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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mitsui Garden Hotel Kyobashi
Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 146 hotels in Chuo
Location
Cleanliness
Service
Value
1-3 Kyobashi, Chuo-ku, Tokyo 104-0031 ・a 5-minute walk from Yaesu Central Exit of JR Tokyo station ・From Narita Airport→About 60 minutes to Tokyo station using the Airport Limousine Bus ・From Haneda Airport→About 30 minutes to Tokyo station using the Tokyo Monorail and the JR Yamanote line
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Japanese
Location
Full view
100Great for walkers
Grade: 100 out of 100
1274Restaurantswithin 0.5 km
112Attractionswithin 0.5 km
Contact
1-3-6 Kyobashi, Chuo 104-0031 Tokyo Prefecture
Name/address in local language
Getting there
Car HireSee all Chuo car hire
378Reviews20Q+A20Room tips
Reviews
Traveller rating
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Most Recent
FoodTraveler_Huangshuzhen wrote a review May 2020
Bangkok, Thailand1841 contributions415 helpful votes
+1
This hotel is considered to be good for travelers who love to be near Tokyo station with JR, Subway, Shinkansen, just 1-2 blocks straight from station. The room is small , definitely Japanese standard but it is modern, nice & quite new too. From the hotel , you can walk straight to Ginza, shopping area, many restaurants.
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Date of stay: February 2020
2 Helpful votes
Helpful
Response from 三井ガーデンホテル 京橋, オーナー at Mitsui Garden Hotel Kyobashi
Responded 28 Jul 2020
Dear, Guest Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. As you mentioned, our hotel is located in the heart of Tokyo, historical and business district Kyobashi, within walking distance to the best restaurants, shopping area and public transportation. We hope you had enjoyed our room, the design of the guest rooms incorporates the playful thinking of Edo culture. We would appreciate your kind understanding for the room situation in the city of Japan. Once again, we sincerely appreciate the comment you gave us. It would be very grateful if you stay at our hotel on your next exploraion of Japan. Sincerely Yours, Mitsui Garden Hotel Kyobashi
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This is a superb hotel set in an excellent location close to the station. The rooms are a little small but very clean with comfortable beds and pillows. Staff are very professional efficient and helpful.
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Date of stay: March 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from kyobashi, フロント オフィス マネージャー at Mitsui Garden Hotel Kyobashi
Responded 17 Mar 2020
Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. We are glad to hear that you had a great stay with us, our convenient location, high quality services to our guests and a spotlessly clean room. With regards to the location, the hotel is conveniently located to Tokyo station of JR and Metro by 5 minutes' walk.As you know, our hotel is located in central Tokyo so that in location is very convenient for not only business but also sightseeing. Please use our hotel when you come to Tokyo. I look forward to seeing you again. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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My hubby and I stayed at the hotel recently on our first and last day in Tokyo. The hotel is a convenient 10 min walk from Tokyo's main train station, so easy to access even with carrying luggage. Our room was super clean and tidy. Room size is standard of Japan room sizes (small compared to Australia) but still had everything we needed with a small bar fridge, toiletries, pjs supplied & slippers. Check in was easy and staff very friendly and accommodating. We ate breakfast at the buffet one morning and the range of food was a big one. Able to eat a western breakfast or a more traditional Japanese breakfast. We were close enough to walk into Ginza and to the Tsujiki Fish Markets (about 20mins leisurely walk). Great location overall with many restaurants / cafes close by to the hotel. There is a cafe right below the hotel if you wanted to grab a coffee and danish in the morning. We were also able to leave our luggage there in the morning before our late afternoon flight that allowed us to continue exploring Tokyo. Happy to stay there again when we come back to Japan.…
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from kyobashi, フロント オフィス マネージャー at Mitsui Garden Hotel Kyobashi
Responded 16 Mar 2020
Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking time to provide us with your valuable comment. We are very proud to hear that our team took good care of you and we will share your lovely comments with them. We are pleased to hear that you were fully satisfied with your stay, cleanliness of room, our convenient location and great food as Tokyo. I am delighted to hear that you were satisfied with Location. As you mentioned, Tokyo staion is very close to our hotel. It allows all guest to explore almost everywhere in Japan with Bullet Train from Tokyo station. "Again, we appreciate your precious comment.We are very looking forward to welcoming you again. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager "
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We only stayed here one night before we moved on to Hakuba. However, this was a lovely hotel. The staff were kind and helpful, and as we were on our honeymoon, we got an upgrade to a lovely room. For Japan, it was huge! We had a lovely bathroom, nice, big, comfy bed, and very clean. I would recommend this hotel, and it's only a 2 minute walk from Tokyo train station too.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
2 Helpful votes
Helpful
Response from kyobashi, Front Office Manager at Mitsui Garden Hotel Kyobashi
Responded 1 Mar 2020
Thank you very much for your fabulous comment and we are very glad that you enjoyed having stayed at Mitsui Garden Hotel Kyobashi. We are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. We hope that you had an opportunity to enjoy our breakfast, we offer a choice of main dishes, deli foods, salads and desserts. Our half buffet style breakfast is very popular among our guests, and we offer healthy colorful Weston and Japanese cuisine to start lovely day. "Again, we appreciate your precious comment.We are very looking forward to welcoming you again. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager "
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good hotel, razoable size room considering the usual small sizes in japan, position central , super close to main Tokyo station and kyobashi..still able to walk to other interesting areas, easy to get metro lines,trains, and lots of options for meals around..(one thing, all hotels we were in japan (3 and 4 stars) have kind of hard pillows, and firm mattresses..some have instant coffee bags, some only tea bags, no much sugar bags...all hotels offered free 2 bottle water/day) ,I expected better English skills for international level hotels..in general..but at least one person in each hotel has good english..and 99% of Japanese people go beyhond their duties to help you in any need,.hotels, stations etc.. great people..!
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Room Tip: I found views very "city type" buildings and buildings..not green!
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1 Helpful vote
Helpful
Response from kyobashi, マネージャー at Mitsui Garden Hotel Kyobashi
Responded 25 Feb 2020
Thank you for having chosen at Mitsui Garden Hotel Kyobashi from among a number of hotels and taking time to review of the hotel. We are glad to hear that you were able to have a great stay with us. We hope you were also able to enjoy the historical location and great food as Tokyo. In addition, We are very glad to know that you were enjoyed during the stay with us. We will continue our effort to provide the best service to all our guests. Again, thank you for having your time to offering valuable opinion and high score for our services. We hope your visit again Tokyo. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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Location is superb! It is only 10-minute walk from Tokyo Station. The closest station is Kyobashi Station, which is less than 5 minutes away. Ginza, where many premium restaurants and shops are, is also within walking distance. The Airport bus stop for both Narita and Haneda airports are close by, within walking distance. We took bus instead of train from Narita and to Haneda due to our big luggages. It was very convenient. Room is small, which is very typical in Japan. We booked Comfort room which came with 1 double bed. 2 bottled water and in-room amenities were provided daily. However, we didn’t get 2 bottled water on our last day. Service is wonderful! Despite without Concierge presence, hotel staffs helped us call restaurants to make / cancel reservations. Having the smallest size room we stored 2 big luggages at the Reception since day 1 and kept 2 carryons with us in the room. Hotel staffs always smiled and were always ready to assist.…
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Date of stay: January 2020Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from kyobashi, フロント オフィス マネージャー at Mitsui Garden Hotel Kyobashi
Responded 18 Feb 2020
Thank you for having chosen at Mitsui Garden Hotel Kyobashi from among a number of hotels and taking time to review of the hotel. We are happy to hear that you found our hotel welcoming and comfortable during your visit. We are very happy to see that you had such great interactions with our staff. We try to insure the best quality service for all of our guest's and your feedback is the best way for us to improve moving forward. Finaly, we are happy to hear that you found our hotel welcoming and comfortable during your visit. We are very happy to see that you had such great interactions with our staff. We try to insure the best quality service for all of our guest's and your feedback is the best way for us to improve moving forward. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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The Mitsui Garden Kyobashi is about 100m from the Yeasu Mall which takes you, under cover, to the Tokyo Train Station(less than 10 mins walk overall). In the mall there are multiple shops(clothing, shoes, alcohol, mobile phones,food etc) and also multiple restaurants. If you want a change of scenery there are plenty of other restaurants in the area and Ginza is only 500m away. The hotel itself is very pleasant. Clean, well appointed and maintained rooms- a little small as is usual in Japan. Vending machines are available as are laundry facilities. I found all the staff very friendly and helpful and another nice feature is the lounge. next to the reception, where free coffee and tea is provided in the afternoons. Definitely would stay there again especially given how close it is to Tokyo Station(and also the Kyobashi Subway station).…
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Date of stay: December 2019
3 Helpful votes
Helpful
Response from kyobashi, 支配人 at Mitsui Garden Hotel Kyobashi
Responded 31 Dec 2019
Dear Our valued guest, Thank you very much for having stayed at Mitsui Gardenhotel Kyobashi. I am happy to hear the point you mentioned such as facility, location and our front desk clerk. Our hotel is located in walking distance from Tokyo station and Metro Kyobashi station, and there is underground street which called Yaechika. Many place for having dinner and shopping on the way to Hotel. I would like to share this warmful comment with my team to improve our quality of service. Again, I appreciate for taking the time to share your review. We will see you soon. Sincerely, Mitsui Gardenhotel Kyobashi Front Office Manager
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Having stayed at various Mitsui branded hotels during our trip to Japan, I was certainly looking forward to staying at Kyobashi. No problems whatsoever with the rooms and amenities, however the service by one of the staff at reception was horrid. We requested her help to reserve a restaurant for us, however you could see the hesitation and dissatisfaction on her face. This was very different in contrast to the friendly receptionist next to her who was also helping out another fellow guest to reserve restaurants. As such, I deem this unacceptable, and has tainted our positive views on the Mitsui brand.
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Date of stay: December 2019Trip type: Travelled with family
2 Helpful votes
Helpful
Response from kyobashi, 支配人 at Mitsui Garden Hotel Kyobashi
Responded 26 Dec 2019
Dear Our Valued Guest, Thank you very much for having stayed at Mitsui Garden Hotel Kyobashi and contacting us regarding your recent stay at our hotel. We do apologize for making you feel disappointed in our customer service and unfriendly reception you experienced. We have shared this issue with all staff. Your feedback will be addressed directly for further improvements to ensure that we continue to perform at the high level of quality we consistently deliver at Mitsui Garden Hotel Kyobashi. Once again, your comments are highly appreciated and we look forward to welcoming you back to Mitsui Garden Hotel Kyobashi in the future. Sincerely Mitsui Garden Hotel Kyobashi Front Office Manager
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Clean and convenient location, a 15 minutes underground walk to Tokyo station or the Kyobashi subway station near by. Didn’t try the hotel’s breakfast so can’t comment. The room is small as you can expect a budget business hotels all are. No study table only a small coffee table and sofa. Hotel staff is courteous and provided power adaptors when requested.
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Date of stay: December 2019Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from kyobashi, フロント オフィス マネージャー at Mitsui Garden Hotel Kyobashi
Responded 16 Mar 2020
Thank you very much for sharing your experiences at Mitsui Garden Hotel Kyobashi through TripAdvisor. We are very delighted to hear that your stay with us a great experience. Especially thank you for your lovely comments about “Perfect location” and “staff were friendly”. We would appreciate your kind understanding for the room situation in the city of Japan, it would be grateful if you could try to stay a larger room next time. If you have an opportunity, we do recommend the Superior Twin room (35.3sqm). We certainly hope to welcome you back again in the very near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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From the moment I checked in when the staff couldn't find my reservation, then wanted to give me a smoking room to the quality of the rooms and the very average breakfast spread (the only thing good are the croissants from Maison Kayser), my stay there was on the below average side Location is great, within a few minutes walk to the train station and to Ginza
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Date of stay: November 2019Trip type: Travelled on business
Rooms
Location
Service
1 Helpful vote
Helpful
Response from kyobashi, フロント オフィス マネージャー at Mitsui Garden Hotel Kyobashi
Responded 24 Mar 2020
Thank you for staying at Mitsui Garden Hotel Kyobashi and we appreciate your detailed review of the hotel. With regards to the location, the hotel is conveniently located to Tokyo station of JR and Metro by 5 minutes’ walk. As you know, our hotel is located in central Tokyo so that in location is very convenient for your stay in Tokyo and many place in Japan. On the other hand, we regret to learn that you are dissatisfied with our service. We are running the hotel business with the high standard of service to have overseas customers stay comfortably, and also most happily welcome customers from all over the world. However, we will share your comments among all staff and work hard to train our teams to ensure they offer the highest levels of service. Also, if you have any concerns and questions, please feel free to contact our hotel directly. Again, thank you for your honest feedback and I truly hope that you can give us another opportunity at the Mitsui Garden Hotel Kyobashi. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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PRICE RANGE
US$67 - US$98 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoChuoGinza / Tokyo Nihonbashi
NUMBER OF ROOMS
233
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Claim Your Listing Frequently Asked Questions about Mitsui Garden Hotel Kyobashi
Which popular attractions are close to Mitsui Garden Hotel Kyobashi?
Nearby attractions include First Avenue Tokyo Station (0.3 km), Tokyo Station Yaesu Chikagai (0.2 km), and Nihombashi Takashimaya S.C. (0.4 km).
What are some of the property amenities at Mitsui Garden Hotel Kyobashi?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mitsui Garden Hotel Kyobashi?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mitsui Garden Hotel Kyobashi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mitsui Garden Hotel Kyobashi?
Yes, parking is available to guests.
What are some restaurants close to Mitsui Garden Hotel Kyobashi?
Conveniently located restaurants include T's TanTan Tokyostation, Yakitori Kufuraku Ginza Main Shop, and Tsujihan.
Is Mitsui Garden Hotel Kyobashi located near the city centre?
Yes, it is 0.9 km away from the centre of Chuo.
Are any cleaning services offered at Mitsui Garden Hotel Kyobashi?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Mitsui Garden Hotel Kyobashi?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Mitsui Garden Hotel Kyobashi?
Many travellers enjoy visiting Hozomon (4.6 km), Tokyo Central Railway Station (0.6 km), and Nezu Shrine (4.7 km).
Is Mitsui Garden Hotel Kyobashi accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.