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Traveller (2467)
Room & Suite (1069)
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Overview
  • Excellent55%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“marble lounge”(73 reviews)
“junior suite”(102 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Hilton Tokyo
Special Offer: Advance Purchase
Contact Info
Name/address in local language
Offers from Hilton Tokyo
Special Offer: Advance Purchase
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Rooms
6 May7 May
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1 room, 2 adults, 0 children
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Reviews (4,825)
There are newer reviews for Hilton Tokyo
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3,372 results
Traveller rating
1,987
1,039
238
71
37
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1,987
1,039
238
71
37
Show reviews that mention
All reviewsthe executive loungemarble loungejunior suiteshinjuku stationshuttle busgold memberbreakfast buffetconcierge deskcomplimentary shuttleexcellent hotelnarita airportshuttle servicebusy hotelan upgradebusiness districtthe hotel offersmount fuji
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881 - 885 of 3,372 reviews
Reviewed 13 October 2016

Hilton is conveniently located around 700m from the Shinjuku railway station, shops and nightlife. There is a shuttle bus that takes you there and back to Shinjuku station every 20 minutes. The room was spacious, modern and clean. The bathroom has a separate shower and...More

1  Thank jnlv2trvl
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 24 October 2016

Thank you very much for your kind review of our hotel. We were very pleased to hear that you found the many facilities accessible in close proximity from our hotel. Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and entertainment district....More

Reviewed 13 October 2016

I always chose this hotel for business in Shinjuku area. hotel has direct shuttle bus to Hanada airport in less than 1 hour. Hotel is also near many nice Japanese restaurants, night food stalls and shopping places.More

1  Thank cychk
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 24 October 2016

What a great feedback we have received from you! The team and I are absolutely happy to hear that you had such an enjoyable stay here at the Hilton Tokyo. Delighted to hear that you enjoyed the service and facilities the hotel has to offer....More

Reviewed 12 October 2016

Stayed here for 1 night before flying back home. We had a king room and the room was massive! So much space for us to lay out all three of our suitcases. The staff here is helpful and friendly as well. The best part about...More

2  Thank tifffyy
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 24 October 2016

Thank you very much for staying at Hilton Tokyo or spending your time sharing your experience with other travelers. It is our greatest pleasure to know that you have enjoyed your stay. We would like to also thank you for your inputs most of all...More

Reviewed 11 October 2016

This property is in a great location near trains and subways with underground access if needed. Staff was very friendly and helpful, room was very nice, food was good. Overall great stay. We would choose this property again if in this area.More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank earay
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 24 October 2016

Thank you very much for your kind review of our hotel. We were very pleased to hear that you found the many facilities accessible in close proximity from our hotel. Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and entertainment district....More

Reviewed 9 October 2016

We stayed at this hotel a couple of times in the last year. Even though it does not hit the 'wow' factor overall, it is incredibly well run and maintained for the property of this size. As HHonors Diamond, we were upgraded on both occasions...More

1  Thank ozon
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 24 October 2016

Thank you very much for staying with us at the Hilton Tokyo, and thank you very much for taking your valuable time to give us your thoughts. I'm very proud to hear that our team took good care of you and I can assure you...More

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Best Value Properties in Shinjuku, Japan
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$290 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Family Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$290 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Family Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2467)
Room & Suite (1069)
Dining (357)
Pool & Beach (24)
Amenities (92)
Business Centre & Event Rooms (21)
Family and Play Areas (1)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
barry r
15 April 2018|
AnswerShow all 3 answers
Response from Hotel Services R | Property representative |
Warm greetings from the Hilton Tokyo. There is an ATM located on the basement level of the hotel which accept most of the international credit cards. Currency exchange is also available in the hotel lobby for your... More
1
Vote
Google Translation
iamshiwei
15 April 2018|
AnswerShow all 2 answers
Response from Hotel Services R | Property representative |
Warm greetings from the Hilton Tokyo. Our international breakfast is available daily at Marble Lounge which costs 3,200JPY exclusive of tax/service charge per person (2,000JPY for children). Children under 6 years old can... More
0
Votes
Google Translation
koh0042
Recently, I made three reservations with Hilton, two for Hilton Tokyo and one for Hilton Tokyo Bay for June 2018. For each reservation at Hilton Tokyo, I booked a King Junior Suite Executive which was supposed to come with executive benefits. During the online reservation, I chose the option that cost additional 2000-6000 yen per night for breakfast as I wanted breakfast. I was later informed that the executive room itself comes with complimentary breakfast. My question is: what do I get for the additional 2000-6000 yen that I have paid? I felt cheated as the option seem to suggest that breakfast was not included in the executive room rate. I spoke to the online reservation team, who then referred me to the Singapore Hilton, who then referred me to the US office, who then referred me to the Tokyo Hilton staff (Ms Seshimo) who was unhelpful and impolite (cutting off every sentence that I speak and jumping to conclusion as to what I was trying to ask) at best. I think that this is a very bad way to start a holiday and a relationship with a hotel chain. Maybe a Hilton Tokyo staff can clarify all the above, please. Thank you.
12 April 2018|
Answer
Response from Jet A | Reviewed this property |
The executive rooms carries free breakfast at the executive lounge only from what I know. The options here are limited at best. There are 3 areas for breakfast in Hilton Tokyo. The most variety is in the ground floor... More
1
Vote
Room Tips
"If you can afford the upgrade go for it."
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"Get a room away from elevators"
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"As high up as possible, exec floors"
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"High floor are quietest, and have nicer “city” views"
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