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The Strings by InterContinental Tokyo

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The Strings by InterContinental Tokyo
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1,066 Reviews from our TripAdvisor Community

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There are newer reviews for The Strings by InterContinental Tokyo
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Showing 611: English reviews
New York City, New York
Reviewed 4 weeks ago

Although not clearly marked this hotel is steps from Shinagawa Station, from where you can take Shinkansen to other cities as well as local metro within Tokyo. Take the Konan exit and turn right as you exit Shingawa station. You'll see two tall buildings, lobby is on the 26th floor of East One Tower. I was able to check in...

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Helpful?
1Thank Travel20144
ICStrings, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Travel20144 Thank you for choosing The Strings by InterContinental Tokyo during your recent trip. We appreciate you taking the time to share your feedback with us as it is only through feedback from guests like yourself that we are able to ensure our facilities and service are of the highest quality. The Strings by InterContinental Tokyo Team

Weert, The Netherlands
Reviewed 4 weeks ago

A very luxury hotel close to the railway station and offices to visit. Staff is very friendly and helpful. My room was clean, with everything I needed but a little smaller than expected. Breakfast is good, except the day when I checked out. They offered me a "express breakfast"; which was a kind of a goody bag with coffee and...

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Helpful?
Thank dennisheesakkers
ICStrings, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear dennisheesakker Thank you so much for your review of our hotel and for taking the time to write this review on Trip Advisor as we greatly appreciate every feedback made by our guests. We are pleased that you have enjoyed your stay with us and that you are satisfied with the services provided to your good self throughout your...

Houston, Texas
Reviewed 18 February 2017

We stayed in Room 3010. It has a perfect view of much of the city and also Mt Fuji. We walked into the room and were speechless at the view. It's beautiful! Could not get enough of just staring out of the windows. The staff are amazing as well. They are well trained and miss nothing. Need a taxi? They...

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Helpful?
Thank Laurie L
ICStrings, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Laurie Thank you for taking the time to share your experience of your stay with us at The Strings by InterContinental Tokyo. Thank you for your delightful comments regarding our well appointed accommodations and our restaurant The Dining Room. We hope we may the opportunity to host you again in the near future. The Strings by InterContinental Tokyo Team

London
Reviewed 17 February 2017 via mobile

This hotel is located at the upper part of East One Tower and is not signposted very well. It's so poorly signposted that you would not notice it. The reception is on the 26th floor with rooms going to the 32nd floor. The rooms are clean and tidy but the hotel don't offer early checkin. Tea and coffee is provided...

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Helpful?
1Thank Terraprime
ICStrings, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Terraprime Thank you so much for your sharing your experience of our hotel. We are delighted that you had a great stay and enjoyed the service you received from our colleagues and the well-appointed facilities. Your comments are greatly appreciated and will be shared with our team accordingly. It was certainly a pleasure to have had you as our...

Canberra, Australia
Reviewed 17 February 2017 via mobile

Last few days in Japan so this was a great place to stay before heading home. Gorgeous view from the room, lovely foyer reception area. The place was mostly business folks enjoying the experience on someones else's dollar no doubt. So it is worth noting one thing, we decided to have drink before heading out for a meal. We ordered...

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Helpful?
Thank Carol C C
ICStrings, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Carol C C Thank you so much for your review of our hotel. We are delighted that you had a great stay and enjoyed the service you received from our colleagues as well as the hotel facilities. Your comments are greatly appreciated and will be shared with our team. It was certainly a pleasure to have had you as...

Hong Kong, China
Reviewed 16 February 2017

During my visit to Tokyo this January , I stayed at the very classy and modern Strings by Intercontinental Tokyo which was of heartwarming hospitality. The hotel room as a whole was of a very clean design with sophisticated details. I love how the colour tone was very calm and pleasant. I definitely look forward to visiting again modern and polished...

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Helpful?
Thank ctunglee
ICStrings, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear ctunglee Thank you so much for your review of our hotel and for taking the time to write this review on Trip Advisor as we greatly appreciate every feedback made by our guests. We are pleased that you have enjoyed your stay with us and that you are satisfied with the services provided to your good self throughout your...

Hong Kong, China
Reviewed 16 February 2017

We stayed in The Strings twice in the past month. The rooms are very comfy, while sizable by Tokyo standard, they are the smallest I have seen in the Intercontinental Group. The staff are super helpful and friendly. Location wise, the hotel is around 5-6 mins walk from the train station, hence if you are travelling with young kids from...

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Helpful?
Thank Karenchankc
ICStrings, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Karenchankc Thank you so much for your review of our hotel. We are delighted to hear that you enjoyed your stay and we appreciate you taking the time to share your experience with others. It was truly a pleasure to have you as our guest and we hope you visit us again. The Strings by InterContinental Tokyo Team

Washington, District of Columbia, United States
Reviewed 16 February 2017 via mobile

This is a really nice hotel with friendly and helpful staff. The lobby area/restaurant is in the middle of the hotel on the 26th floor; a dramatic but serene, open courtyard. The room was spacious enough with a great view of the city from a large window. Really beautiful at night. The bed was very comfortable and the bathroom &...

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Helpful?
Thank Gregory N
ICStrings, Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Gregory N Thank you so much for your review of our hotel and for taking the time to write this review on Trip Advisor as we greatly appreciate every feedback made by our guests. We are pleased that you have enjoyed your stay with us and that you are satisfied with the services provided to your good self throughout...

Reviewed 11 February 2017

Room size is generally bigger than average hotel in Japan. Staff are excellent! they were very helpful in knowing my needs and helped me to make reservations for restaurants. It's within walking distance to shinagawa station, and it connects yamanote line as well as other parts of tokyo. i will recommend this hotel to you all !

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Helpful?
Thank Daisy H
ICStrings, Guest Relations Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Daisy H, Thank you so much for your review of our hotel. We are delighted that you had a great stay and enjoyed the service you received from our colleagues as well as the hotel facilities. Your comments are greatly appreciated and will be shared with our team. It was certainly a pleasure to have had you as our...

Reviewed 3 February 2017 via mobile

Good hotel with above average room size for Tokyo (but still small) .. they market this as the intercontinental at Henada airport which it is not - yes it's above the rail station to Henada but still is 30 mins plus they don't offer a free airport shuttle which other hotels do ...

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1Thank Michael H
ICStrings, Guest Relations Manager at The Strings by InterContinental Tokyo, responded to this review

Dear Mr. Michael H, Thank you very much for your candid review. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we...

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Staying in Shinagawa / Gotanda

Neighbourhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Strings by InterContinental Tokyo is an island of calm amid the swirl of a fast-paced business district. Tokyo Conference Center, Shinagawa, is right here, and a sheltered walkway leads to nearby Shinagawa Station. The Sengakuji Temple, Shinagawa Aquarium, the Tsukiji fish market and the shops in Shibuya offer glimpses of local lifestyles and culture. ... more   less 

Additional Information about The Strings by InterContinental Tokyo

Address: 2-16-1 Konan | 26-32F Shinagawa East One Tower, Minato 108-8282, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Shinagawa / Gotanda
Price Range: €221 - €577 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Strings by InterContinental Tokyo 4.5*
Number of rooms: 206
Reservation Options:
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Also Known As:
The Strings By Intercontinental Tokyo Hotel Minato
Intercontinental Hotel Minato
The Strings By InterContinental Tokyo Japan
Hotel Style:
#7 Luxury Hotel in Minato
#7 Romantic Hotel in Minato
#8 Business Hotel in Minato
#11 Family Hotel in Minato
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Questions & Answers

Here's what travellers have asked, with answers from The Strings by InterContinental Tokyo staff and other travellers.
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Questions? Get answers from The Strings by InterContinental Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing a general north or east direction have better views”
  • View towards the north
  • Turndown service
  • View towards the west
  • Bathtub and shower
 of 5 bubbles 239glennt, 13 Mar 2017 | Read review
“Top floor has a great view!”
  • Deluxe room, top floor
  • Deluxe room, top floor
 of 5 bubbles thirstygrunt, 20 Feb 2017 | Read review
“Ask for a room with a view on Mount Fiji. Fantastic!”
 of 5 bubbles dennisheesakkers, 20 Feb 2017 | Read review
“Choose room 3010”
 of 5 bubbles LaurieL897, 17 Feb 2017 | Read review
“The view was amazingggggggg!!”
 of 5 bubbles ctunglee, 15 Feb 2017 | Read review
5 of 5