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Traveller (151)
Room & Suite (28)
Dining (11)
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Overview
  • Excellent70%
  • Very good24%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“military hotel”(17 reviews)
“waiting list”(7 reviews)
“japanese suite”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
All hotel details
Contact Info
Name/address in local language
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Reviews (324)
There are newer reviews for New Sanno Hotel
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303 results
Traveller rating
214
70
7
5
7
Traveller type
Time of year
LanguageEnglish
214
70
7
5
7
Show reviews that mention
All reviewsmilitary hotelwaiting listjapanese suitefrench embassyretired militaryjapanese restauranttravel deskindoor poolpost officefitness centera great place to staydowntown tokyominute walkconcierge desklaundry servicefive star hotelper night
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11 - 15 of 303 reviews
Reviewed 10 October 2017

I absolutely love the New Sanno. I've been coming here for the past 4 years and they never disappoint. The staff is courteous and the facility is clean. This time I spent my birthday weekend there for R&B night. It was wonderful to relax with...More

1  Thank plhill
Reviewed 23 September 2017

If you have military eligibility; why would you stay anywhere else in Tokyo. Great staff, affordable rates, convenient to metro, and comfortable rooms. Reserved a twin suite which provided lots of room to spread out. Self-laundry on site is a plus for 9 day vacation....More

1  Thank N0madSc0t
Reviewed 12 August 2017

We absolutely love staying at the New Sanno. We've been in Japan for 10 years now and we make it a point to stay at the New Sanno every single time we go downtown. It is about the quality, 5-Star Experience, you get every time.

Thank MakoaVC
Reviewed 26 July 2017

If you are a military member traveling in Tokyo, there's just no better place to stay than the New Sanno Hotel. The staff is exceptionally helpful! They will do everything to accommodate you, including holding your bags until check-in time while you explore Tokyo. They...More

2  Thank Arvilla F
Reviewed 5 July 2017 via mobile

The New Sonno Hotel is a wonderful place to stay in Tokyo. All the amenities without the extra expenses. The customer service was excellent. The staff treated us like a valued guest. When we return, will definitely stay here again.

Thank Cedric D
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$35 - US$122 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$35 - US$122 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (151)
Room & Suite (28)
Dining (11)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Nearby
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were
famous for their nightlife, high-class restaurants,
bars and clubs. More recently, with the opening of
Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the
area has declared itself as the most fashionable spot
to be seen. The area also hosts the National Art
Center and the Mori Art Museum and lots of trendy art
galleries.
...More
Questions & Answers
Ask a question
deeann315
20 April 2018|
Answer
Response from REPOULINJR | Reviewed this property |
Yes you are eligible. Make reservations well in advance.
0
Votes
upwind2uyahoocom
23 October 2017|
AnswerShow all 5 answers
Response from Arvilla F | Reviewed this property |
I would just call the New Sanno and ask. I would think, though, since they are often booked up 3-4 months in advance for just regular seasonal travelers, that it would probably be wise to book at least 12-18 months in... More
0
Votes
Room Tips
"Lower floors will have better water pressure"
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"Make advanced reservations (up to 3 months if possible)"
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"Must book advance for weekend and holiday season stay."
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"If military or retired...and going with friends...go with the family room...there are two!!!"
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