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The Westin Tokyo

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1,641 Reviews from our TripAdvisor Community

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Showing 981: English reviews
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Reviewed 2 days ago NEWvia mobile

Had the opportunity to visit Tokyo for work and added a few days to travel. The Westin was a wonderful hotel to stay from the minute I walked in the door. A majority of the staff knew English. Much of the staffed remembered us and would ask how our visit was and would make recommendations and great local places to...

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Thank Kristin H
Hong Kong, China
Reviewed 3 days ago NEWvia mobile

Great hotel, large rooms especially for Tokyo. Great location (quiet) and Ebisu station is fantastic for food and shopping, very accessible to all tourist activities. Beer museum across the road is handy also.

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Helpful?
Thank TimmyA80
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear that your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, the many hidden discoveries here and there are popular to the local community as well. We boast true Westin professionalism and personal...

Singapore, Singapore
Reviewed 4 days ago NEW

Had a great stay in March at this fabulous hotel. Check in at the front desk was quick and efficient.Bellboys noticed us struggling with our luggage as we were nearing the hotel and rushed to help. Room is huge with a couch as well as a work desk. Overall fantastic stay with 24hrs convenience store within 5 mins walking distance....

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Helpful?
Thank spiderpua
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

May we sincerely thank you for your stay with us and for your gracious review. We cannot imagine how much of your valuable time and thoughts were put in, a heartfelt thank you. It gives us great encouragement that you found your stay with us a pure delight. Never do we regard “service” as an obligation, but rather embrace it...

Brisbane, Australia
Reviewed 6 days ago NEWvia mobile

Stayed here with my wife and three children of couple of times in February and thoroughly reccommend the place. Really great staff... and I mean that in the context of Tokyo where service is good pretty much everywhere. The buffet breakfast is really worth trying. The hotel fitout and style itself is getting a little old but I really like...

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Helpful?
Thank 20yrstravelling
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

May we sincerely thank you for your stay with us and for your gracious review. We cannot imagine how much of your valuable time and thoughts were put in, a heartfelt thank you. It gives us great encouragement that you found your stay with us a pure delight. Never do we regard “service” as an obligation, but rather embrace it...

Redmond, Washington
Reviewed 6 days ago NEW

We stayed here for 1 week in March. This hotel is located 1 train stop away from Shibuya and about a 10 minute walk from the Ebisu station (which can get you anywhere you want to go). Near the hotel there are many restaurants and convenient stores. The Yebisu Garden shopping complex is just across the street and you can...

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Helpful?
Thank rkomenski
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We only hope for...

Portland, Oregon
Reviewed 1 week ago NEW

Spent 4 nights at the Westin. If you are using SPG points, this hotel is a good deal for what you get. The rooms are large and clean, traditionally styled, quiet, and have their own Nespresso machine!!! In a city where coffee chops don't open until 8 or 9, it was a luxury to have an espresso early in the...

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Helpful?
Thank valerie p
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear that your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, the many hidden discoveries here and there are popular to the local community as well. We boast true Westin professionalism and personal...

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

I stayed at the Westin Tokyo for just one night. The staff are all helpful and friendly, and speak good English too. The rooms and nicely appointed and mine had a great view over the city. The traffic around Tokyo can be really heavy so recommend to allow 45 mins if traveling from Haneda, and at least an hour for...

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Helpful?
Thank Pearsonw67
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestroom, and to enjoy the view of Tokyo. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s...

Redmond, Washington
Reviewed 2 weeks ago

Really enjoyed this hotel. The staff were great and very friendly. Breakfast was one of the international offerings I have yet had and I eat in a lot of hotels. The location is perfect as it is in the middle of two train stations so getting around town is very easy. There is a mall under it that is fun...

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Helpful?
Thank chrishH9702ZN
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear that your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, the many hidden discoveries here and there are popular to the local community as well. We boast true Westin professionalism and personal...

Seattle, Washington
Reviewed 2 weeks ago

The hotel is in downtown Tokyo, next to a big shopping mall. So plenty of restaurants within walking distance. There is airport shuttle to NRT as well which is very convenient and economic. The room is clean and spacious. The view is great with Tokyo's sleepless neon lights. Bed is comfortable and very quiet in the night. The lounge is...

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Helpful?
Thank bobster30
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Your valuable feedback for the communications will be shared by our team. Thank for allowing us to contribute to your Tokyo...

Bengaluru, India
Reviewed 2 weeks ago

This is a very good property. The rooms are standard size and not the typical Japanese rooms. The service is excellent. The location is a 10 min walk from the station. The rooms on the upper floors have very good views.

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Thank jswaminat
Westin T, Experience Specialist at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Your valuable feedback for the communications will be shared by our team. Thank for allowing us to contribute to your Tokyo...

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Staying in Shibuya / Harajuku / Ebisu

Neighbourhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Ryutenmon
Ryutenmon
Cuisines: Chinese
The Terrace
The Terrace
Cuisines: International
The Lounge
The Lounge
Cuisines: Bar, Pub
Yebisu
Yebisu
Cuisines: Japanese
The Compass Rose
The Compass Rose
Cuisines: Bar, Pub
The Bar
The Bar
Cuisines: Bar, Pub
Victor's
Victor's
Cuisines: French
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The epitome of immaculate Japanese service, we tailor each guest's stay with personal, instinctive, and heartfelt hospitality. Enjoy the quietness in an upscale neighborhood of central Tokyo while staying close to the heart of actions happening at popular downtown sites. ... more   less 

Additional Information about The Westin Tokyo

Address: 1-4-1 Mita | Ebisu Garden Place, Meguro 153-8580, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Meguro > Shibuya / Harajuku / Ebisu
Price Range: €205 - €515 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Tokyo 4.5*
Number of rooms: 438
Reservation Options:
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Also Known As:
The Westin Tokyo Hotel Meguro
Westin Hotel Tokyo
Westin Hotel Meguro
Westin Tokyo
Meguro Westin
The Westin Tokyo Meguro
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Tokyo staff and other travellers.
21 questions
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Questions? Get answers from The Westin Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor facing Tokyo Tower is nice.”
 of 5 bubbles spiderpua, 26 Mar 2017 | Read review
“Make sure to specify NON SMOKING”
 of 5 bubbles rkomenski, 24 Mar 2017 | Read review
“higher floor with city view”
 of 5 bubbles jswaminat, 13 Mar 2017 | Read review
“Ask for room facing Tokyo Tower and the park.”
 of 5 bubbles lindspro, 21 Feb 2017 | Read review
“High floor, facing both Shinjuku and Roppongi”
 of 5 bubbles Notsofar, 3 Feb 2017 | Read review
5 of 5