JR-East Hotel Mets Shibuya
3-29-17 Shibuya, Shibuya 150-0002 Tokyo Prefecture
Lowest prices for your stay
US$134
Fully refundable before 29/09/23
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About
#11 of 37 hotels in Shibuya
Location
Cleanliness
Service
Value
Narita Express/JR Saikyo Line/JR Shonan Shinjuku Line platform is directly connected to New South Gate where our hotel is located. Our hotel is directly connected to JR Shibuya station through New South Gate. JR Shibuya station East Exit-8 min. walk Tokyo Metro Hanzomon Line & Tokyu Toyoko Line-10 min. walk (14th or 16th Exit) Inogashira-Line West Exit-10 min. walk
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Wifi
Restaurant
Baggage storage
24-hour front desk
Dry cleaning
Laundry service
Breakfast available
Breakfast buffet
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Telephone
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
Japanese
Location
100Great for walkers
Grade: 100 out of 100
1112Restaurantswithin 0.5 km
81Attractionswithin 0.5 km
3-29-17 Shibuya, Shibuya 150-0002 Tokyo Prefecture
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303Reviews24Q+A24Room tips
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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this is in a fab location, right next to Shibuya station so perfect for travelling and also walking up to Shibuya crossing (5-10 min walk), but not at all noisy. Rooms were functional and clean. It was great value and I would definitely recommend it and stay again. Sachets of toiletries etc available at reception alongside tea/coffee.
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: highly recommended - great choice in a city with a lot of options
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I picked those hotel because it's at Shibuya station, nice and central with access to many train lines. The hotel is at one end of the station though, and it can take 15 mins to walk from one end to the other. Not to mention the station is confusing, you will get lost. The room itself was nice, comfy bed, little outside noise, decent bathroom and enough space to leave my suitcase out open. Overall it was a good stay, but staying in Tokyo again I would stay at a hotel close to a train station one or two stops from Shibuya.
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Date of stay: July 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: I was on level 6, very little train nose.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Currently waiting in concierge for a room change, because we requested a non-smoking room, but our room smells like an ashtray They went on to explain to us that there is 130 rooms that are non-smoking and 30 rooms that are smoking, but we have been given a smoking room. I’m one week out of hospital from a Septoplasty operation so my nose is highly sensitive The receptionist informed us that, just because we request a non-smoking room doesn’t mean that our request will be granted . They are offering to deodorise our room for two hours while we wait in the lobby , but I highly doubt with the stench that is coming out of that room it will be fixed. In fact, the whole level must be a smoking level because the hallway stinks. It’s hard to believe that in the year 2023 that the staff can be that ignorant of a request that in my view is the number one faux pas in hospitality. We are now being urged to chase up a refund with Agoda, I have been down this route with Agoda before when it comes to refunds, and sometimes the case is not solved for months. The reception is very rude, and even the interpreter they offered on the iPad, was shaking his head at their ignorance. Let’s see how this pans out ……..…
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: If you have breathing problems look elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel is right above the train. You can’t hear the train from the room though. It’s actually pretty quiet. The location is perfect. You can get to the center of all the Shibuya action within minutes. The room was small and the price was quite high but it’s Tokyo. I think that’s expected. House keeping was good. Glad to have the coffee machine in the lobby. Also the free samplers of skin products in the lobby is a nice touch.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Clean, helpful staff, complete amenities, great breakfast and stand-out location. Went straight from the airport, took the Narita Express, followed the signs in the station that actually named the hotel and rolled our luggage into the hotel. Made for a very convenient and comfortable stay. Plenty of places to eat and shop. Room is on the compact size but I think that's the standard in Japan. It is highly recommended for the price.
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Date of stay: April 2023Trip type: Travelled as a couple
Room Tip: We got the twin room which was slightly larger than the rooms with one bed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
A great location. A short walk to Shibuya crossing. You are by the railway, but it's relatively quiet compared to most rails and doesn't interrupt sleep. Clean rooms. Western bathrooms with shower curtains.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The concierge service is terrible here. They know how to speak English but they were bad at giving directions. We ended up asking directions at the train station. We also asked for assistance in making a restaurant reservation but they were not willing to help us.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
This hotel had a great location to hop on the JR East trains. We took the Narita Express train on our last day and it was a short walk from the hotel. The room on the 11th floor was quiet, and the hotel is friendly to international traveller's. Check-in is located on the third floor with remote hotel staff at counters.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
If you are taking NEX and staying in Shibuya, this hotel would be a very good option for you. Once off the train at Shibuya station, look for the sign “New South Gate” and follow its direction and you will arrive at the entrance of the hotel. Same when you are leaving for Narita airport by NEX, you can head to the NEX platform very conveniently from the “New South Gate”. Room size is average as other hotel in Tokyo. It’s clean and neat. The only issue will be the wifi connection. When I lived on 9/F, the wifi connection will be occasionally interrupted. When I lived on 14/F in my next stay, only one wifi connection will be allowed, no other devices can connect to it which is not ideal. The hotel is closed to nearby new attractions, e.g. Shibuya Stream and Shibuya Scramble Square. You can reach the busiest area of Shibuya within 10 minutes walking distance. My experience is still positive apart from the wifi connection issue, I would recommend this hotel with its location and price.…
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: There’s a super market (Name: LIFE) closed by which closes at midnight.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I experienced a minor trouble but the front clerk responded with good courtesy in such a loyal attitude that helped me feel safe and comfortable for the rest of the stay. The room was much better than other Japanese business hotel. My bed was supposed to be "a large twin bed" (by the way, of Simmons), but it was as big as a queen size bed; 140cm/55inch wise. The interior had a nice integration of wood and leafy color, which felt to me like the modern mild Japanese theme. It is a stone throw away from the JR Shin-Minami (New South) exit, and there was a supermarket on Meiji street, at around 5min walk toward Daikanyama. So many eatery places especially because they had completed the multilevel-connected "Shibuya Chaos" building complexes - Fukurasu, Stream, Hikarie and Scrumble Square. Basement of these department stores were the food sections where you can buy and eat food from the unlimitedly abundant food choices. It is not noisy at night despite the close distance from the railroads. At the first night, I thought it was the joyful chanting voices of some kind of shrine festivals. I would recommend this hotel to friends and family. It is owned and managed by one of the most iconic train company, JR-East. Much more trustworthy than the other hotels in the same price-range.…
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Date of stay: May 2022Trip type: Travelled on business
Rooms
Service
Sleep Quality
Room Tip: You can get nice sunshine on the high floors.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
US$120 - US$192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mets hotel shibuya
FORMERLY KNOWN AS
Hotel Mets Shibuya
LOCATION
JapanKantoTokyo PrefectureTokyoShibuyaShibuya / Harajuku / Ebisu / Shibuya / Aoyama / Ebisu / Meguro
NUMBER OF ROOMS
195
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Claim Your ListingJR-EAST HOTEL METS SHIBUYA - Now €107 (Was €̶1̶1̶8̶) - UPDATED 2023 Reviews & Price Comparison (Tokyo, Japan) - Tripadvisor
Frequently Asked Questions about JR-East Hotel Mets Shibuya
Which popular attractions are close to JR-East Hotel Mets Shibuya?
Nearby attractions include Hachiko (0.5 km), CÉ LA VI Tokyo (0.4 km), and Shibuya Hikarie (0.3 km).
What are some of the property amenities at JR-East Hotel Mets Shibuya?
Some of the more popular amenities offered include free wifi, breakfast buffet, and dry cleaning.
Which room amenities are available at JR-East Hotel Mets Shibuya?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at JR-East Hotel Mets Shibuya?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to JR-East Hotel Mets Shibuya?
Conveniently located restaurants include star star, Hakushu - Kobe Teppanyaki, and Gyukatsu Motomura Shibuya.
Is JR-East Hotel Mets Shibuya located near the city centre?
Yes, it is 0.5 km away from the centre of Shibuya.
Are any cleaning services offered at JR-East Hotel Mets Shibuya?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to JR-East Hotel Mets Shibuya?
Many travellers enjoy visiting Tokyo Central Railway Station (6.2 km), Sengaku-ji Temple (3.5 km), and Yasukuni Shrine (5.6 km).
Is JR-East Hotel Mets Shibuya accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.