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3-19-7 Higashiueno, Taito 110-0015 Tokyo Prefecture
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 11/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mitsui Garden Hotel Ueno
Updated 11/07/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 222 hotels in Taito
Location
Cleanliness
Service
Value

Mitsui Garden Hotel Ueno is an excellent choice for travellers visiting Taito, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

Given the close proximity of popular landmarks, such as Toshogu Shrine (0.4 mi) and Kyu Kaneiji Five-Storied Pagoda (0.5 mi), guests of Mitsui Garden Hotel Ueno can easily experience some of Taito's most well known attractions.

The rooms offer a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Mitsui Garden Hotel Ueno features 24 hour front desk, 24 hour check-in, and currency exchange. In addition, as a valued Mitsui Garden Hotel Ueno guest, you can enjoy an on-site restaurant that is available on-site.

During your visit, be sure to check out one of Taito's popular crab restaurants such as Isomaru Suisan Ueno, Kanidoraku Ueno, and Asakusa Miuraya, all a short distance from Mitsui Garden Hotel Ueno.

There is no shortage of things to do in the area: explore popular architectural buildings such as Tokyo Metro Asakusa Station No.4 Entrance, Shikian, and Daito Designers Village.

Enjoy your stay in Taito!

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Property amenities
Free High Speed Internet (WiFi)
Hot bath
Restaurant
Massage
Baggage storage
Currency exchange
24-hour check-in
24-hour front desk
Wifi
Breakfast buffet
Vending machine
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Safe
Telephone
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Iron
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Chinese, Japanese, Korean
Hotel links
Special Offer:Always 4% discount
685Reviews20Q+A55Room tips

Reviews
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Nararat B wrote a review Jan 2020
Bangkok, Thailand570 contributions132 helpful votes
2nd time visit this hotel since last 2 years. All staffs(Front, housekeeping) offer good service and confirmed that this hotel located in perfect location in Ueno. Shops, restaurants, mini mart, train stations are around the hotel. Room and bathroom are small but clean with needed amenities. My comment stay this time is the pillow and bed are not comfortable.
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Date of stay: December 2019
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from 上野 三, 支配人 at Mitsui Garden Hotel Ueno
Responded 11 Jan 2020
Dear Mr./Ms.nararatb, Thank you for staying at Mitsui Garden Hotel Ueno again. Moreover, we are pleased to receive your lovely review. We hope that you had a great time with us. Your warm words make us pleasant, and we will make an effort more and more in order to make our hotel more comfortable for all our guests. On the other hand, we are sorry for that you felt uncomfortable with your pillow and bed. it cannot be changed at the momemt, however, there are some type of pillows which are softer and harder. Therefore, please tell us if you would like to have another type of them. You can borrow them anytime. We look forward to seeing you in the near future. Thank you very much. Yours sincerely,
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Lesley B wrote a review Nov 2019
Sydney, Australia136 contributions85 helpful votes
Bit late with this review - but stayed here for one night in September upon arriving in Tokyo for a 2 week stay. We were unable to check in as we arrived there at 6.00am. They had two parcels ready for me, tickets for one of our stays and a Japan portable wifi. The staff at reception were lovely and very helpful with leaving our bags securely locked in a room until our return. We decided to explore Ueno Park, which was really worth the visit. Plenty of temples and things to see. The room was to be expected for Japan sizes, with a bed against the wall. The bed was very comfortable, room was clean and bathroom was ample with a fairly large bath. Inclusions in room were kettle, tea, coffee, adaptors for phones etc, trouser press, face steamer, Shiseido skincare amenities, slippers, hair straightener, free water, TV and a large desk. We did not have breakfast there, although it was included in our rate as we had to leave prior to the restaurant opening. The hotel is close to supermarkets, restaurants and an easy walk to both Ueno station for shinkansen and Ameyoko Street for shopping and food. Great place to stay and although the area is busy and lively, our room was very quiet. We would stay here again.
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Date of stay: September 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from 上野 三, マネージャー at Mitsui Garden Hotel Ueno
Responded 23 Nov 2019
Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. We are very pleased to read your warm comments about our facility and service. We will make efforts to improve so that you can have more comfort. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Ueno Manager
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Chris w wrote a review Oct 2019
Sydney, Australia16 contributions25 helpful votes
Only stayed here 1 night before we flew out of Tokyo. No qualms at all really. The only thing being that no rental smart phone was provided like 2 other hotels we stayed at in Japan. Otherwise service was excellent, hotel was clean, very comfy for sleeping, and the A/C worked great (very quiet too). Location is just excellent to get to other areas in town. Ueno is a large transport hub with many options. It was super easy for us to get to Tokyo station and the airport from here - especially with a JR pass.
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Date of stay: September 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from 上野 三, 支配人 at Mitsui Garden Hotel Ueno
Responded 16 Nov 2019
Dear Mr./Ms.Chris, Thank you very much for staying with us and posting your review. We used to borrow smart phones to our guests, however, it was stopped now. Sorry for that we could not respond your expectation. On the other hand, we are glad to hear that your some warm words about our service. We try to improve service more and more although you gave us lovely words. It was great if you were satisfied with location of our hotel. There are a lot of sightseeing spots in Ueno area, therefore, it would be lovely if you spent an enjoyable time here. We look forward to seeing you next time. Thank you very much. Yours sincerely, Mitsui Garden Hotel Ueno General Manager
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Apisit P wrote a review Oct 2019
1 contribution
I lost my wallet on 24Sep19. Another hotel(not this one) which I had already book said nothing and left me with my 2 big luggage in the midnight in Ueno!! Then I told my friend to book this hotel(Mitsui Garden Hotel Ueno) for me. I entered the hotel at 2AM and the staffs are very nice. They calm down me and said they would call to JR offiice(which I had already contact for lost & found) in the morning. I woke up at around 11.15AM, I quickly went to lobby for check out. And they said that they had already contact to JR office and found a wallet which similar to mine. After checking out, I went to JR office and received my wallet back. I am so thankful to the Mitsui Garden Hotel Ueno for helping me so much and warm-welcoming people who just lost his mind like me. Next time if I go to Tokyo, I will stay at this hotel again Thank you so much!! ありがとうございました!! Ps. btw the accommodation is very good and clean. Nevertheless, the location is really really good, the hotel is just 2-5 min. walking from JR or subway (Ueno station).
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Date of stay: September 2019
Location
Cleanliness
Service
Room Tip: Great location. Great service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 上野 三, オーナー at Mitsui Garden Hotel Ueno
Responded 16 Oct 2019
Dear Mr./Ms.Apisit P, Thank you for staying with us and posting your lovely review. We really glad to hear your warm-heart words. Of course, we are happy to assist our guests when they need a hand. However, it sometimes does not work because of situations. Therefore, we were relieved that you could find your wallet during your stay. We appreciate your review and we look forward to seeing you in the near future. Thank you. Yours sincerely, Mitsui Garden Hotel Ueno General Manager
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Brandon S wrote a review Sep 2019
Honolulu, Hawaii35 contributions22 helpful votes
You can't beat the location and value for what you are paying for at Mitsui Garden Ueno. I love that it's a short walk from Ueno station (which also includes the Shinkansen lines) as well as the Keisei. Not to mention nearby Ameyayokocho, several department stores and of course, Ueno Zoo and park. Unlike other business hotels in Japan, the rooms aren't particularly tiny like you may be use to. There is still room to full open your suitecase and unpack, not to mention just some living space. I've stayed here twice before and will plan on staying again in the future.
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Date of stay: February 2019
Location
Cleanliness
Service
Room Tip: See if any of the corner ones are open.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from 上野 三, マネージャー at Mitsui Garden Hotel Ueno
Responded 3 Oct 2019
Thank you very much for staying at Mitsui Garden Hotel Ueno. Thank you for a post despite being so busy. We will put effort to improve to a more satisfactory level. Thank you very much for your support. We will be waiting on your next arrival. Best regards, Mitsui Garden Hotel Ueno Manager
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Indrahandoyo wrote a review Sep 2019
Surabaya, Indonesia425 contributions61 helpful votes
+1
Typical hotel in Tokyo is you get small room most of the time. My experience to stay at this hotel is actually good, location is really at best, nearby to the center of attraction at Ueno area. Hotel was really clean, efficient. The downside, the rate is pricey, we can get way much better hotel in other city, but it is Tokyo :-). The room is small yet it is very clean. The bed and pillow are slightly hard. Also we paid for breakfast one of the day, it was good breakfast with a lot of choice. It was a good experience though, not a complaint. But with tghe price we paid it should be better than this.
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Date of stay: August 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from 上野 三, Manager at Mitsui Garden Hotel Ueno
Responded 10 Sep 2019
Thank you very much for staying at Mitsui Garden Hotel Ueno. We are glad to hear that you had a great time. Also, we truly appreciate that you took time to share your experience with us. Our hotel is located 10minutes from Keisei Ueno station, 2~3 minutes from JR Ueno station, 1~2minutes from Metro station. Ueno park is 5 minutes walking distance from the hotel. We will make greater effort to serve a more comfortable hotel to stay at. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Ueno Manager
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Dennis Kwan wrote a review Aug 2019
Singapore, Singapore379 contributions61 helpful votes
+1
4 star hotel. Near subway station. Eateries are nearby. Groceries are located in the station. Thus you can buy some breakfast at the supermarket before returning to the hotel. Room size good for couple. Can visit the next time.
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from 上野 三, マネージャー at Mitsui Garden Hotel Ueno
Responded 31 Aug 2019
Dear Guest, Thank you very much for staying at Mitsui Garden Hotel Ueno. We are glad to hear that you had a great time. Our hotel is located 10minutes from Keisei Ueno station, 2~3 minutes from JR Ueno station, 1~2minutes from Metro station. Ueno park is 5 minutes walking distance from the hotel. We hope to see you again very soon. Sincerely, Mitsui Garden Hotel Ueno Manager
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Kalmec wrote a review Jul 2019
Estavayer-le-Lac, Switzerland2570 contributions320 helpful votes
+1
Located just a few minutes away from the UENO station (take the pedestrian bridge). The staff is good and can speak rather good English. The rooms are tiny but still bigger than most of the rooms in this area. There is unfortunately no air conditioning but aside from this it was a great stay.
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Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from 上野 三, マネージャー at Mitsui Garden Hotel Ueno
Responded 18 Jul 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manager
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wayne_e wrote a review Jun 2019
Holmfirth, United Kingdom260 contributions134 helpful votes
Based on location it’s a great place. Easy to access from Ueno main station or Skyliner from Narita even with suitcases. 3-4 minute walk. Rooms smallish - but standard for Japan. But clean and an efficient service all round. The hotel is in the heart of lively Ueno with cafes, bars, good restaurants and a shopping mall nearby and easy access to central Tokyo and Shibuya on Ginza line Recommended!
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Date of stay: June 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 上野 三, Manager at Mitsui Garden Hotel Ueno
Responded 21 Jun 2019
Dear Guest, Thank you very much for staying at Mitsui Garden Hotel Ueno. We are glad to hear that you had a great time. Our hotel is located 10minutes from Keisei Ueno station, 2~3 minutes from JR Ueno station, 1~2minutes from Metro station. Ueno park is 5 minutes walking distance from the hotel. We hope to see you again very soon. Sincerely, Mitsui Garden Hotel Ueno Manager
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jessiev25 wrote a review Jun 2019
Christchurch, New Zealand554 contributions106 helpful votes
Chose hotel based on location to Skyliner and Shinkansen leaving Ueno station. Easy to get to hotel on foot either walking on the footpath or elevated walkway (lifts for suitcases). Stayed a total of 5 nights at hotel. Ideally we would have preferred a double room, but advice of travel agent recommended the twin room as the room size is larger. We didn't want a Queen bed against a wall. Room size was compact despite being 22 m2. Not really enough room for 2 suitcases and associated other bags. Breakfast every day - had a very wide variety of foods available, mainly Japanese but cereal / juice / fruit and croissants available (no toast). Was an introduction to Japanese breakfasts which we found very pleasant. Tasty miso soup. Breakfast area was busy but we never had to wait to be seated. Shower over bath. Vending machine closeby stocking a wide variety of drinks, including beer (a good way to use up change at the end of each day). Check-in and check-out prompt - English language is no problem at all.
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Date of stay: May 2019
Location
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 上野 三, 支配人 at Mitsui Garden Hotel Ueno
Responded 8 Jun 2019
Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. We are very pleased to read your warm comments about our facility and service. We will make efforts to improve so that you can have more comfort. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Ueno Manager
Read more
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PRICE RANGE
US$52 - US$79 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoTaitoUeno / Asakusa / Ryogoku / Adachi / Ueno, Asakusa
NUMBER OF ROOMS
245
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Frequently Asked Questions about Mitsui Garden Hotel Ueno
Which popular attractions are close to Mitsui Garden Hotel Ueno?
Nearby attractions include Kurand Sake Market Ueno (0.2 km), Ueno Park (0.5 km), and National Museum of Western Art (0.4 km).
What are some of the property amenities at Mitsui Garden Hotel Ueno?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Mitsui Garden Hotel Ueno?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mitsui Garden Hotel Ueno?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Mitsui Garden Hotel Ueno?
Conveniently located restaurants include Ichiran, Atre Ueno Yamashitaguchi, Mihashi Ueno Honten, and Yamabe Okachimachi.
Is Mitsui Garden Hotel Ueno located near the city centre?
Yes, it is 0.2 km away from the centre of Taito.
Are any cleaning services offered at Mitsui Garden Hotel Ueno?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Mitsui Garden Hotel Ueno?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.
Are there any historical sites close to Mitsui Garden Hotel Ueno?
Many travellers enjoy visiting Hozomon (1.7 km), Tokyo Central Railway Station (3.6 km), and Nezu Shrine (1.8 km).
Is Mitsui Garden Hotel Ueno accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.