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Sotetsu Fresa Inn Higashi Shinjuku

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7-27-9 Shinjuku, Shinjuku 160-0022 Tokyo Prefecture
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Traveller (490)
Room & Suite (392)
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About

#13 of 108 in Shinjuku
Location
Cleanliness
Service
Value
Hotel Sunroute Higashi-Shinjuku first opened on April 1, 2007, in the energetic business and shopping hub of Tokyo in the Higashi-Shinjuku prefecture. The hotel provides business and leisure travelers with direct access to Shinjuku Station, the largest train station in Japan.The hotel's contemporary, streamlined accommodations create a serene environment for guests to relax and retire to, away from the busy streets of Tokyo. This Shinjuku hotel's amenities, including secure accommodation and elevator access, expansive breakfast buffet at the hotel's restaurant Royal Host, and traditional Chinese menu at Bamiyan restaurant.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Restaurant
Nightclub / DJ
Taxi service
Business Centre with Internet Access
Spa
Baggage storage
Parking
Wifi
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Concierge
Currency exchange
Newspaper
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, Japanese
1291Reviews76Q+A90Room tips
Traveller rating
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Alan F wrote a review Aug 2021
East Sussex, United Kingdom3 contributions
Stayed at this hotel for an extended period during the Olympic Games. The staff were exceptional, friendly and willing to do everything they could to make the stay of myself and my colleagues as comfortable and pleasant as possible. The rooms whilst quite small were clean well equipped and comfortable. Ideally located for the Vibrant city of Shinjuku.
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Date of stay: July 2021Trip type: Travelled
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Response from 東新宿 ホテルサンルート, 支配人 at Sotetsu Fresa Inn Higashi Shinjuku
Responded 19 Aug 2021
Thank you for staying with us. We appreciate your favorable review. We are looking forward to serving you again! Best regards,
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evilpoodle wrote a review Mar 2021
Bombay, India567 contributions30 helpful votes
The hotel changed its name to the Sotetsu Fresa Inn from the Sunroute Higashi Shinjuku during my stay in 2019. I found it extremely convenient for public transport - it is just steps away from the Higashi Shinjuku metro. The hotel is on a reasonably busy public street (though not a crowded one at all) but I did not have any street noise in my room, which did not face the road. The room was more than adequately sized for a solo traveller. There was a good amount of shelf/closet space for storage. The combination heater/fan provided helped get the room to a comfortable temperature. Good bathroom, with superb WC (like pretty much everywhere in Japan!). Breakfast at the ground-floor restaurant had a good selection of "Western" items in addition to local savouries. Not spectacular, but did the job. There were easy-to-use coin-operated washing machines and dryers on a nearby floor. Lots of convenience stores, cafes and so on nearby. Would definitely consider staying here again if I need to be in the area.
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Date of stay: April 2020
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2 Helpful votes
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Response from 東新宿 ホテルサンルート, 支配人 at Sotetsu Fresa Inn Higashi Shinjuku
Responded 16 Mar 2021
Thank you for staying with us. We appreciate your favorable review. We are looking forward to serving you again! Best regards,
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Type_rider wrote a review Jan 2021
Pascoe Vale, Australia415 contributions28 helpful votes
I really struggled to find a place in or near Shinjuku that featured three key things. A full-sized bed. A decent price. A hotel that wasn’t a run-down box. While not smack in the middle of the Shinjuku district, it was close enough for it to not matter as most of the area is in easy walking distance. The room itself, as to be e Lecter of Tokyo, is very tight. But the bed was a full sized double and the hotel’s facilities were the average required of such a hotel. There’s laundry rooms throughout the building for use, and a decent restaurant down stairs. Anything that isn’t within walking distance is easily accessible via the train lines beneath. The bonus of being not in the centre of Shinjuku is that all the noise seems to fade a street away. I was very happy with my slightly cramped stay.
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Date of stay: February 2020Trip type: Travelled
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Response from 東新宿 ホテルサンルート, 支配人 at Sotetsu Fresa Inn Higashi Shinjuku
Responded 1 Feb 2021
Thank you for staying with us. We appreciate your review. We are a little away from the central district of Shinjuku, so we are glad that you felt that as the bonus. We would recommend you to stay in superior single room if you stayed in standard room this time, you will have a little bit more space. Once again, thank you for choosing us and we are looking forward to serving you again!
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jonathanlouisng wrote a review Mar 2020
Singapore, Singapore9 contributions7 helpful votes
Located on the edge of Shinjuku, it was nevertheless close to amenities like convenience stores, restaurants, and best of all, a metro station. The registration and check out process was quick and fuss-free. The room was small, though perhaps cosy is the right word. It came with a water heater, TV, clothing press and even a humidifier, which was interesting. It was clean, comfortable and quiet.
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Date of stay: October 2019
1 Helpful vote
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Response from srhsj, フロント オフィス マネージャー at Sotetsu Fresa Inn Higashi Shinjuku
Responded 30 Mar 2020
Thank you for staying with us. We appreciate your favorable review and thank you for sharing your experience. We are looking forward to your next visit!
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Friendlybutfair wrote a review Mar 2020
Kettering, United Kingdom8 contributions19 helpful votes
The staff in this place are the best thing about this hotel. The rooms are WAY smaller than the pics they show so beware, some serious photo skills have been employed to make them look bigger. Claustrophobic springs to mind, nowhere for you to put suitcases so constantly tripping over them! Beware the buckwheat pillows! We changed ours after 10 minutes...again, by very willing staff. The breakfast was...interesting as a vegetarian. For this budget, there’s plenty more hotels around here.
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Date of stay: March 2020
Rooms
Cleanliness
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2 Helpful votes
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Response from srhsj, フロント オフィス マネージャー at Sotetsu Fresa Inn Higashi Shinjuku
Responded 23 Mar 2020
Thank you for staying with us. We appreciate your review and be honored to be praised. If you will be staying again, we recommend you to stay the large twin room. We look forward to serving you again. Best Regards,
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Assafh22 wrote a review Mar 2020
Tel Aviv, Israel65 contributions61 helpful votes
We stayed here for one night. We arrived from Haneda airport and needed to go to Haneda the following day and it wasn’t so easy because it’s or 15 minutes walking or adding another train stop. Other than that - The room, service, and location were fine.
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Date of stay: March 2020
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Location
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2 Helpful votes
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Response from srhsj, フロント オフィス マネージャー at Sotetsu Fresa Inn Higashi Shinjuku
Responded 16 Mar 2020
Thank you for your stay at this hotel. I apologize for your inconvenience. If you have a chance to stay next time, please try Japanese taxi. You can also take a taxi to get there from Shinjuku Station more easily and quickly. We hope you enjoyed your trip! Best regards, Front Hwang.
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Marc Richards wrote a review Mar 2020
Manchester, United Kingdom1052 contributions113 helpful votes
The room was small as was the bathroom but that said were were not in there long enough to be bothered by it. Great shower, loved the toilet. The bed was soft and comfortable too. Friendly and helpful reception staff couldn’t do enough for you. You can store your cases too. The Royal Host restaurant was used for breakfast and there is a good choice for both Asian and western breakfast. We had a good stay.
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Date of stay: March 2020Trip type: Travelled
2 Helpful votes
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Response from srhsj, フロント オフィス マネージャー at Sotetsu Fresa Inn Higashi Shinjuku
Responded 5 Mar 2020
Thank you for staying with us. We appreciate your favorable review and be glad that you liked them. We look forward to serving you again. Best Regards,
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yaletowners wrote a review Mar 2020
Kamloops, Canada185 contributions76 helpful votes
The staff were friendly, the cleaning staff did a great job, however for a tall person this was not a favorite. The room was expected to be a tight squeeze, all hotels in this price range are. The bathroom was so very tight. The sink forms a part of the sink/tub/shower arrangement and the tub itself could barely hold a smurf. The bed was very firm and the pillow was incredibly hard and small. It is convenient to transit and there are convenient stores close to hand, again that is the usual in Tokyo (Minato). Note that the restaurant is smoking permitted and caused us not to use it.
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Date of stay: February 2020
Value
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Response from Companion58436004707, フロント オフィス マネージャー at Sotetsu Fresa Inn Higashi Shinjuku
Responded 4 Mar 2020
Thank you for staying with us. We appreciate your review and would like to encourage staff to improve their attitude. We look forward to serving you again. Best Regards,
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sternbeliever wrote a review Feb 2020
10 contributions13 helpful votes
we booked a 4-night stay two months before our Jan. 2020 visit. this hotel was 'Hotel Sunroute Higashi Shinjuku' to us, to Google maps, and to every hotel booking site on the internet. we had trouble navigating the Tokyo metro system from the Ueno station to this hotel after our arrival, and it was already dark and raining when we came up to the exit of the metro. after going the wrong way after our exit, we went back and inquired at every hotel in the block. finally, we got to this Fresa Inn which turned out to be the Hotel Sunroute we booked. so, what was this hotel hiding from? we were not creditors, we were guests! on the positive side, the hotel was just a few steps away from the entrance of the Higashi-Shinjuku station. as expected the rooms are small and basic but they were adequate for resting and sleeping. the breakfast buffet menu does not vary, so by the third or fourth morning you're ready for a different fare.
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Date of stay: January 2020
Value
Service
Sleep Quality
Room Tip: our room had no window and am not sure if any room had one.
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1 Helpful vote
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Response from srhsj, 支配人 at Sotetsu Fresa Inn Higashi Shinjuku
Responded 14 Feb 2020
We apologize for any inconvenience to change the hotel name. On December 11, 2019, our hotel was renamed from Sunroute Higashi Shinjuku to Sotetsu Fresa Inn Higashi Shinjuku ekimae. Despite coming in the rain, I'm very sorry that the hotel name change guide has not been given. In the future, we will strive for better service and improve service. Thank you for staying this time.
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louisg1982 wrote a review Jan 2020
Middle Earth23 contributions22 helpful votes
Was staying in Sotetsu Fresa Inn Higashi Shinjuku in Tokyo from 10-13 Jan 2020. The location is really excellent, like 1 min walk from the nearest station, Higashi Shinjuku. The room wise is as per most hotel rooms in Tokyo, small, but this is juz something u’ve gotta put up with in Tokyo. The bed was fine, I requested for lower pillows & my request was acceded. The AC / heater system was also working perfectly, though it took me a while to figure it out :D . The room was always kept clean and tidy. The staff were friendly also. Only things I think the hotel can look to improve are the possibility to add hooks on the walls or provide hangers for us to hang our clothes, given that there’s no wardrobe or cupboard in the room. & as wat was mentioned below, the WiFi could really do with some big improvement, cos I was only able to get max of 1 to 2 bars of signal in my room. Not exactly a big deal for me cos I had WiFi routers so I used it all the time. N lastly, the hotel might consider providing complimentary bottles of mineral waters, which are usually provided by most hotels. Ultimately, I think this is still a decent hotel for those on a short sojourn & is looking for convenience in locations on a budget.
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Date of stay: January 2020
Location
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3 Helpful votes
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Response from srhsj, フロント オフィス マネージャー at Sotetsu Fresa Inn Higashi Shinjuku
Responded 22 Jan 2020
Thanks for your stay at this hotel. We are sorry for our imperfect things. But we are glad you are satisfied with our hotel. We'll do our best for customer satisfaction. Kind regards Front Ikenaga
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PRICE RANGE
US$41 - US$64 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunroute higashi hotel shinjuku, sunroute higashi shinjuku
FORMERLY KNOWN AS
Hotel Sunroute Higashi Shinjuku
LOCATION
JapanKantoTokyo PrefectureTokyoShinjukuShinjuku / Shinjuku / Nakano / Suginami
NUMBER OF ROOMS
311
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Frequently Asked Questions about Sotetsu Fresa Inn Higashi Shinjuku
Which popular attractions are close to Sotetsu Fresa Inn Higashi Shinjuku?
Nearby attractions include Ninja Trick House In Tokyo (0.4 km), Shinjuku Batting Center (0.4 km), and Inari Kio Shrine (0.3 km).
What are some of the property amenities at Sotetsu Fresa Inn Higashi Shinjuku?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
Which room amenities are available at Sotetsu Fresa Inn Higashi Shinjuku?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Sotetsu Fresa Inn Higashi Shinjuku?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Sotetsu Fresa Inn Higashi Shinjuku?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Sotetsu Fresa Inn Higashi Shinjuku?
Conveniently located restaurants include Tsukiji Kiyomura Sushi-Zanmai Higashi Shinjuku-ten, Matsuya, and Tully's Coffee E-Hotel Higashi-Shinjuku.
Are any cleaning services offered at Sotetsu Fresa Inn Higashi Shinjuku?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sotetsu Fresa Inn Higashi Shinjuku?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Sotetsu Fresa Inn Higashi Shinjuku?
Many travellers enjoy visiting Tokyo Central Railway Station (5.5 km), Nezu Shrine (5.3 km), and Sengaku-ji Temple (7.2 km).
Is Sotetsu Fresa Inn Higashi Shinjuku accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.