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1-4-1 Mita Ebisu Garden Place, Meguro 153-8580 Tokyo Prefecture
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Traveller (1828)
Room & Suite (816)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 17/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Tokyo
Updated 17/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 14 in Meguro
Location
Cleanliness
Service
Value
Travellers' Choice
The Westin Tokyo welcomes you to the center of the most metropolitan city in Japan. Just minutes away from JR Ebisu Station, corporate offices, shopping and entertainment centers, The Westin Tokyo holds one of the best locations in the city, making it a simple decision when considering where to stay in Tokyo. Classic European décor adorns each room, accompanied by the signature Heavenly® Bed to ensure you leave feeling better than when you arrived.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Car hire
Business Centre with Internet Access
Conference facilities
Valet parking
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Special diet menus
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Massage
Steam room
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shops
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English, Chinese, Japanese
Hotel links
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2258Reviews41Q+A100Room tips
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Popular mentions
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Most Recent
RRJ5 wrote a review Mar 2022
Tokyo, Japan220 contributions47 helpful votes
Third time stayed at this hotel. Again, many may say the location is not popular as other area, but actually the opposite that could give other charming area in Tokyo. Can easily find fine restaurants in the surroundings (Italian, French, Japanese, etc). This time tried their Club Lounge Access Room and was great. Check-in time continued with Afternoon Tea selections at the Club Floor. Breakfast also served at Victor’s on the 22nd floor, beautiful and wide view of the city, and the a la minute menus were delicious. Worth the price for the benefits. Will stay again for sure in the next couple weeks.
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Date of stay: March 2022Trip type: Travelled
Room Tip: Club Floor Benefits are great
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AbeKumao wrote a review Jan 2022
Tokyo35 contributions33 helpful votes
Probably because of the economic deterioration by the Covid-19, the largest famous department store has closed. Most of the restaurants near the department store have also closed. Fine restaurants remains such as the Prime rib Lawry's, and the French restaurant Joël Robuchon. This place is more than 10 minutes walk from Ebisu station. The hotel at the end of the Garden Place is Westin Tokyo, so hotel guests are very comfortable to relax in the hotel, but I think it is quite inconvenient to go out to the city for dining or sightseeing.
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Date of stay: January 2022
1 Helpful vote
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tomshen wrote a review Dec 2021
12 contributions1 helpful vote
+1
On Christmas Eve, I stayed at Ebisu Westin again, and I could feel the rich festive atmosphere as soon as I entered the lobby. This time tomoko helped me to do the check-in procedure, all the procedures were finished in less than 3 minutes, and very kindly took me to the room and introduced the room facilities in detail. Because it is the epidemic period, specially arranged to send the happyhour meal snacks alcohol to the room, looking out the window beautiful scenery, tasting the hotel carefully prepared meals, unknowingly drank a lot of wine. Two days stay, again let me feel the westin hotel as a Marriott brand top hotel hardware standards and service level, if again to Tokyo business, I believe will continue to stay. I believe I will stay again if I come to Tokyo.
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Date of stay: December 2021
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Trip type: Travelled
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Rob M wrote a review Nov 2021
Tokyo, Japan224 contributions164 helpful votes
The Westin is a nice classic style hotel. It has everything to provide a pleasant experience to its guests. However, the success of service starts with the effort and control exerted by the GM and his management team. In Westin that is non existent. There is no coordination between the different management clearly caused by lack of oversight by the GM. The best man is the chief doorman. Perfect. It goes down from there. There is no respect for long term guests and there is an overly clear preference for Japanese guests. For us, foreigners there is only the crumbs of the table, the leftovers. Of course you will get the up-face microwaved smiles and set phrases. But your requests , concerns, complaints only will classify you as a nuisance. If your expectations are not high, by all means, stay at Westin. Its location is perfect, the hardware excellent. Just do not expect that you are anything more than a revenue delivering entity
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Date of stay: November 2021
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2 Helpful votes
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Response from Westin Tokyo, Guest Services / Front Office at The Westin Tokyo
Responded 14 Nov 2021
Dear Rob M, Thank you for staying with us and also sharing your comments here. The team and I are disappointed in your feedback, as we always do our best to exceed all our guest expectations. I am sorry that we appear to have fallen short with you and your partner, including the other feedback shared online for Ryutenmon and our Cigar Club. It is generally not representative of the positive comments we receive, so we hope to be able to restore confidence in the future, should the situation arise. Sincerely, Charles Jack General Manager
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GThief wrote a review Jun 2021
11 contributions1 helpful vote
-Room with two doubles was as pictured. -The A/C took some time to cool the room down. -Complimentary water provided. -The bed is on the firm side. -My least least favorite part of the stay was the buffet; the quality of the food did not equal the price. -My fovorite part of the stay was the staff. Friendly, helpful and accommodating. -I recommend to stay here and I would stay again.
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Date of stay: May 2021Trip type: Travelled
Room Tip: Short walk from Ebisu station by using airport style walkways
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Guide598543 wrote a review Dec 2020
1 contribution
The Westin Tokyo is very nice hotel but travelers beware that staff do not enforce mask wearing and there were numerous guests in the lobby and in shared spaces without masks and even several who were sneezing and coughing. When alerted of the situation the staff refused to deal with the situation. Better to wait until the end of the pandemic to stay here.
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Date of stay: December 2020
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Response from Charles Jack, General Manager at The Westin Tokyo
Responded 3 Feb 2021
Dear Guide598543, I appreciate your feedback, and I am disappointed to see your feedback. We pride ourselves on the highest protocols with COVID-19 safety, along with our commitment to cleanliness during this difficult time. We do enforce mask wearing, and approach all guests who are not, requesting them to respect others, if the very occasional situation may arise. We also have thermal temperature monitoring for all guests entering the premises, and continue to monitoring guest wellness. I am a little surprised to learn issue, but thank you for making us aware with your post. We've shared your concern with all. Sincerely, Charles Jack General Manager
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skippy o wrote a review Sep 2020
Portland, Oregon17 contributions61 helpful votes
My family stayed at Westin-Tokyo hotel for the past 8 months during these unprecedented times. Absolutely blown away by the quality of our extended stay. Every interaction within the hotel was wonderful and entire staff was a treasure. Not only was the hospitality of the staff unparalleled, but the environment and cuisine were both exceptional respectively. The moment I walked in the Westin, I felt I was in another world! A combination of style, colors, luxury, and welcoming staff! The presentation of the hotel was flawless. Location is perfect, with easy access to the subway and in walking distance of lots of key sights. Last but least, I would like to express my sincere gratitude to the entire Westin team for their hospitality and going above and beyond with everything they have done during our stay. Under the leadership of Charles Jack who is an amazing professional seasoned in many hotels around the world, Takahashi-san (Director of Rooms) and her entire staff at front desk, concierge, service express and room service, Ishiguro-san (Director- F&B) and his entire restaurant staff, Kim-san and her entire team at the executive lounge. We had such a warm, friendly, attentive service from everyone we encountered. Unfortunately, tripadvisor doesn’t allow sufficient space, I would have written every single person’s name on this post. I have no words to describe how much I’ve enjoyed my stay. Westin provides tranquility within the energetic city. Great food, amenities and rooms with world class staff -- can't recommend highly enough for business or pleasure.
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Date of stay: September 2020
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Service
Sleep Quality
Room Tip: Try every restaurant at the hotel. Especially pastries are quite popular among locals.
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4 Helpful votes
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Response from Charles Jack, General Manager at The Westin Tokyo
Responded 27 Sep 2020
Dear skippy o, I am truly delighted to read your post, and thank you very much for the kind feedback from your extended stay here at The Westin Tokyo. Thank you too for selecting to stay here with us initially, as it is our absolute pleasure to have you inhouse over this time; a time we have seen the world so heavily impacted by the global pandemic. I sincerely appreciate your loyalty and commitment to the team and myself over the last 8 months that you have been with us. It’s great to read the special mention of individual members you have shared here; all of whom I am delighted to work with everyday, to welcome and take care of guests such as yourselves. I know you can mentioned many more too! We are very fortunate to have such a great Hotel located in our 'urban oasis', along with the amenities and facilities on offer. I am certain over your time, you’ve experienced some wonderful elements of the local Ebisu area too. Without doubt, we look forward to welcoming you again sooner rather than later, when we can freely travel again. We'll be ready. Thank you for recommending us to others for both business and leisure, as it will be our pleasure to welcome those guests who take you up on the recommendation. Sincerely, Charles Jack General Manager
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RoamingJustin wrote a review Sep 2020
Washington, DC30 contributions14 helpful votes
+1
Spent many a night here on work travels. For the uninitiated, the Ebisu district is well-located, and with no shortage of things to see and do. This hotel is just on the edge of the much busier commercial district, but still connected to a large underground restaurant gallery that connects directly to the train station. The hotel is well-equipped. Restaurants serve a mix of Japanese and western fare. The gin bar (they serve other things, of course!) at the top is NOT TO BE MISSED. The views of the massive expanse of Tokyo, plus live music, and the largest gin selection I've ever seen. Such a fantastic place. I'd happily stay here anytime I find myself in Tokyo!
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Date of stay: October 2019
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Service
Sleep Quality
Trip type: Travelled
Room Tip: Although the rooms are well-insulated, there can be some train noise from lower rooms facing the...
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1 Helpful vote
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Response from Charles Jack, General Manager at The Westin Tokyo
Responded 27 Sep 2020
Dear RoamingJustin, Thank you very much for sharing the details and experiences of your stay - both the Hotel and surrounds. We are very fortunate to have so much on offer, and I am delighted you enjoy your stay with us, and happy always to return. It's great to read, and we really appreciated the feedback. We do look forward to seeing you soon, as soon as travel allows. Thank you! Sincerely, Charles Jack General Manager
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HuntSAH wrote a review Jul 2020
Anderson, South Carolina216 contributions69 helpful votes
+1
We had a great time in February visiting Tokyo. The hotel was great! The staff were very friendly. My favorite thing was breakfast every morning. They had lots of different smoothies, fresh fruit, sushi, the best orange juice EVER! Different soups, doughnuts. Anything and everything you can think of. The bed was very comfortable. We would definitely stay again! Easy to get to the subway too:)
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Date of stay: July 2020Trip type: Travelled
3 Helpful votes
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Response from Charles Jack, General Manager at The Westin Tokyo
Responded 1 Sep 2020
Dear HuntSAH, I am very pleased you had a great time in Tokyo in February, and found the staff and Hotel great. Thank you! As well., thank you also for sharing your detailed favourites at breakfast - I am so pleased that we made the difference to start your day. We appreciate you choosing us to stay, and look forward an the opportunity to welcome you back in the not too distant future. Sincerely, Charles Jack General Manager
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Asher Mathew G wrote a review Jul 2020
Singapore, Singapore48 contributions54 helpful votes
I have been here twice, each time never failed to meet my expectations. The hotel is full of marble (Albeit we eventually learned the marble was fake - though it still gives the same feel), even in the room that we stayed in there were giant marble pillars! The room was amazing, it was large and came with a plush bed, pillow and blanket! There was wall to wall carpeting and a desk to work on. In addition to this there was a snug sofa. To top it off there was a giant bathroom which had a shower, bathtub, sink and a large space. The amenities were amazing, things such as a wireless charger, large flatscreen TV, a wonderful selection of toiletries, a radio, and a few Westin Items (Bathrobe, Sleep Solution, Shoes) and the list goes on! The food (Especially Breakfast) was amazing and the flavours and variety presented at their main breakfast buffet was absolutely astounding, someone needs to give these chefs a pat on the back! The bursting flavour given in the in room dining meals never failed to satisfy, however the waiting times were rather long. The staff were kind and sweet and that is always a great thing to have, they always helped if we had any sort of question and they really did their job well! The location is perfect and driving times to main areas around Tokyo are minimal. The Ebisu Garden Palace is right next door, and there are lots of good restaurants in that complex. All in all, this is one of my favourite properties in Tokyo, and I highly recommend you stay here.
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Date of stay: December 2019
Location
Service
Sleep Quality
2 Helpful votes
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Response from Charles Jack, General Manager at The Westin Tokyo
Responded 1 Sep 2020
Dear AsherMathewG, Thank you for taking the time to share and recommend us to others!. I am so pleased you found all aspects of the Hotel and surrounding areas enjoyable. Likewise, thank you for sharing the great comments about what we offer and the service. It's wonderful to read that it one of your favourite properties in Tokyo. Greatly appreciated, Charles Jack General Manager
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PRICE RANGE
US$264 - US$330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin tokyo hotel meguro, westin hotel tokyo, westin hotel meguro, westin tokyo, meguro westin
LOCATION
JapanKantoTokyo PrefectureTokyoMeguroShibuya / Harajuku / Ebisu / Shibuya / Aoyama / Ebisu / Meguro
NUMBER OF ROOMS
438
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Frequently Asked Questions about The Westin Tokyo
Which popular attractions are close to The Westin Tokyo?
Nearby attractions include Museum of Yebisu Beer (0.2 km), Ebisu Garden Place (0.2 km), and Tokyo Photographic Art Museum (0.2 km).
What are some of the property amenities at The Westin Tokyo?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Tokyo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Tokyo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Tokyo?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Westin Tokyo?
Conveniently located restaurants include Joël Robuchon Restaurant Ebisu, Lawry's the Prime Rib, Ebisu, and La Table de Joel Robuchon.
Are there opportunities to exercise at The Westin Tokyo?
Yes, guests have access to a fitness centre during their stay.
Does The Westin Tokyo have airport transportation?
Yes, The Westin Tokyo offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Tokyo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.