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What is Travellers’ Choice?
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About
#3 of 43 in Koto
Location
Cleanliness
Service
Value
Travellers' Choice
Elegant atmosphere in a classic reminiscent of Europe in the 19th century. About a 7-minute walk from Subway Tozai Line Toyocho Station. -WiFi in all rooms is available free of charge. -For using free shuttle between Hotel and Tokyo Disney Resort, guests are required to reserve the shuttle in advance. Please reserve of the bus on a hotel official website. -Please note that The East Health Club's fitness room and indoor pool is only available to guests over the age of 18 with a surcharge. Currently,this facility is available to Health Club “The East” members only. Guests with a tattoo may not be permitted to enter The East Health Club fitness room and the Outside garden pool. -The outside pool is open from 10 July 2021 until 23 September 2021. The outside pool can only be used at an additional charge. For using the outside pool, children must be older than 3 years or older. The pool will be closed on September 19, 2021. -Please note that the on-site parking requires additional fees for large vehicles such as buses. Reservation is required for parking for vehicles that have a height over 2.1 m.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Rooftop bar
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Newspaper
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Bottled water
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Japanese
Location
Full view
76Somewhat walkable
Grade: 76 out of 100
103Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Contact
6-3-3 Toyo, Koto 135-0016 Tokyo Prefecture
Name/address in local language
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Car HireSee all Koto car hire
1119Reviews72Q+A39Room tips
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My husband and I stayed here in November of 2019 (Trip Advisor is forcing me to select a date from 2020, but it was 2019) since the hotel was close to Tokyo Disneyland and within walking distance to the metro. The complimentary breakfast was wonderful and all the staff at the hotel were incredibly kind and helpful. The shuttle to Tokyo Disneyland was convenient as well! The sushi bar/bar on the top floor of the hotel was wonderful since we were able to see the Disneyland fireworks as we enjoyed our drinks.
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Date of stay: November 2020
Location
Cleanliness
Service
Helpful
Response from naoyuki isoda, 支配人 at Hotel East 21 Tokyo
Responded 28 Jun 2021
Thank you very much for staying at the Hotel East21Tokyo. We are pleased that you valued us very well. If you visit to Japan next time, please come to our Hotel again. We look forward to the opportunity of welcoming you again. Best regards,
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We loved Hotel East 21 Tokyo! Nightly price was very affordable, the amenities offered in the room was probably the best I've had for the price we paid. The room was always nice and tidy, and they always ended up refilling our shampoo/conditioner/body wash-- which was nice because in the U.S., you usually only just get that one travel size bottle. Some reviews complained that the hotel was too far from a metro station, but the walk really wasn't that bad. A big plus was that it was minutes away from a 711 and also inside a plaza. The staff was welcoming and accommodating. We were a party of 2 so we booked the small double room and I do want to point out that the space is very cozy but sufficient. Our room was also nice to have a city view of Tokyo. The hotel also offers shuttles to/from the airport and to/from Disney Sea/Disneyland for a fee, which was super convenient. …
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Date of stay: January 2020
2 Helpful votes
Helpful
Response from HOTEL_EAST21_TOKYO, Web Sales at Hotel East 21 Tokyo
Responded 11 Mar 2020
Thank you for staying at the Hotel East 21 Tokyo. We are glad to hear that you could stay comfortable in your room. Our hotel is 7-minute walk from the nearest subway station "Toyocho". We have the shuttle bus from hotel to Toyocho station that is only morning. If you want to go to the station, we recommend this bus to you, because you do not need to make reservation. This bus is on a first-come-first-served basis. In addition, we have a limousine bus that is bound for Haneda and Narita airport. If you use this bus, we need you to make reservation and pay fare at Bell desk. Regarding the airport bus that is from airport to our hotel, they are stop at the our hotel, but we need you to make reservation at the airport.Thank you for your understanding. Also, there are many restaurants, a supermarket, a convenience store and drugstore around the hotel. When you want to have something, you can eat your favorite meal, this is a convenient location. We will make further efforts to live up to your expectations. If you have any questions about our hotel, you do not hesitate to ask. We hope you visit to Japan, and we look forward to the opportunity of welcoming you our hotel again. Best regards.
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Hotel was lovely, good location with easy access to the subway just a short walk away. However there is a free courtesy bus to the subway they have an airport limo service and there is a bus that takes you straight to Sky Tree for a very small cost. Staff are all friendly and helpful and I was surprised how large the room was compared to other hotels. The best bit was the view from our window, stunning. Nothing was too much trouble and will definitely stay again
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Date of stay: February 2020Trip type: Travelled
1 Helpful vote
Helpful
Response from HOTEL_EAST21_TOKYO, Web Sales at Hotel East 21 Tokyo
Responded 5 Mar 2020
Thank you for staying at the Hotel East 21 Tokyo. Also, we are pleased that you give us a high evaluation about room and staff. We have some shuttle bus from our hotel. If you want to go somewhere, you can use these shuttle bus. For example, we have a limousine bus that is bound for Haneda and Narita airport. If you use this bus, we need you to make reservation at Bell desk. Our hotel is 7-minute walk from the nearest subway station "Toyocho". We have the shuttle bus from hotel to Toyocho station that is only morning. If you want to go to the station, we recommend this bus to you, because you do not need to make reservation. This bus is on a first-come-first-served. In addition, we provide for a wonderful view of Tokyo Sky Tree that is one of the attractions of our hotel. You can see the Tokyo Sky Tree on the North side corner that is upper than 8th floor. If you have any questions and your opinion, you do not hesitate to ask ours. We will make further efforts to live up to your expectations. We hope you visit to Japan, and we look forward to the opportunity of welcoming you our hotel again. Best regards.
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The staff at this property are amazing, service for my 2 night stay was outstanding. The room was a fair size for a single room. The breakfast was excellent! The WiFi was superb. Why I am not rating it 5? The location is a bit out but the train station is near enough. The gym is an additional payment and I think this should be included in a hotel stay and finally, only one English tv station which is CNN! In my view a hotel catering for international tourists should have a bit more than this on their television line up!
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Date of stay: February 2020Trip type: Travelled
1 Helpful vote
Helpful
Response from HOTEL_EAST21_TOKYO, WEB Sales at Hotel East 21 Tokyo
Responded 17 Feb 2020
Thank you for staying at the Hotel East 21 Tokyo. Also, we are pleased that you give us a high evaluation about staff. Were you able to spend comfortably in your room? We offer wired/wireless LAN (Wi-Fi) Internet connection service free of charge in all the guest rooms in the hotel. Our breakfast is Japanese and Western Buffet. We appreciate that we have received high popularity from many customers. However, we feel very sorry that we could not respond to your expectations. At present, The East Health Club’s fitness room and indoor swimming pool are available for an extra fee. A sauna and public bath are also offered. Gym and indoor pool are charged and not available for guests under 18-year-old. Thank you for your understanding. Regarding the TV line up, we feel very sorry that we have not enough English TV station. We will discuss measures to respond to your expectations. If you have any more questions and your opinion, you do not hesitate to ask ours. We hope you visit to Japan, and we look forward to the opportunity of welcoming you our hotel again. Best regards.
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The first day in Japan, our 4 days Tokyo with this property was very comfortable from check in to check out, very stylish hotel but except room every other amenities are changeable, however, we were not looking for the same as once we leave hotel returns only by evening, the nearest metro/subway is around 1 kM. The hotel provides free drop off facility on regular interval but till 12 Noon for Metro/subway station. very convenient in term of big supermarket lots of food options (Not for vegetarian) within the property premises.
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Date of stay: April 2019
1 Helpful vote
Helpful
Response from HOTEL_EAST21_TOKYO, WEB Sales at Hotel East 21 Tokyo
Responded 19 Dec 2019
Thank you for staying at the Hotel East 21 Tokyo. We are grad to hear that you could stay comfortable in your room. Our hotel is a 27th anniversary of opening business in this year. We welcome customers with a warm heart even if facilities become old, and we will make further efforts to live up to your expectations. We are located on the east side of Tokyo. We provide for a wonderful view of Tokyo Sky Tree that is one of the attractions of our hotel. You can see the Tokyo Sky Tree on the North side corner that is upper than 8th floor. We will make further efforts to live up to your expectations. We hope you visit to Japan, and we look forward to the opportunity of welcoming you our hotel again. Best regards.
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it is a great hotel I stayed there for 6 days with my friend a bus picked me up from the airport and brought me to the magnificent hotel it has an indoor pool and outdoor pool it also has a spa, this first impression of Tokyo would make me want to go to Tokyo again
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Date of stay: March 2019
Location
Service
Sleep Quality
Helpful
Response from HOTEL_EAST21_TOKYO, WEB Sales at Hotel East 21 Tokyo
Responded 11 Dec 2019
Thank you for staying at the Hotel East21Tokyo. We are grad to hear that you could stay comfortable in your room. Regarding the airport bus that is from airport to our hotel, they are stop at the our hotel, but we need you to make reservation at the airport. When you go to the airport, you can also use the limosine bus. we have a limosine bus that is bound for Haneda and Narita airport. If you use this bus, we need you to make reservation at Bell desk. We recommend this bus to you. The East Health Club has the fitness room (Gym), indoor swimming pool, sauna and public bath. If you use the inside pool and spa, you need you to pay additional charge. It cost is 4,400 yen. Gym and indoor pool are charged and not available for guests under 18-year-old. In addition, the outside pool operates during summer. If you use this pool, we need you to pay extra charge. When you visit to Japan in summer, we hope you use it. If you have any questions about our hotel, you do not hesitate to ask. We will make further efforts to live up to your expectations. We hope you visit to Japan, and we look forward to the opportunity of welcoming you our hotel again. Best regards.
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My family and I stayed at this hotel as part of an airfare+hotel package. The per night cost of the hotel turned out to be a little over 100 USD a night. This is very affordable for a four-star hotel in Tokyo. The nearest subway station takes you straight to downtown, in about 10 minutes, and is about a 10-minute walk from the hotel. The neighborhood looks quiet but it surprisingly is teeming with a lot of office workers during rush hours. The hotel offers complimentary transfers to the subway station at set times. The hotel itself reminds one of the big urban hotels of the 1990s. Not to worry though, everything is kept spic and span. The hallways always had a faint smell of fragrance, which is perfect. The rooms are made up daily with nothing left untouched (even brochures which had been lying about had been stacked in order). There are a lot of in-room amenities, including a fabric freshener. Most 5-star hotels don't even have the same amount and variety of amenities. If I have to think of a downside, it would be the modest size of the standard rooms (higher categories seem to be on par with hotels of the same class), but such is the norm in Japan.…
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Date of stay: June 2019
Location
Cleanliness
Service
Room Tip: Rooms on one side of the hotel offers a view of Tokyo Skytree, some rooms look out to the...
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Helpful
Response from HOTEL_EAST21_TOKYO, WEB Sales at Hotel East 21 Tokyo
Responded 11 Dec 2019
Thank you for staying at the Hotel East21Tokyo. We are grad to hear that you could stay comfortable in your room. Otemachi station which is 5th station from Toyocho station that is the nearest station our hotel. Otemachi station is directly connected to Tokyo. It takes about around 30 minutes from our hotel to Tokyo station. Our hotel is 7-minute walk from the nearest subway station "Toyocho". We have the shuttle bus from hotel to Toyocho station that is only morning. If you want to go to the station, we recommend this bus to you, because you do not need to make reservation. This bus is on a first-come-first-served basis. If you have any questions about our hotel, you do not hesitate to ask. We will make further efforts to live up to your expectations. We hope you visit to Japan, and we look forward to the opportunity of welcoming you our hotel again. Best regards.
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Not really located around any attractions but close to subway and I walked to Skytree other places (about an hour I think). Room was clean. Breakfast was good. Service was excellent except for not letting me check in early - I had not pre-booked that so not their fault and they sent my bag up when the room was ready).. Overall would recommend as an option but Tokyo is so big that you may want to plan your hotel based on what you want to do. That being said, close subway made things fairly easy and I would go back here.
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Date of stay: October 2019
Helpful
Response from HOTEL_EAST21_TOKYO, WEB Sales at Hotel East 21 Tokyo
Responded 13 Oct 2019
Thank you for staying at the Hotel East21Tokyo. Also, we are pleased that you give us a high evaluation about staff. Were you able to spend comfortably in your room? Our hotel is 7-minute walk from the nearest subway station "Toyocho". We have the shuttle bus from hotel to Toyocho station that is only morning. If you want to go to the station, we recommend this bus to you, because you do not need to make reservation. This bus is on a first-come-first-served. In addition, we have shuttle bus from our hotel to Tokyo Sky Tree. Note that it is not free. If you go to the Tokyo Sky Tree next time, we recommend this bus to you. Our breakfast is Japanese and Western Buffet.We appreciate that we have received high popularity from many customers.However, we feel very sorry that we could not respond to your expectations about check in. Check in time is 2 P.M.. Thank you for understanding. But, We can keep your baggage before check-in time, if you fill out the registration card. Inaddition, we can put your baggage in your room, if we finish arrange your room. If you have any questions and your opinion, you do not hesitate to ask ours. We will make further efforts to live up to your expectations. We hope you visit to Japan, and we look forward to the opportunity of welcoming you our hotel again. Best regards.
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Pros Nice staff. The waitress and bar staff who served us in the 21st floor bar were excellent. Lots of staff on hand. Good bathroom size. Not the smallest room I have had in Tokyo. Free bus service to station was helpful. Cons Feels a bit out of the way for exploring Tokyo. The hotel is not kidding when it advertises a “small double”. Smallest double bed I have ever slept in. Breakfast was not the standard I gave come to expect from Japanese hotels. Very standard food and almost no change in offering across the week.
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Date of stay: October 2019Trip type: Travelled
Helpful
Response from HOTEL_EAST21_TOKYO, WEB Sales at Hotel East 21 Tokyo
Responded 13 Oct 2019
Thank you for staying at the Hotel East21Tokyo. Also, we are pleased that you give us a high evaluation about staff. Were you able to spend comfortably in your room? Thank you for coming our bar on the 21st floor at hotel. You can see the Tokyo Sky Tree and Tokyo Gate bridge while drinking the alcohol there. Our hotel is 7-minute walk from the nearest subway station "Toyocho". We have the shuttle bus from hotel to Toyocho station that is only morning. If you want to go to the station, we recommend this bus to you, because you do not need to make reservation. This bus is on a first-come-first-served. However, we feel very sorry that we could not respond to your expectations about breakfast variations. We will discuss measures to respond to your expectations about this problem. We will make further efforts to live up to your expectations. If you have any more questions and your opinion, you do not hesitate to ask ours. We hope you visit to Japan again, and we look forward to the opportunity of welcoming you our hotel again. Best regards.
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+1
The hotel is in Koto-ku, 20 min by subway from Tokyo. You need to walk 15 minutes to the Toyocho station though. The hotel is well maintained, rooms are clean, well lit, bigger than usual room size for Tokyo. Big windows with a view of the city. Room has amenities, kettle, coffee, tea, fridge. Good wifi coverage. Bathroom is clean, with amenities, hair drier.Bed is comfy, all comfortable. Ironing board you can borrow. The hotel has restaurants but you can go around for eating as there is a small commercial center just downstairs with restaurants, cafes and supermarket, very convenient. If you go to Tokyo, maybe the only thing would be walking for 15 min (dragging a heavy bag maybe tough) to the subway station or if you decide to take a bus(challenging for foreigners). There is a bus to the airport and they have shuttle service to the subway station but early in the morning...they have a shuttle bus also for Tokyo Disneyland for the ones interested. The staff is very attentive too, so a nice stay. I recommend.…
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Date of stay: September 2019Trip type: Travelled
Value
Rooms
Service
Helpful
Response from HOTEL_EAST21_TOKYO, WEB Sales at Hotel East 21 Tokyo
Responded 3 Oct 2019
Thank you for staying at the Hotel East21Tokyo. Also, we are pleased that you give us a high evaluation about staff. Were you able to spend comfortably in your room? The journey time from Tokyo station to our hotel is around 30 to 40 minutes. Our hotel is 7-minute walk from the nearest subway station "Toyocho". We have the shuttle bus from hotel to Toyocho station that is only morning. If you want to go to the station, we recommend this bus to you, because you do not need to make reservation. This bus is on a first-come-first-served. In addition, we have some shuttle bus from our hotel. We have free shuttle bus from our hotel to Tokyo Disney Resort. If you use the disney shuttle bus, we need you to make reservation from the Hotel East21 Tokyo official website. In addition, we have a limosine bus that is bound for Haneda and Narita airport. If you use this bus, we need you to make reservation at Bell desk. There are many restaurants, a supermarket and a convenience stores around the hotel. When you want to have something, you can eat your favorite meal, this is a convenient location.
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PRICE RANGE
US$55 - US$85 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
east 21 tokyo koto, east 21 tokyo hotel
LOCATION
JapanKantoTokyo PrefectureTokyoKotoKoto / Edogawa / Shinkoiwa
NUMBER OF ROOMS
394
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Claim Your Listing Frequently Asked Questions about Hotel East 21 Tokyo
Which popular attractions are close to Hotel East 21 Tokyo?
Nearby attractions include Sendai Horikawa Park (0.3 km), Taiei Bridge (0.4 km), and The Site of Hiraishinden Shiohama (0.3 km).
What are some of the property amenities at Hotel East 21 Tokyo?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel East 21 Tokyo?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Hotel East 21 Tokyo?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel East 21 Tokyo?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel East 21 Tokyo?
Conveniently located restaurants include Monshieru Toyocho Factory, Saizeriya Toyocho East 21, and Toen.
Are there opportunities to exercise at Hotel East 21 Tokyo?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel East 21 Tokyo have airport transportation?
Yes, Hotel East 21 Tokyo offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel East 21 Tokyo located near the city centre?
Yes, it is 0.3 km away from the centre of Koto.
Are any cleaning services offered at Hotel East 21 Tokyo?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel East 21 Tokyo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.