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Sheraton Miyako Hotel Tokyo

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Sheraton Miyako Hotel Tokyo
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1,512 Reviews from our TripAdvisor Community

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Showing 758: English reviews
Bavaria, Germany
Reviewed 1 March 2014

Really friendly hotel - great for families. Nice quiet room overlooking beautiful Japanese courtyard. Lovely bar, really nice atmosphere at night. We didn't eat here, choosing to explore outside of the hotel for our meals instead. Good location, hotel has a shuttle or it's a five minute walk to the subway! Recommended.

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1Thank EmmaRSR
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very happy to hear about your positive comment to our hotel. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. This shuttle departs every 15 minute and...

Bangkok
Reviewed 18 February 2014

Stayed here for 3 nights in October 2013. Room was in excellent condition and had a very good view of the city. Staff were extremely friendly and helpful and the concierge offered many good suggestions. The complimentary shuttle bus was always on time and made getting around the city (via public transport) as easy as possible. Only drawback is location...

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1Thank ads209
Tokyo_Santa, マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your feedback and for taking the time to post your comments. We are pleased to hear about your positive experience at our hotel. I am sure to pass along your kind remarks to my team. Our hotel is located in one of Tokyo’s rich residential area so it is true that it is 7-8 minutes’...

tonbridge
Reviewed 16 February 2014

Rooms are fine . Comfortable beds . Bathroom a bit small and functional. Coffee and tea making facility but no black tea. Take some from breakfast if you need your fix. Apparently 1 of our party said the pool was good the rest of us were sleeping! Very convenient location near the train station. Beautiful garden lit up at night...

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1Thank janet-tonbridge
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. The live Jazz performance in our lobby lounge is very popular among our guests. Also we hold Sheraton Social Hour in our bar from everyday from 17:00pm to 20:00 pm. You can enjoy Starwood’s Specialty Select...

oregon
Reviewed 12 February 2014

We stayed in this hotel for 5 days. Room is pretty standard Sheraton room. Very friendly staff with good English. We found the location convenient, 5-min walk to Shirokanedai subway station, or a free shuttle to Meguro station (you can ask driver to drop you off at Shirokanedai on the way to Meguro) From there it's about 10-15 min to...

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Thank innaroman
Tokyo_Santa, お客様担当マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from hotel to Meguro railway & subway station. This shuttle departs every 15 minute and it...

New York City, New York
Reviewed 8 February 2014

I stayed in Tokyo for 5 days in this hotel last month. It was clean. Rooms were spacious. The location was a 5 min walk from the nearest subway station (Shirokanedai) and they also had a free shuttle bus from the hotel to the closest hub station (Meguro). Overall a good experience. They also had a good gym, sauna, etc....

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1Thank Sam_andersen
Tokyo_Santa, お客様担当マネージャー at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I am very pleased with your positive comment to my staffs. I am sure to pass along your kind remarks to my team. We operate free shuttle service to JR Meguro station leaving about every 15 minutes. The live Jazz performance in our lobby lounge is very popular...

Dubuque, Iowa
Reviewed 27 January 2014

While I have always loved the Sheraton Miyako ,It really needs a makeover . The rooms are becoming a bit worn and not up to date . There is no Club Lounge . I'm not sure why this is ,but it really sets it apart from other Sheratons . I recently stayed in the new Sheraton in Hiroshima , Wow...

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3Thank John L
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I grant you that some guest rooms need refurbishment. We finished renovation of guestrooms on the 4th,5th and 6th floor and we just started to renovate all the guestrooms on the third floor. In addition, we...

Paradise, California
Reviewed 27 January 2014

We recently stayed at the Sheraton Miyako Tokyo Hotel and was very happy we did. I would definitely consider returning to the hotel and recommend to others Pro: - Very spacious room for Tokyo standard - The closest metro station is only 4 min walk - Very convenient shuttle bus to Meguro and Shinagawa station - Very helpful and friendly...

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2Thank Bambooscent
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I am very pleased with your positive comment to my staffs.. I am sure to pass along your kind remarks to my team. Our hotel is located in one of Tokyo’s rich residential area so it...

London, United Kingdom
Reviewed 22 January 2014

I have been using this hotel for the last 10 years now. The service is 1st class and the restaurants and a bar they have are also great. It is getting slightly dates since the hotel is now over about 35 years old. All the rooms I have used does indicate the oldness. Rooms are always clean and good sizes....

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2Thank C T
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. As you say, our hotel is 35 years old and we have just started to renovate guests rooms on the third floor. We gradually continue to refurbish our facilities. We are sorry the lighting in the...

Vancouver, Canada
Reviewed 18 January 2014

My wife and I stayed here for several days. The hotel looks very upscale from the inside and definitely met or exceeded my expectations you have of a Sheraton. The room that my wife and I got using SPG points was an upgraded one and considering the size of real estate in Tokyo very spacious. Interior, furniture and TV was...

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2Thank Roland604
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As for your commentary regarding charge of gym, our health club is mainly open to local memberships. Please understand that this facilities is not...

Kuala Lumpur, Malaysia
Reviewed 16 January 2014

Yes, the surroundings of the hotel is quiet, but with the shuttle bus to the Meguro station, it won't seem that bad. If you're coming by train, the shuttle bus to the hotel is right outside the soup store where the confectionaries/pastry are sold. Stayed with wife and child, it's stroller friendly but true to past reviews, I did not...

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3Thank Teh_Ais
Tokyo_Santa, Manager at Sheraton Miyako Hotel Tokyo, responded to this review

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. Our hotel is located in one of Tokyo’s rich residential area so it is true that it is 7-8 minutes’ walk from the hotel to the nearest 24 hours-open convenience store. We operate free shuttle service...

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Staying in Shinagawa / Gotanda

Neighbourhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Lounge Bamboo
Lounge Bamboo
Cuisines: Bar, Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Miyako Hotel Tokyo

Address: 1-1-50 Shirokanedai, Minato 108-8640, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Shinagawa / Gotanda
Price Range: €151 - €337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Miyako Hotel Tokyo 4*
Number of rooms: 494
Reservation Options:
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Also Known As:
Sheraton Tokyo
Sheraton Minato
Minato Sheraton
Sheraton Miyako Hotel Tokyo Japan
Hotel Style:
#16 Family Hotel in Minato
#16 Luxury Hotel in Minato
#19 Romantic Hotel in Minato
#27 Business Hotel in Minato
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Miyako Hotel Tokyo staff and other travellers.
24 questions
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Questions? Get answers from Sheraton Miyako Hotel Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a recently refurbished room”
AJE62, 20 Apr 2017 | Read review
“Please choose the strategic view like garden view or open view.”
oetami, 16 Apr 2017 | Read review
“Walk around the neighborhood--lots of little shrines and nice residential streets.”
stevensE8641XY, 15 Apr 2017 | Read review
“Ask for a quiet room. Higher up.”
lmhooper, 9 Apr 2017 | Read review
“Don't stay here--simply.”
  • doesn't need explanation!
  • mold and water damage in the bathroom 'artwork'
  • on top of the TV armoire
  • old, old, old
  • the fan in shower
MrsBalboa, 29 Mar 2017 | Read review
5 of 5