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Hilton Tokyo

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3,901 Reviews from our TripAdvisor Community

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Showing 2,698: English reviews
Singapore, Singapore
Reviewed 23 August 2015 via mobile

Stayed 4 nights in this hotel. It was great! Arrived at Haneda Airport and took the airport limousine bus (about 1 hour) that stopped at the hotel. So convenient! The room was great! No complaint! 24 hours convenience store is located at the basement of the hotel and you could walk, covered, to the nearest subway station, Nishi Shinjuku station....

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Thank sawbear1608
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you providing us and other readers with such a detailed review of Hilton Tokyo. We are glad that you enjoyed your suite and the location of the hotel. Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and entertainment district. The hotel is in an ideal place to experience modern Japan. A complimentary shuttle service operates...

Saint-Hilaire-d'Ozilhan, France
Reviewed 22 August 2015

There is nothing but positive notes to administer but when you think back to your stay, you realize that there are a few thing that could be different: vegetarians and vegans could get more out of their stay, if their concerns were addressed differently. The complimentary wifi is flaky and roundabout in accessibility.

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1Thank Ozilhan
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for your kind comments about our team and we are glad to hear you enjoyed you stay with us - we hope to welcome you back to Hilton Tokyo on your next visit to the city.

karnataka
Reviewed 21 August 2015

Hilton Shinjuku is a very nice hotel of classic international 5 start hotel type. Everything is perfect and perfectly planned ,it was a superb experience in the time i stayed there with family,the lobby is awesome ,the interiors ,the lifts which are sooo good that it reaches 25 floors in 15 seconds , this hotel is in main area, overall...

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1Thank loveme22
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for having taken the time to provide your constructive feedback, particularly in reference to room quality and breakfast experience. I thank you for having availed your time to provide your constructive feedback and we look forward welcoming you back on your future travels to Tokyo.

Bangkok, Thailand
Reviewed 21 August 2015

Stay for 2 nights for business Hilton Shinjuku is not exactly at Shijuku station, but it takes few minutes walk from 2 subway lines. The hotel is crowded, but still very nice ambience. The room is neatly maintained, clean, very good sleep, and a bit bigger than Tokyo standard. Breakfast is excellent. It is also convenient for airport bus as...

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Thank Kengkla
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for your detailed post of Hilton Tokyo and thank you for choosing to return to stay with us. The hotel benefits from many repeat guests and we appreciate you have a choice when visit the city. We certainly hope to be able to welcome you back again sometime soon.

Reviewed 21 August 2015

Nice and comfortable hotel. I like that it has direct bus to airport. Room is spacious by Japanese standards. Clean bathroom, everything in good condition. Beds are comfortable and not too hard like in some other Japanese hotels. There was an earthquake while i was in my room at the 29th floor. It swayed a little but its really safe...

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Thank Mei T
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for your post, we are glad to hear that you were able to rest during your stay with us and we hope you will come back again to Hilton Tokyo soon.

London, United Kingdom
Reviewed 21 August 2015

We are half way through our stay at the Hilton Tokyo and my wife and I are completely amazed at the level of service and standard of finishing the Hilton Tokyo has. We came to Hilton Tokyo as part of our honeymoon and the staff have ensured to make it a very memorable part. At checkin Albert, Guest Relations Manager...

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Thank tjanderson2014
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for your kind comments about the hotel and I am glad to read that our team were able to show you their usual generous Japanese hospitality. Thank you for choosing to stay at Hilton Tokyo.

Reviewed 20 August 2015 via mobile

As a Hilton Honors member I have stayed at many Hilton around the world especially in Europe. This is one of my favourite together with Hilton Vienna. The room is of a good size for Japan and the service at the restaurant and Executive Lounge is superb. The downside is that it is a real busy hotel and the only...

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1Thank DennisCHKoh
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

We are delighted to hear that you chose to stay at one of our executive rooms and enjoy complimentary access to the executive lounge. Our hotel is now in the TripAdvisor Hall of Fame! Our staff takes great pride in offering an exceptional guest experience and being recognized with the TripAdvisor Certificate of Excellence for outstanding traveler reviews five years...

Stockholm, Sweden
Reviewed 19 August 2015

Hilton Shinjuku is a very nice hotel of classic international 5 start hotel type. Everything is perfect and as you want it, so if you want to "go safe" this is perfect. There is a small Japanese touch but its a type of hotel experience you could find almost be anywhere in the world. I do like it and return...

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Thank CA R
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for your post, we are glad to hear that you were able to rest during your stay with us and we hope you will come back again to Hilton Tokyo soon.

Bath, United Kingdom
Reviewed 18 August 2015

Shinjuku is a vibrant hub in Tokyo which is why we chose this area as a base. The Hilton Hotel in Shinjuku was a great place for us to retreat back to after busy expeditions to attractions in Tokyo. The hotel is large but not imposing, light and airy and has excellent facilities. The breakfasts were a big success with...

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2Thank S T
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for your review and we are delighted to hear that you enjoyed the hotels facilities, including our breakfast. Hilton Tokyo offers the perfect venue for a sophisticated dining experience for both epicurean travelers and Tokyo locals. Dining options are designed with the Guest in mind. Start the day with a hearty breakfast full of local options, savor artisanal...

Perth, Australia
Reviewed 15 August 2015

Stayed here for one night after a 14 day cruise from Singapore, booked a king suite but was pleasantly surprised to receive an upgrade to an even better room. Service was outstanding and our room on the 34th floor had a fantastic view and was beautifully decorated. We had dinner in the inhouse steak restaurant and enjoyed the best steak...

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4Thank michellelarrygreen
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for choosing to stay at Hilton Tokyo and we are glad to hear that you enjoyed your time with us. I am glad to also hear that you enjoyed our METROPOLITAN GRILL restaurant at Tsunohazu Dining on the 2F of the hotel. In an open kitchen, the chefs at Metropolitan Grill dynamically grill choice meat and seafood over...

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Metropolitan Grill
Metropolitan Grill
Cuisines: Steakhouse, American, Seafood, Australian
Dynasty
Dynasty
Cuisines: Chinese
Dynasty
Dynasty
Cuisines: Chinese
Junisoh
Junisoh
Cuisines: Japanese, Sushi, Asian, Healthy
Zatta
Zatta
Cuisines: Bar, International, Wine Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Tokyo boasts market leading contemporary guestrooms, spectacular bars and restaurants and one of the finest health clubs in the city. Enjoy Tokyo's most popular location - Shinjuku, with easy access to JR Shinjuku Station and direct access from the hotel to the Tokyo Metro (Subway). Follow us on facebook Hilton Tokyo (Official) ... more   less 

Additional Information about Hilton Tokyo

Address: 6-6-2 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: €260 - €518 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Tokyo 4.5*
Number of rooms: 810
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, JAPANiCAN, Rakuten, Ctrip TA, Travelocity, Cheap Tickets and Jetsetter so you can book your Hilton Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Tokyo Hotel Shinjuku
Hilton Hotel Tokyo
Hilton International Shinjuku
Shinjuku Hilton
Hilton Tokyo Shinjuku
Hotel Style:
#2 Family Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tokyo staff and other travellers.
125 questions
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Questions? Get answers from Hilton Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor for a beautiful view”
 of 5 bubbles eelizabethh, 21 Feb 2017 | Read review
“High Floor to get a better view”
 of 5 bubbles chrisbZ4595QA, 20 Feb 2017 | Read review
“prefer teh Park Hyatt next dorr, it is slightly more expensive but worth the experience”
 of 5 bubbles thomasb130, 19 Feb 2017 | Read review
“3704 was excellent - near the exec lounge on L37 and a great view”
  • Mt Fuji from room 3704
 of 5 bubbles huckster63, 7 Feb 2017 | Read review
“Higher floors provide better views, some with a view of Fujiyama in the distance”
 of 5 bubbles colin_matthew, 7 Feb 2017 | Read review
5 of 5