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Shinjuku New City Hotel

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434 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Cebu City, Philippines
Reviewed 1 July 2016 via mobile

Hotel staff is friendly and speaks English. The plus factor for this hotel is the free shuttle service from Shinjuku Station. Although it would help a lot if they posted the exact location of where the shuttle bus is parked and save us precious time of dragging our heavy luggage. Hotel room is okay considering the expensive space in Tokyo....

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1Thank janet838
Reviewed 23 June 2016

A great location - opposite Shinjuku Chuo Park and an easy walk to Shinjuku station. There are also regular free shuttle buses to the station. It's a quiet part of Shinjuku which is good as you can leave your windows open. The hotel can smell a bit smoky at times (even on non smoking floors) so the fresh air is...

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Thank Tricia H
Reviewed 21 June 2016 via mobile

A free shuttle from shinjuku station to the hotel and back check with from desk for time, strict check in and out time which is ok with me, close to government building and shinjuku market about 15 to 20 minutes walk , about 10 minutes walk to closest station McDonald's and 711 store where is ATM, we bought on day...

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Thank Sahar D
West Chester, Pennsylvania
Reviewed 14 June 2016

I booked this hotel for an overnight stay after arriving to Japan, and then heading off to another part of the country the next day. I chose it for 4 factors; price, 2 beds, the shuttle and breakfast. Check-in was effortless, and the lobby was spacious. The room was a decent size, and it was very clean. The window had...

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Thank KMA_Adventures
Germany
Reviewed 10 June 2016

1. Inflexible, unfriendly and unsmiling counter registration staff: - can't check in even at 230pm, have to wait till 3pm. - checkout strictly 10am, checked out at 10.20am being fined 1000 yen. 2. Old hotel, central aircon control and aircon smells. 3. Location is considered too far (walking) from Station, for the amount paid.

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1Thank Paramitta
Melbourne, Australia
Reviewed 5 June 2016

We used this hotel as a base to explore Tokyo and parts of Japan courtesy of our Japan Rail Pass (highly recommended). Its central location (and the regular shuttle service to Shinjuku station) made it very easy. The shuttle bus leaves every 20 minutes from early morning until mid evening. It leaves EXACTLY on time so don't dawdle. It will...

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Thank Greg H
Mumbai (Bombay), India
Reviewed 21 May 2016 via mobile

I reached this hotel at 11 am but I was very disappointed when the hotel management told that you cant check in before 3 PM . Thats the normal policy of the hotels in Japan. You have to spend many hours out if you reach Tokyo early morning flight.Its a physical and mental torture. They dont cosider your request for...

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Thank khadimtaan
Reviewed 19 May 2016 via mobile

This hotel wasn't expensive as the other when we booked and hence we were sceptical. However, we had a good experience. The room was basic with good facilities. What impressed us was the shuttle service every 20 minutes to Shinjuku station. In the mornings the queues are longer and plan for it accordingly. Closest metro is Atleast 600m away and...

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Thank Arthy N
San Diego, California
Reviewed 22 April 2016

Room: Reserved a non-smoking room for 3 nights but ended up at a smoking room for the first 2. They at least let me pick from 3 rooms ( I hate the smell). Night #3 was able to moved back to a non-smoking room. Overall room is larger than other Japanese hotels. I stayed at a "double room for single...

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Thank NayKat
Melbourne, Victoria, Australia
Reviewed 18 April 2016

Booked a stay at this hotel on special. Good facilities, staff are friendly and offer plenty of assistance. It's a short walk (1.3km) to nearest main station. Have included distance as in asia this is a significant walk but we didn't mind doing it everyday. There is a shuttle bus to and from the station also which can sometimes get...

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Thank PeterAus05

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Shinjuku New City Hotel

Address: 4-31-1 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: €81 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shinjuku New City Hotel 3*
Number of rooms: 400
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Also Known As:
Shinjuku New City Hotel Tokyo
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Questions & Answers

Here's what travellers have asked, with answers from Shinjuku New City Hotel staff and other travellers.
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Questions? Get answers from Shinjuku New City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay there!”
 of 5 bubbles richardmcnair02, 29 Sep 2016 | Read review
“Semi-double room”
 of 5 bubbles , 31 Aug 2016 | Read review
“Try for a room overlooking the lane - much quieter.”
 of 5 bubbles 954triciah, 22 Jun 2016 | Read review
“I say higher is always better in a city.”
 of 5 bubbles KMA_Adventures, 14 Jun 2016 | Read review
“higher floors will be more quiet.”
 of 5 bubbles NayKat, 22 Apr 2016 | Read review
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