them to people who did. We got wise to this and managed to always get shade but some people were stuck without. Surely it would make sense for each set of sun beds to have their own shade?
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Date of stay: July 2021Trip type: Travelled with family
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Response from Javier Hierro, General Manager at Hospes Maricel & Spa
Responded 4 weeks ago
Dear Guest, The Hospes Maricel & Spa´s team would like to thank you for trusting us in your last visit to Mallorca. Thank you for choosing us for this special ocasion, your honeymoon. We wish you a lifetime of happiness! We are delighted to learn that you enjoyed your stay with us and could experience the genuine hospitality and service from our team and the quality of our restaurant. Our team is undoubtedly one of the aspects we are most proud of. As well, we would like to thank you for your constructive feedback regarding the shades. Your comments and suggestions are much appreciated as they indeed crucial in supporting our improvements efforts. Once again we would like to thank you for your stay and your comments. We are looking forward to have the pleasure of welcoming you again at any of our nine Hospes Hotels in Spain. Yours sincerely, Daniela Hutu Assistant General Manager
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LOCATION
SpainBalearic IslandsMajorcaCas Catala
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Frequently Asked Questions about Hospes Maricel & Spa
Which popular attractions are close to Hospes Maricel & Spa?
Nearby attractions include The Bronze Bar Magaluf (0.3 km), The rose mallow (0.4 km), and Coco Bongos Magaluf (0.2 km).
What are some of the property amenities at Hospes Maricel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hospes Maricel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hospes Maricel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hospes Maricel & Spa?
Yes, parking is available to guests.
What are some restaurants close to Hospes Maricel & Spa?
Conveniently located restaurants include Illetas Boulevard Restaurante, Monkey Steakhouse & Restaurant, and Elefante Sant Agusti.
Are there opportunities to exercise at Hospes Maricel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hospes Maricel & Spa have an airport shuttle?
Yes, Hospes Maricel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hospes Maricel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hospes Maricel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hospes Maricel & Spa?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Romanian.