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Hotel New Otani Garden Tower

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4-1 Kioicho, Chiyoda 102-8578 Tokyo Prefecture
Lowest prices for your stay
US$258
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Free cancellation until 22/12/22
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Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 24/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel New Otani Garden Tower
Updated 24/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 101 hotels in Chiyoda
Location
Cleanliness
Service
Value

Welcome to Hotel New Otani Tokyo Garden Tower, your Chiyoda “home away from home.” Hotel New Otani Tokyo Garden Tower aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Given the close proximity of popular landmarks, such as The East Gardens of the Imperial Palace (Edo Castle Ruin) (1.5 mi) and Akihabara (2.5 mi), guests of Hotel New Otani Tokyo Garden Tower can easily experience some of Chiyoda's most well known attractions.

Hotel New Otani Tokyo Garden Tower is a luxury hotel offering a flat screen TV in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features room service and a concierge. Plus, guests can enjoy a pool and an on-site restaurant, which have made this a popular choice among travellers visiting Chiyoda.

Chiyoda has plenty of sushi restaurants. So when you’re here, be sure to check out popular spots like NINJA AKASAKA, Sushiko Honten, and Ichibancho Teruya, which are serving up some great dishes.

If you’re looking for things to do, you can check out Imperial Palace (0.9 mi), Yasukuni Shrine (1.1 mi), or Chidorigafuchi (1.1 mi), which are popular attractions amongst tourists, and they are all within walking distance.

Hotel New Otani Tokyo Garden Tower puts the best of Chiyoda at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Rooftop bar
Shuttle bus service
Banquet room
Meeting rooms
Spa
Massage
Salon
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Newspaper
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Room service
Safe
Telephone
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Languages Spoken
English, Japanese
1408Reviews24Q+A100Room tips
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Most Recent
Heriberto G wrote a review Apr 2020
Mexico City, Mexico8 contributions10 helpful votes
Great location the metro station is about 3 minutes walking, and the zone is a very nice one, the japanese garden outside is very nice, the food very good, the rooms very clean but the most special is the service of the personal all are very kind and very helpfull, they makes you feel special
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Date of stay: March 2020
Rooms
Service
Sleep Quality
1 Helpful vote
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James H wrote a review Feb 2020
St. Neots, United Kingdom15 contributions3 helpful votes
Beautiful gardens, clean and tidy, friendly staff, incredible views. I stayed here for 6 nights and enjoyed every minute of it. The 40th floor bar has a great night time view, the restaurant next door allows you to see all the way to Fuji San on a clear day. The garden is relaxing and quiet, in such a bustling place. I will stay again
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Date of stay: February 2020Trip type: Travelled with family
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freddys888 wrote a review Jan 2020
7 contributions3 helpful votes
Stayed at the garden tower during my family vacation in December. Nice room though bathroom was very small for a king room. Big hotel ( 1400 rooms ) with beautiful landscape garden. Lots of dining options with more than 20 restaurants to choose from. Great concierge desk if you need help to plan sightseeing and shopping trips. Special mention for chief concierge , Ms Eriko Kawakami who made meticulous arrangement for our trip to Otemba premium outlet mall. That was the highlight for my wife. I would definitely stay at this hotel on my next trip.
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Date of stay: December 2019Trip type: Travelled with family
1 Helpful vote
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Cornell_Hotelie_94 wrote a review Jan 2020
Hong Kong, China121 contributions146 helpful votes
The New Otani is my "new" favourtite old-school Japanese business hotel in Tokyo after the renovation of the Okura. The rooms are not modern, but this is offset by the excellent service, the large garden, location, and value for money. I stayed in the Garden Wing, and the large room had seen a minor renovation. There is decent WiFi, cable TV with CNN/BBC. Beds and bathroom are comfortable and modern. There is a large selection of restaurants and shops in the hotel (even a postoffice). I ate at the Garden Lounge, which is great for views of the garden. There is a Lawson's in the office building, which is open until 11pm in the evening. Lastly, the hotel is ~3 mins to the entrance to the subway and another 5 min to the trains.
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Date of stay: December 2019
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2 Helpful votes
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koshiyen wrote a review Dec 2019
Taipei306 contributions16 helpful votes
+1
Ordered a single room at the Main Tower with omakase plan and got switched to a 3-bed room at the Garden Tower without extra fee. This hotel is HUGE. It comes with its own Japanese garden (with waterfall), shopping mall, spa, supermarket, convenience store, various restaurants, etc. The decoration was old-fashioned, and most of the staying guests were elegant senior couples, so the atmosphere was quite relaxed and cozy. Most of the staff were efficient and polite. The French restaurant was authentic and delicious. The live performance at the night lounge was very comforting and inspiring. The room was clean and comfortable, especially when the air conditioner control did respond to my adjustment. Although there didn't seem many sightseeing spots in the neighborhood, I hardly need to go outside since I can get almost everything I need here. The only thing I wanna complain is that I wasn't able to enjoy the breakfast since I got a plane to catch and had to leave at 6 AM. Other than that everything was satisfying.
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Date of stay: December 2019
Value
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Trip type: Travelled on business
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Venture731474 wrote a review Dec 2019
7 contributions1 helpful vote
We stayed in the hotel back in October. It was AWESOME. The staff was super friendly the bars in the hotel were upscale as the whole property is on the higher end. There is a huge on site garden, but you are a short walk from the Imperial palace and the National Diet. Perfect location for tourists close to main attractions shopping eating and metro lines. I cannot wait to go to Japan again. My girlfriend was there for business and I tagged along for pleasure and to make the most of her time off there.
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Date of stay: October 2019
Rooms
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Trip type: Travelled on business
1 Helpful vote
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Mr Bounderby wrote a review Dec 2019
Greater London, United Kingdom88 contributions34 helpful votes
Mr. Otani’s decision to keep the Samuarai Japanese garden in the grounds of the hotel means that we can all enjoy an excellent garden a gem away from the hustle and bustle of busy Tokyo! The waterfall is a sight to behold. The breakfast restaurant between the two hotel towers has a superb garden view, do ask for a seat by the window if you are visiting. Staff extremely friendly, courteous and helpful while serving delicious food both Japanese and western. Well done! Only downside was one swim will cost you £35 in a relatively small pool.
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Date of stay: November 2019Trip type: Travelled with friends
2 Helpful votes
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Sheila A wrote a review Dec 2019
Half Moon Bay, California101 contributions68 helpful votes
We stayed at both the Main and the Garden Tower during this trip. I thought the rooms were large for Tokyo, nicely appointed, very clean, and very comfortable. I appreciated having a place to sit besides on the bed. The Main is fancier—the Garden Tower closer to the subway. The Main was a little more updated. And the staff are superlative. We left our big bags, so that we could travel light to Kyoto. When we returned to Tokyo, the staff had already put our bags in our room. Everyone was so helpful, professional, and courteous. The breakfasts, which we had at the beginning of the trip, were amazingly good, with a wide choice of Western and Japanese items that you can mix and match. The restaurants are very expensive, but there are many restaurants within a short walk, including some nice ones in the mall right across the street from the exit at the Garden Courtyard that is nearest the subway. (Right by that large flower sculpture.) It is nice to have a drink on the 40th floor—of course, it is an expensive pleasure, so you might want to go during happy hour. And I really love the Japanese garden, which we walked through almost every day. So beautiful. The location was also great—right near a subway and well located between attractions to the East and west. I also appreciated being able to take the airport limousine right to the door. All in all, great hotel.
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Date of stay: December 2019Trip type: Travelled as a couple
3 Helpful votes
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Reina G wrote a review Nov 2019
New City, New York36 contributions6 helpful votes
My husband pulled out all the stops to surprise me and give me the best for our anniversary! This hotel was one of his amazing surprises and expressions of love to me. It is rather lavish in size and class, and the staff...superb. We never got to go through the whole building as it was too large and our schedule of events didn’t permit. Well, now I have another reason to indulge again at the New Otani.
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Date of stay: November 2019Trip type: Travelled as a couple
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Viv R wrote a review Nov 2019
39 contributions25 helpful votes
We stayed in this hotel in total for 8 nights spread over three trips as part of the RWC. Each time we were in a different room and the views from each were amazing, we had Mount Fuji one time, then the next the beautiful gardens and then the rose garden. We did encounter an issue with the air con in 1 room, which they tried to sort out but couldn't so within half an hour we were moved to another room. The hotel is massive and was easy to get lost, the meals and drinks were very expensive, it was only a short walk to the nearby bars and restaurants to get much cheaper options. Breakfast was included in our deal and you can have this at the different restaurants, we opted for the buffet on 40th floor as it seemed less busy and the views were amazing. There was plenty of choice both hot and cold and Eastern and Western cuisine, lots for vegetarians too. The rooms were all very large with all the amenities you could want and more, lots of hanging space and drawer too. The showers were very powerful and always lots of hot water. There are plenty of places in the area to walk too, the Imperial Palace, many temples, lots of shops, bars etc. There were always taxis out side and fair to airports was fixed and about 7000 yen to Haneda. The hotel was packed during our staying as full of rugby fans and the Welsh team, also lots of dignitaries due to the enthronment of the new emperor.
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Date of stay: November 2019
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PRICE RANGE
US$119 - US$232 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaAkasaka / Roppongi
NUMBER OF ROOMS
836
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Frequently Asked Questions about Hotel New Otani Garden Tower
Which popular attractions are close to Hotel New Otani Garden Tower?
Nearby attractions include Hotel New Otani Japanese Garden (0.07 km), Toyokawa Inari Tokyo Betsuin (0.4 km), and Tokyo Garden Terrace Kioicho (0.2 km).
What are some of the property amenities at Hotel New Otani Garden Tower?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
What food & drink options are available at Hotel New Otani Garden Tower?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel New Otani Garden Tower?
Yes, parking is available to guests.
What are some restaurants close to Hotel New Otani Garden Tower?
Conveniently located restaurants include Itamae Sushi Akasaka, NINJA AKASAKA, and Shirotae.
Are there opportunities to exercise at Hotel New Otani Garden Tower?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel New Otani Garden Tower have an airport shuttle?
Yes, Hotel New Otani Garden Tower offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel New Otani Garden Tower have airport transportation?
Yes, Hotel New Otani Garden Tower offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel New Otani Garden Tower?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel New Otani Garden Tower offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel New Otani Garden Tower?
The staff speaks multiple languages, including English and Japanese.