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Mandarin Oriental, Tokyo

2,056 reviews
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Traveller (1528)
Room & Suite (688)
Dining (127)
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Overview
  • Excellent84%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“mount fuji”(44 reviews)
“concierge team”(24 reviews)
“pizza bar”(18 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
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Offers from Mandarin Oriental, Tokyo
Special Offer: Complimentary 4th Night
Contact Info
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,056)Write a Review
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1,048
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1,048
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All reviewsmount fujiconcierge teampizza barpark hyattbottega venetaluxury hotelpillow menugrand roomfloor to ceiling windowsbeautiful hotelfour seasonsmitsukoshimae stationmitsukoshi department storesushi restaurantrestaurant reservationsginza linecorner room
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491 - 495 of 1,196 reviews
Reviewed 8 October 2015

Five days in the MO Tokyo. Everything about this hotel was bliss. The service, the food and the view. We had a drink in the bar every evening, and breakfast every morning. Every single time we had a seat right by a window. For the...More

4  Thank Alan S
Reviewed 7 October 2015

The location is fantastic, the staff were helpful and friendly (as I would expect from a MO hotel)but also that everyone, from reception to the concierge, bellboy, etc spoke very good English - not something that is true in Tokyo even for 5 stars hotel....More

4  Thank jackhon800
Response from MOTYO, Manager at Mandarin Oriental, TokyoResponded 8 October 2015

Dear jackhon800 Thank you for taking the time to post your kind review. I am pleased to read you have found the location of our hotel fantastic and the staff helpful and friendly. Your review has been shared with the team and is certainly encouraging...More

Reviewed 6 October 2015

Beautiful hotel, impeccable service and the most impressive views over Tokyo...what else do you need? Just arriving to the Mandarin Oriental is an adventure itself- the breath taken view of the reception desk on the 38th floor, the beautiful and peaceful Mandarin Bar and the...More

Review collected in partnership with this hotel
4  Thank FerGarcia-Romeu
Response from MOTYO, Manager at Mandarin Oriental, TokyoResponded 7 October 2015

Dear FerGarcia-Romeu Thank you very much for taking the time to write a review of your stay with us. We are glad to hear you enjoyed the views, décor and dining experience as well as our service our colleagues were able to provide. We look...More

Reviewed 3 October 2015

My third stay here and it must be said it keeps getting better. The level of service here is up there with the world's best. I was treated very well, no request was too much. Friendly, warm, knowledgeable staff throughout. I found my initial room,...More

1  Thank bluebotty
Response from MOTYO, Manager at Mandarin Oriental, TokyoResponded 8 October 2015

Dear bluebotty It was a great pleasure to have you stay with us again and thank you for taking the time to write such a lovely review on Tripavdisor. The whole team was overjoyed to learn that you see us as “The level of service...More

Reviewed 3 October 2015

I was warmly welcomed upon entering the hotel the first time and every time I left and came back. Check in and out was a breeze as the staff at the concierge desk was extremely efficient. My room over looked the city with Mt. Fuji...More

4  Thank pauleE838ID
Response from MOTYO, Manager at Mandarin Oriental, TokyoResponded 7 October 2015

Dear pauleE838ID We sincerely appreciate the time you took to write such a wonderful review of your stay with us at Mandarin Oriental, Tokyo. We were absolutely delighted to read that you found our concierge efficient and our team were able to make you feel...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Details
Price range
US$583 - US$1,674 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chuo
#1 Romantic Hotel in Chuo
#1 Luxury Hotel in Chuo
#1 Spa Hotel in Chuo
#1 Business Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$583 - US$1,674 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chuo
#1 Romantic Hotel in Chuo
#1 Luxury Hotel in Chuo
#1 Spa Hotel in Chuo
#1 Business Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1528)
Room & Suite (688)
Dining (127)
Pool & Beach (12)
Amenities (19)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
Rick H
31 January 2018|
AnswerShow all 2 answers
Response from f a | Reviewed this property |
Yes. Mandarin Oriental is under 10 minutes to Tokyo Train Station with taxi. It also sits above a subway station that’s a few stops away from the train station
0
Votes
TransConFlyer
2 December 2017|
AnswerShow all 7 answers
Response from MOTYO | Property representative |
Thank you all for answering to the question. Staying guests can use the facility in complimentary basis during 6:30 am - 9:00 am. Other time period, you can use the facility with additional JPY 7,000 per day including tax... More
0
Votes
Vera N
17 May 2017|
AnswerShow all 5 answers
Response from MOTYO | Property representative |
Dear Vera N, Thank you for your question. Yes, we do have non-smoking floor. All restaurants are non-smoking but bar area. Best regards, Social Media Communications Mandarin Oriental, Tokyo
1
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Room Tips
"Get the city view room which offers great Mt Fuji views. Use the spa which has great facilities"
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"The room I stayed in was a Mandarin suite room."
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"Ask for a room with a view of the amazing Tokyo Skytree"
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"Never made a special request yet always had great experience. Not sure if any rooms face Mt. Fuji but..."
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