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Mandarin Oriental, Tokyo

2,032 reviews
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Traveller (1522)
Room & Suite (576)
Dining (127)
Overview
  • Excellent84%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“mount fuji”(44 reviews)
“concierge team”(24 reviews)
“pizza bar”(18 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Mandarin Oriental, Tokyo
Special Offer: Complimentary 4th Night
Contact Info
Name/address in local language
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,032)Write a Review
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All reviewsmount fujiconcierge teampizza barpark hyattbottega venetaluxury hotelpillow menugrand roomfloor to ceiling windowsbeautiful hotelfour seasonsmitsukoshimae stationmitsukoshi department storesushi restaurantrestaurant reservationsginza linecorner room
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501 - 505 of 1,180 reviews
Reviewed 8 September 2015

This is the perfect 5-class hotel and everything you expect at this price and chain is there. No room for disappointments. Yet it is still possible to find something that is better than perfection. On this occasion, it was Niccolo Brachelente, the Senior Breakfast Manager,...More

8  Thank Feyzi E
Reviewed 7 September 2015

My husband and me consider Tokyo one of our most preferred cities for leisure. And, Mandarin Oriental Tokyo is our best choice in the city. This is our 4th stay there within a year. Each stay marks something unique in our memory. We checked in...More

Thank Kitty W
Response from MOTYO, Manager at Mandarin Oriental, TokyoResponded 9 September 2015

Dear 318kittyw Firstly let me just say what a great pleasure it was to have you and your husband stay with us recently and thank you for taking the time to write such a lovely review on Tripavdisor. It made me happy to learn that...More

Reviewed 6 September 2015

My family travelled to Japan for the first time. We spent time in Tokyo, Kyoto and Hiroshima. I cannot say enough good things about the Mandarin Oriental. The staff was incredible. The rooms, food, atmosphere and level of service went beyond our expectations. We have...More

2  Thank Rajiv G
Response from MOTYO, Manager at Mandarin Oriental, TokyoResponded 9 September 2015

Dear Rajiv G It was such a great pleasure to have you and your family stay with us recently and thank you for taking the time to write such a lovely review on Tripavdisor. I was delighted to read that you had a pleasant stay...More

Reviewed 1 September 2015

We just stayed at the Mandarin in Tokyo as a treat for a couple of days and it was just that - a very special experience. The service, the views, the attention to detail in the design are exceptional. I only wish the beautiful soaking...More

1  Thank Eileen638
Reviewed 31 August 2015

We just returned from a wonderful stay at the Mandarin Oriental Tokyo a couple of weeks ago. We travel a lot but I rarely write reviews. But this hotel was really fantastic and went above and beyond. Highlights included the concierge (absolutely outstanding, helped with...More

2  Thank sami055
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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Details
Price range
US$562 - US$1,498 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Chuo
#1 Romantic Hotel in Chuo
#1 Luxury Hotel in Chuo
#1 Spa Hotel in Chuo
#1 Family Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$562 - US$1,498 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Chuo
#1 Romantic Hotel in Chuo
#1 Luxury Hotel in Chuo
#1 Spa Hotel in Chuo
#1 Family Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1522)
Room & Suite (576)
Dining (127)
Pool & Beach (12)
Hotel & Grounds (927)
Bathroom (112)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
TransConFlyer
2 December 2017|
AnswerShow all 7 answers
Response from MOTYO | Property representative |
Thank you all for answering to the question. Staying guests can use the facility in complimentary basis during 6:30 am - 9:00 am. Other time period, you can use the facility with additional JPY 7,000 per day including tax... More
0
Votes
Vera N
17 May 2017|
AnswerShow all 5 answers
Response from MOTYO | Property representative |
Dear Vera N, Thank you for your question. Yes, we do have non-smoking floor. All restaurants are non-smoking but bar area. Best regards, Social Media Communications Mandarin Oriental, Tokyo
1
Vote
Claire H
23 April 2017|
AnswerShow all 5 answers
Response from MOTYO | Property representative |
Dear Claire H, Thank you for your questions. Our official check-in time is 3 pm and check-out time is 12 noon. We will look forward to welcoming you soon. Best regards, Social Media Communications Mandarin Oriental, Tokyo
0
Votes
Room Tips
"Never made a special request yet always had great experience. Not sure if any rooms face Mt. Fuji but..."
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"Premier rooms offer Tokyo Sky Tree views."
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"Corner suites"
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"With a view of Mount Fuji!!"
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