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Keio Plaza Hotel Tokyo

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Traveller (2013)
Room & Suite (1121)
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Overview
  • Excellent39%
  • Very good46%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“main tower”(183 reviews)
“glass court”(67 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Keio Plaza Hotel Tokyo
Offers & Announcements: Try Our Wedding Kimono
Hotel deals
Contact Info
Name/address in local language
Offers from Keio Plaza Hotel Tokyo
Offers & Announcements: Try Our Wedding Kimono
Hotel deals
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Reviews (4,331)
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2,565 results
Traveller rating
1,029
1,033
338
86
79
Traveller type
Time of year
LanguageEnglish
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1,029
1,033
338
86
79
Show reviews that mention
All reviewsmain towerglass courtplaza premier roomluxe loungeshinjuku stationsouth winghuge hotelconvenience storerenovated roomhotel restaurantsairport limousine busbusy hotelconvenient locationwest exitmt fujisushilarge room
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1 - 5 of 2,565 reviews
Reviewed today

First of all I would like to stress that the majority of staff at this hotel are all quite helpful, however there are other areas that need improvement. The most glaring to me is their check in. We arrived at the hotel around 11am, we...More

Thank MartinC27
Hotel's Favourite
Reviewed 5 weeks ago via mobile

My partner and I splurged a little on the Grand Premier Club Floor at Keio. Our bedroom was amazing. The view of Tokyo city was breathtaking from our room. The bathroom had a large window that looked straight out at the view of Tokyo city,...More

1  Thank Renate S
Response from KeioPlaza, マネージャー at Keio Plaza Hotel TokyoResponded 4 weeks ago

Dear Guests, Thank you very much for taking the time to share this wonderful review on TripAdvisor and even more for hearing that you enjoyed a pleasant stay with us at the Keio Plaza Hotel Tokyo. We deeply appreciate your generous compliments made in favor...More

Reviewed yesterday

very unprofessional handle guest complain especially Mr chino and Mr Miyazaki. not listen to client demand and not find the solution for client. not helpful my bad experience with mice 5 star hotel. I am a group organizer stay here almost 5 groups and not...More

Review collected in partnership with this hotel
Thank SundayMorning_TH
Reviewed 2 days ago via mobile

We stayed for 5 nights in a double room. Size of room was decent, enough room to unpack bags and still have room to move about. Bed was very comfortable and free wifi worked well. Free shuttle bus to and from Disneyland/DisneySea was really great....More

Thank Victoria H
Reviewed 3 days ago

This hotel is hard to review. To begin, they provided a restricted cell phone in our room which we could take on our excursions into the city. The geographic map service with associated directions was well used. One could make calls back to several countries,...More

Thank Ed C
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Details
Price range
US$224 - US$486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Shinjuku
#5 Family Hotel in Shinjuku
#6 Romantic Hotel in Shinjuku
#6 Luxury Hotel in Shinjuku
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$224 - US$486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Shinjuku
#5 Family Hotel in Shinjuku
#6 Romantic Hotel in Shinjuku
#6 Luxury Hotel in Shinjuku
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (2013)
Room & Suite (1121)
Dining (213)
Pool & Beach (11)
Business Centre & Event Rooms (7)
Amenities (7)
Family and Play Areas (5)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
binh thuy d
19 April 2018|
AnswerShow all 5 answers
Response from Monika R | Reviewed this property |
Yes there is. And be aware throughout your trip on all spending with credit card most credit companies have a conversion fee of 10%. By the end of your trip you will have spent much more than you anticipated. Pay by cash or... More
0
Votes
Poohhunny
25 March 2018|
Answer
Response from petaling | Reviewed this property |
they can fit a rollaway bed in either
0
Votes
Stanly S
24 March 2018|
AnswerShow all 4 answers
Response from ccyy4 | Reviewed this property |
Hi, the website only lets you select to add children under the age of 5. This is pasted from the FAQs section of their site: Q. Do you offer special rates for children? A. A child aged 5 and under can stay for free per... More
0
Votes
Room Tips
"Book in advance if possible, make requests if needed. Staff will accommodate."
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"Try to get a new room in the Main Tower"
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"Rooms in the Main tower is better as it is new compared to the renovated wing (south tower)."
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"The luxury rooms from floor 35 and up."
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