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Conrad Tokyo

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2,604 Reviews from our TripAdvisor Community

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Showing 1,582: English reviews
Taipei
Reviewed 2 December 2014

Stayed here for 7 night, booked with AMEX's FHR program which guaranteed a room upgrade, alas the bay view. It's amazing both in the morning and at night time. Breakfast is also quite nice with a wide selection of all you can eats, and it also comes with a entree order of a variety of eggs. One thing that bothers...

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Helpful?
1Thank Hsu Y
Hotel R, Conrad Tokyo at Conrad Tokyo, responded to this review

Thank you for your great feedback. We are so happy to hear that you had an enjoyable stay with us. Great to hear that you liked our large guest room and the magnificent view over Tokyo Bay. We look forward to welcoming you back in the near future!

Conroe, Texas
Reviewed 1 December 2014

This Hotel redefines the definition great customer service. I thought I knew what great customer service is until I stayed at this hotel. The staff goes out of their way to make sure your stay is perfect. The executive lounge was one of the best that I have been in. The staff there was very friendly in helping us find...

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Helpful?
1Thank Kris B
Hotel R, Conrad Tokyo at Conrad Tokyo, responded to this review

What great feedback we have received here – thank you! We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo. Great to hear that you liked our spacious guest room and the stunning view over Tokyo Bay from your room. Your comments concerning our staff are also gratifying, and I have passed on...

Beijing, China
Reviewed 29 November 2014

Everything is perfect. Staff are so nice and greeted us with warmth and sincerety. Room quite spacious and decorated modern and graceful. We also had lunch at the China Blue restaraunt and the food is perfection. The bar is also nice with the great view of the Tokyo bay area, should be a great place to watch the fireworks in...

Review collected in partnership with Conrad Hotels & Resorts
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Helpful?
1Thank Linda S
Hotel R, Conrad Tokyo at Conrad Tokyo, responded to this review

What great feedback we have received here – thank you! We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo. Great to hear that you liked our spacious guest room and the stunning view over Tokyo Bay from your room. Your comments concerning our staff are also gratifying, and I have passed on...

London, United Kingdom
Reviewed 28 November 2014

Stayed for one night in November 2014 for around £200 GBP (booked through Hotwire Secret Hotel rate). Our stay was comfortable and the rooms were of a high standard with a great view of the bay. The pool and fitness area were also good. But overall I felt a bit underwhelmed. I was expecting a little more refined service from...

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Helpful?
2Thank John D
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review

Thank you for having chosen our hotel for your recent stay in Tokyo and we appreciate that you have taken the time for your review on TripAdvisor. I have shared your experience and feedback with our respective teams here and please accept our sincere apologies for not meeting your expectations on this occasion. We will review the points you kindly...

Reviewed 28 November 2014 via mobile

Having stayed here previously a few years ago I already had high expectations but these were easily exceeded. The rooms are comfortable and spacious. There is free wifi, free spa/gym/pool access and free water by your bed every night. But it is the staff who make it so great here, I can't say enough about how nice and engaging they...

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1Thank ivantm
Hotel R, Conrad Tokyo at Conrad Tokyo, responded to this review

What great feedback we have received from you! The team and I are delighted to hear that you had such an enjoyable stay here at the Conrad Tokyo. Great to hear that you thoroughly enjoyed your stay inclusive of your experience in our room, Mizuki Spa & Fitness and swimming pool. Our hotel won a TripAdvisor Travelers' Choice® award 2014...

London
Reviewed 26 November 2014

Fantastic views, with afantastic room, and fantastic staff, and a fantastic breakfast, and fantastic facilities, and a fantastic location. What more could you want? Which is better, the Conrad Tokyo or the Mandarin Oriental Tokyo? We stayed at both this month and it is too close to call. They have quite a different feel, but both are superb and both...

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1Thank Stephen366
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review

What great feedback we have received here – thank you! We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo. Great to hear that you liked our large guest room and the magnificent view over Tokyo Bay. I'm very proud to hear that our team took good care of you and I can...

London, United Kingdom
Reviewed 21 November 2014

This has been the best hotel experience in my life. The location of the hotel is perfect and above a subway station and very convenient to everything, in particular to walk to the Tokyo Tsukiji fish market and Ginza. The views from the hotel are just gorgeous and the pool is amazing as well. The facilities were incredible and everything...

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1Thank psaffi
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review

Thank you for the fabulous comment. It is our greatest pleasure to know that you have enjoyed your stay. We all appreciate your kind comments about our staff and our convenient location. This will be shared amongst all the management and the staff. Thank you for your great comments and we look forward to welcoming you back soon!

London, United Kingdom
Reviewed 21 November 2014

This has been the best hotel experience in my life. The staff was very polite and cater to all of our requests in the best possible manner. I would like to mention specially the manager of the Cerise restaurant, Mr. D'Oliva, who was at breakfast during our stay. The location of the hotel is perfect and above a subway station...

Review collected in partnership with Conrad Hotels & Resorts
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1Thank Pedro S
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review

Thank you very much and we are happy that you had an enjoyable stay with us. We all appreciate your kind comments about our staff and our convenient location. This will be shared amongst all the management and the staff. Yes, we are located right above the subway station called Shiodome on Oedo Line and within walking distance to the...

Cypress, Texas
Reviewed 20 November 2014

The Conrad Tokyo is a top notch, excellent hotel by any definition. It's place in the Hilton Honors award night redemption tier structure (the highest tier) is an accurate reflection of the quality of this hotel, the quality of the staff and their service, and the hotel's location in the Shiodome / Shimbashi area of Tokyo. We enjoyed our second...

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4Thank jbtexas
Hotel R, Conrad Tokyo at Conrad Tokyo, responded to this review

What great feedback we have received here – thank you! We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo. We would like to also thank you for all of your nice comments about our hotel and also the valuable information for the other customers. We value our customer’s opinions about us to...

Germany
Reviewed 19 November 2014

Conrad Tokyo gets full points on all topics important to me. It is directly connected with affordable bus shuttles to both Tokyo major airports Haneda and Narita. My room was well equipped, quiet on the inside AND outside, bed was comfortably hard, water supply was generous, they had a decent working desk place. The hotel is well situated and close...

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2Thank emmdabbelju
Hotel R, Conrad Tokyo at Conrad Tokyo, responded to this review

What great feedback we have received here – thank you! We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo. Yes, we are located right above the subway station called Shiodome on Oedo Line and also within walking distance to the famous Ginza shopping area. Glad that you appreciated our location! Glad to...

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Staying in Odaiba / Shiodome / Shinbashi

Neighbourhood Profile
Odaiba / Shiodome / Shinbashi
Odaiba is an entertainment hotspot with a giant ferris wheel, concert halls, amusement arcades and lots of shopping. It also boasts Oedo-onsen-monogatari, a hotspring that recreates old Edo-era ambiance and is very popular with foreign visitors. Shiodome has ultra-modern office buildings where you can often find restaurants with a great high-rise view of Tokyo. The neighboring area of Shinbashi is a district of much older commercial buildings and it's a great place to join 'salary men' enjoying a drink and snacks at street stalls under the railway bridges after work.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Collage
Collage
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. The Conrad Tokyo hotel is conveniently located just 5 minutes from the famous Ginza Shopping Street. ... more   less 

Additional Information about Conrad Tokyo

Address: 1-9-1 Higashi-Shimbashi, Minato 105-7337, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Price Range: €334 - €758 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Tokyo 5*
Number of rooms: 289
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton EMEA, Travelocity, JAPANiCAN, Ctrip TA, Priceline, Rakuten and Jetsetter so you can book your Conrad Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Conrad Tokyo Hotel Minato
Conrad Hotel Tokyo
Conrad Hotel Minato
Minato Conrad
Conrad Tokyo Japan
Hotel Style:
#1 Spa Hotel in Minato
#1 Luxury Hotel in Minato
#1 Romantic Hotel in Minato
#1 Family Hotel in Minato
#1 Business Hotel in Minato
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Tokyo staff and other travellers.
30 questions
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Questions? Get answers from Conrad Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for views of Tokyo bay”
 of 5 bubbles 255alekv, 11 Jan 2017 | Read review
“All rooms and views are very nice”
 of 5 bubbles eurolondoner, 11 Jan 2017 | Read review
“pick bay view rooms if you want to see the tokyo sunrise”
 of 5 bubbles kevinlL1240MG, 3 Jan 2017 | Read review
“Ask for bay view. You cannot unsee the beauty of Tokyo and it is memorable.”
 of 5 bubbles JasperH844, 1 Jan 2017 | Read review
“Request City View”
  • Nighttime viewing
  • City view at night
 of 5 bubbles 186christinat, 1 Jan 2017 | Read review
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