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Traveller (2534)
Room & Suite (1081)
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Overview
  • Excellent56%
  • Very good33%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“marble lounge”(74 reviews)
“junior suite”(106 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Tokyo
Special Offer: Up to 20% Off
Hotel deals
Offers from Hilton Tokyo
Special Offer: Up to 20% Off
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
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Reviews (4,944)
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3,453 results
Traveller rating
2,047
1,056
241
72
37
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LanguageEnglish
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2,047
1,056
241
72
37
Show reviews that mention
All reviewsthe executive loungemarble loungejunior suiteshinjuku stationshuttle busgold memberbreakfast buffetconcierge deskcomplimentary shuttleexcellent hotelnarita airportshuttle servicean upgradebusy hotelbusiness districtthe hotel offersmount fuji
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821 - 825 of 3,453 reviews
Reviewed 7 January 2017 via mobile

Hilton Tokyo is definitely an old Hotel with a history of 50+ years. Even though its renovated, their rooms are not comparable with Hilton Osaka. Lets take an example of their Standard & Deluxe Room, the bath tub were Yellowish and smells. The first stay...More

Thank WNBNDNMM
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 19 January 2017

We are grateful that you have taken the time to post a review of your recent stay. We are glad to hear that you enjoyed one of our executive rooms with access to the lounge and views of Mt Fuji too from here. Relax in...More

Reviewed 6 January 2017

Loved this hotel, the staff and its location. What I have come to expect from Hilton hotels outside of the US. Withing walking distance of some great restaurants. Breakfast was amazing. There was a line at reception that with open desks... maybe they were short...More

Thank CultureFinder
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 19 January 2017

Thank you very much for your kind review of our hotel. We were very pleased to hear that you found the many facilities accessible in close proximity from our hotel. Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and entertainment district....More

Reviewed 5 January 2017 via mobile

Shinjuku Hilton staff was excellent. They were very helpful and accomadated our needs well. They were very courteous and friendly. Rooms were very comfortable. It's a good price when you compare the anticipation costs in Tokyo. Also there are many conveniences around to hotel, i.e.,...More

Thank banj2015
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 19 January 2017

Thank you for your kind comments about the hotel and I am glad to read that our team were able to show you their usual generous Japanese hospitality. We are delighted to hear that our team were able to assist both you during your stay...More

Reviewed 4 January 2017

We stayed for 2 nights over New Year with my family. The hotel was so crowded. Although we arrived at 7 pm, we waited for quite awhile to check into our room. Upon booking we have requested for extra bed for our teen for the...More

Thank wendywong777
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 19 January 2017

Thank you very much for staying with us at the Hilton Tokyo, and thank you very much for taking your valuable time to place comments for us. I'm very proud to hear that our team took good care of you and I can assure you...More

Reviewed 4 January 2017

The staff of the Tokyo Hilton are attentive, prompt and efficient. Although there was a line at Reception most of the time, they usually had a manager addressing those waiting to triage their requests and direct them to the proper personnel if he/she was unable...More

Thank Todd G
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 19 January 2017

Thank you providing us and other readers with such a detailed review of Hilton Tokyo. We are glad that you enjoyed your room and the location of the hotel. Our hotel is set in an excellent location in downtown Shinjuku, is conveniently located only a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$277 - US$476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Shinjuku
#2 Family Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$277 - US$476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Shinjuku
#2 Family Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2534)
Room & Suite (1081)
Dining (358)
Pool & Beach (24)
Amenities (92)
Business Centre & Event Rooms (21)
Family and Play Areas (1)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
Anthony C
22 June 2018|
Answer
Response from Tracy F | Reviewed this property |
You will need to ask the staff at the hotel desk for a late check out. As a Hilton Honors member, I am sure that will be possible. However, I cannot tell you what time would be acceptable since I do not work for the hotel. I... More
0
Votes
14 June 2018|
AnswerShow all 2 answers
Response from Hotel Services R | Property representative |
Warm greetings from the Hilton Tokyo. Thanks for reaching out to us. Please contact our concierge team and we are happy to assist you with any sightseeing tours. We are deeply sorry that we cannot put the email address and... More
0
Votes
Google Translation
Room Tips
"Didn't notice a difference between garden and city view rooms"
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"Hotel being renovated this year, check status of rooms."
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"Higher floors have great views"
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"I would pay extra for a deluxe room."
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