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Hotel Sunroute Plaza Shinjuku

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Hotel Sunroute Plaza Shinjuku
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4,463 Reviews from our TripAdvisor Community

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Showing 3,471: English reviews
Singapore, Singapore
Reviewed 10 November 2014

Very convinient location!!! Hotel is clean, quiet and comfortable. They have the coach to pick u to the airport right in front which saves you a lot of trouble. They even provide pajamas!!! All short walking distance from cafe, restaurant, shopping and train station! Basically an ideal hotel for free and easy travelers like us!!! The only complaint was we...

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Helpful?
Thank Davidcat11
プラザ新宿管理者, フロント at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Sir or Madam Thank you for staying Hotel Sunroute Plaza Shinjuku. We also appreciate for your nice comment for us.We are very glad to read it. As you mentioned, our hotel is located in good place in Shinjuku. Many shopping stores, restaurants, and has good access to transportation. If you have chance to come Tokyo again, please visit us...

Melbourne, Victoria, Australia
Reviewed 10 November 2014

Hotel is 5mins walk from the main Shinjuku JR train line. Several convenient stores and food outlet within 5-10mins walk. Massive Takashimaya shopping centre only 7mins walk. Hotel has recently undergone renovations and is well presented. I had the bright single room on the 12th and 14th floor during my last 2 visits. Room is clean, quiet and good size...

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Helpful?
Thank Aaron T
プラザ新宿管理者, フロント at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Mr. or Ms Thank you for staying with us. We are very happy to hear your valuable comments. There are many department store around our hotel and best place to go shopping and sightseeing. About Wifi service, Its much faster than before ( because of construction). We hope you to stay again and enjoy Japan.

Singapore, Singapore
Reviewed 10 November 2014

I stayed in Hotel Sunroute Plaza for 5 nights and it was a lovely experience. The rooms are huge by Japan standards and very clean and comfortable. We had the Standard Queen room and it came with a large bed with more than enough room for 2. The hotel location is just a couple of minutes walk from Shinjuku station...

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Helpful?
Thank lingst
プラザ新宿管理者, フロント at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Sir or Madam Thank you for commenting about our hotel. We really appreciate your comment. We are very happy that we were able to give you satisfaction of the stay of our hotel and Tokyo. We have been improving our service day by day for our guest. We are looking forward to seeing you again. Best regards

Reviewed 10 November 2014

Whenever I visit Tokyo, the first hotel that came to my mind is Hotel Sunroute, Shinjuku. Very convenient location, walking distance to Shinjuku JR station and accessible to takashimaya, Shinjuku shopping district, and major shopping area. The hotel is also one of the airport limousine stops. Very friendly counter and housekeeping staff... Helpful and polite. Clean environment... Although rooms are...

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Helpful?
Thank nekoi17
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Mr or Ms Nekoi Thank you for visiting our hotel. Our hotel is very easy to approach many places. even though shopping area. We are very happy to hear precious comment. We hope to see you again. Thank you so much. Front Desk Takumi.Y

Neutraubling, Germany
Reviewed 9 November 2014

I can strongly recommend Sunroute Plaza Hotel for any stay in Tokio Shinjuku area. Firstly, is is perfectly located very close to Shinjuku station (easily reachable by a 5 minutes walk). Secondly staff is very friendly and helpful (reception, but also very attentive at breakfast reception). The rooms are - at least for Japanese standard - quite big. WiFi is...

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Helpful?
Thank Helmut A
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear guests, We were delighted to read your feedback following your recent stay at Hotel Sunroute Plaza Shinjuku. It was great to read that you enjoyed your stay and enjoyed the service and facilities we provided you with. About the international TV programs, accutually we provide English CNN TV channel in the room. We apologize that we failed to adequately...

Washington DC, District of Columbia
Reviewed 9 November 2014

The hotel is located near the Shinjuku train station (5-6 min walk). It's a bit of a monster size hotel (624 rooms). The room was decent size, quiet but also looks a bit worn; the beds and pillows were comfortable. The bathroom was also good size and had a good shower. WiFi was free and worked well. Two negative things...

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Helpful?
Thank adm496
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear guests, We sincerely thank you for your honest message. I am glad to hear that you had a nice time staying here, but I regret to hear that we were unable to meet your expectations. First, about the safety boxes, we are sorry but at this moment, we only provide them at front desk as you said. Also International...

Reviewed 9 November 2014

Subway just infront of hotel. Helpfull Staff. Small room but biggest among the same category. Book early enjoy bfast. Shuttle bus to airport.Food heaven. Transportation hub to any place. Will stay again if comback.

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Helpful?
Thank JackyTiong
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Mr Jacky TIong Thank you so much for staying us. Our hotel's location is very nice from the Shinjuku station(JRandSubway). We will be waiting for your booking and visit our hotel. Thank you. Front Desk Takumi .Y

Hong Kong, China
Reviewed 8 November 2014

We spent 3 nights in this hotel in November 2014. The high point is the location - it's 2 blocks south of the Shinjuku Station - which has trains that can get you to anywhere in Tokyo relatively easily. It's also not too far from other parts of Shinjuku - Kabukicho and Golden Gai - which are certainly worth a...

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Helpful?
2Thank CelloYellow T
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear guests, We sincerely thank you for your honest review. I am glad to hear that you enjoyed your stay, but I regret to hear that we were unable to meet your expectations. I apologize that the service provided to you during your stay was less than satisfactory and I whole heartedly agree that communication should have been clearer. We...

Lafayette, California, United States
Reviewed 7 November 2014 via mobile

It's the second smallest hotel room we've ever booked in 50 years of traveling, but this hotel could not be more perfectly located, just steps from the Shinjuku train station, and who cares if the room is small, anyway, because we weren't in it for much time at all except to sleep. The room was exceptionally clean, and the service...

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Helpful?
Thank El_Pelicano
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear guests, Thank you for your warmful message. As you said, Shinjuku station is accessible via public transportation in Tokyo, and our hotel is located just a few minutes walk from the South exit. If your coming Tokyo for sightseeing, our hotel would surely be an convenient place to stay. If you have chance to come Tokyo, we're looking forward...

Hong Kong, China
Reviewed 7 November 2014

Excellent service from the staff in the lobby, at least one of which will be able to speak very good if not excellent English. We pre-booked 2 taxis to Tokyo Station, and as soon as the taxis arrived, one of the staff were on hand to liaise with the taxi drivers and make sure they knew exactly which exit we...

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Helpful?
1Thank Anthony W
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear guests, Thank you for staying at our hotel. We are happy to see your message. Although taxi is not always waiting in front of our hotel, we can call for it anytime at front desk by offering additional 410 JPY to the taxi driver. About the wi-fi access, sorry for the trouble. We have installed wi-fi lines last month...

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Hotel Sunroute Plaza Shinjuku is a chic hotel located in the busy Shinjuku business district of Tokyo, Japan. Newly renovated in 2007 with sleek lines and modern accents, this Tokyo Shinjuku hotel's guestrooms are both contemporary and inviting for business and leisure travelers. Spacious and considerate, Hotel Sunroute offers guests competitive prices with special discounts and deals and the choice of a variety of guestrooms to meet each party's specifications. At the confluence of corporate skyscrapers and subway stations, this business hotel in Shinjuku is a magnet for business travelers. Travel around the Shinjuku and Tokyo area effortlessly via high-speed public transportation, which is just minutes away by foot. Shop one of the many department stores or travel outward to Mt. Fuji and the greater Tokyo area. Hotel Sunroute invites guests and visitors to lounge in the Villazza restaurant and trattoria for an expertly prepared meal from a menu featuring traditional Italian fare. Unwind at the end of the day in our Shinjuku hotel at Bar Ku Kon, in the plush lounges lit by a crackling fire, while sipping on a premium cocktail or whiskey with colleagues or friends. ... more   less 

Additional Information about Hotel Sunroute Plaza Shinjuku

Address: 2-3-1 Yoyogi, Shibuya 151-0053, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shinjuku
Price Range: €112 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Sunroute Plaza Shinjuku 3.5*
Number of rooms: 624
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Rakuten, Ctrip TA, Cheap Tickets, Agoda, JAPANiCAN and Sunroute Co., Ltd. so you can book your Hotel Sunroute Plaza Shinjuku reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunroute Plaza Shinjuku Shibuya
Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo, Japan
Hotel Style:
#2 Family Hotel in Shibuya
#2 Business Hotel in Shibuya
#3 Romantic Hotel in Shibuya
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Light rooms have much better views”
 of 5 bubbles Aussyrunner, 4 Mar 2017 | Read review
“Compare reviews from more parties/ hotel websites”
 of 5 bubbles Antz_12, 4 Mar 2017 | Read review
“The economy rooms are pretty small so if you have a few big luggage, go for a bigger room”
 of 5 bubbles HamsterBurrows, 1 Mar 2017 | Read review
“Become a Sunroute Club Card membership where you can have free late check out 1PM and express check in.”
 of 5 bubbles jessicaabrahams, 27 Feb 2017 | Read review
“I think to pay more so as to get a bigger size room. The standard room we got is too small.”
 of 5 bubbles ongaiai, 26 Feb 2017 | Read review
5 of 5