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The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel

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1-2 Kioicho, Chiyoda 102-8585 Tokyo Prefecture
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US$340
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Traveller (1295)
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Panoramas (10)
Room & Suite (752)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 17/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel
Updated 17/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 101 in Chiyoda
Location
Cleanliness
Service
Value
Travellers' Choice
The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel welcomes our guests to Kioicho, a town embraced in luscious greenery and a rich history, where Japanese traditions and Western culture intertwine. Our hotel is located in Tokyo's bustling downtown district and is directly connected to the subway station. Immaculately designed hotel rooms and suites feature unparalleled views of downtown Tokyo and modern technology such as free Wi-Fi, DVD players and tablet controls; Luxury Collection amenities in the bathroom elevate your stay.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Paid public parking on-site
Wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Minibar
Cable / satellite TV
Walk-in shower
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Trendy
Languages Spoken
Japanese
Hotel links
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Popular mentions
Renee D wrote a review Apr 2022
New York City, New York14 contributions8 helpful votes
I stayed at the Prince Gallery Hotel late Aug 2019 to Dec 2019 and subsequently Jan 2021-July 2021 - a very long period of time across two long stays, during COVID-19. I came on a business trip to Tokyo, and for business purposes remained in Tokyo for approximately a year, and this hotel was my home away from home for that duration. Prince Gallery sets the bar for me for luxury collection hotels. It is a remarkable property in many ways - and more remarkable its people/staff. A few highlights: 1. True definition of care and attentiveness: Before the Prince Gallery, I didn't know what luxury hotels are capable of in terms of providing real care / attention to guests' needs. Whether if it is tailoring clothes (running them to an external tailor), handling delivery items, printing, car service - anything you can think of, the Prince Gallery staff will take on for you at all costs. I have observed staff taking detailed notes on little pieces of paper - this goes to show their true attention to detail and dedication to taking care of their guests. The staff would also send me lovely cards updating me on the weather, activities outside, the changing of colors of the trees, etc. Truly exceptional. 2. Property is luxurious in terms of amenities, A highly modern gym with panoramic views, luxurious spa (with amazing massage services). rooms offer panoramic views of Tokyo, rain showers, bathtubs, and generally amazing features. Extremely clean, smells great, and also a nice club lounge (I was given access due to my long stays) 3. Location - being in Akasaka, this was truly the best location. I had stayed at the Prince Sakura (in Shinagawa) which was a lot less accessible - but being in Akasaka means going to Roppongi, Shibuya, or even Shinjuku was no more than 20-25 mins in a car. Walking wise - there is a river nearby and a boathouse, running to the Imperial Palace was also a great activity, and walks in the nearby Akasaka neighborhood were very pleasing 4. COVID - When COVID hit, the hotel had a lot fewer guests but kept the hotel open. They did the very best to accommodate my requests - food, accommodation, and other items. They moved me to a corner King premier room at the same rate, etc. - very much a gracious move on their end. In general, I felt safe during a period of uncertainty at this hotel - and would never forget the staff's help and guidance. When I departed, they sent a car to take me to the airport with a staff member to help me with the bags, and a standing ovation (given I was a long stay guest) - and a gift book with their individual notes to me - it was like nothing else in this world. Prince Gallery really sets the bar.
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled
Room Tip: High floors in corner
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1 Helpful vote
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Response from , 支配人 at The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel
Responded 15 Apr 2022
Dear Renee D, Thank you very much for choosing The Prince Gallery Tokyo Kioicho, a Luxury Collection Hotel and taking a time to write a valuable review on TripAdvisor. We are pleased to read your detailed feedback about our hotel services and room facilities. This has been shared with our entire staff. I believe that all of us will surely be encouraged by your warm comments. Your feedback is very much appreciated, and we will continue to work hard to ensure that our products and services meet the high standards expected of our brand. Once again, thank you for your precious comment. We will do our best to exceed your expectations whenever you visit us, and we are all looking forward to welcoming you back in the near future. It is still uncertain situation with this pandemic, however we hope everything is back to normal soon.  Please take good care of yourself. Sincerely yours, Yukinori Tsunoda Director of Rooms The Prince Gallery Tokyo Kioicho, a Luxury Collection Hotel
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CorporateNomad wrote a review Jul 2021
Jakarta55 contributions97 helpful votes
I stayed at the Prince Gallery for two evenings. I observe that the rooms are a generous size for Tokyo. The views are fantastic. The local area is lovely are calmer than the touristy areas. The check in was swift and efficient. Breakfast is a treat. High quality - if you have the time try the full Japanese breakfast which is served a la carte rather than buffet. Similarly, the Club Lounge had great hors d'ouvres and drinks. The sake was very nice and the views again amazing. Club Lounge staff very accomodating to assisting on restaurant bookings, last minute errands, etc. One last thing that soured me was getting summoned off the bus to the airport by an over zealous hotel staffer. I was late for my flight and chose to forego the standard check out, instead checking out through the Marriott app. He asked me to step off the bus and made a scene. Hence I'm docking a point off my review.
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Date of stay: December 2020Trip type: Travelled
Room Tip: When having breakfast opt for the Japanese set menu option. Wonderful
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1 Helpful vote
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Response from , 支配人 at The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel
Responded 19 Aug 2021
Dear, CorporateNomad It is a great pleasure to know that you thoroughly enjoyed your stay with us, and we thank you for not only choosing to stay with us, but also for taking time to share your experience here on the Trip Advisor. Besides that, we apologize for the inconvenience caused when you left the hotel. We understand how your frustration was. Your feedback is very important for us and shared it with our entire team. If you would give us another opportunity, we will welcome you back with improved service to exceed your expectation. Once again, thank you very much for your valued feedback and we are looking forward to seeing you again near future. Warm regards, Yukinori Tsunoda Director of Rooms The Prince Gallery Tokyo Kioicho
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Chery86 wrote a review Jun 2021
Montreal, Canada21 contributions22 helpful votes
Brand new and beautiful Hotel ! The Service is amazing ,… we love the location too ! All the restaurants are amazing ! It’s our 5th time here and we will keep going . Perfect for business or just fun ! Super clean and modern … the view at the bar is great and they make great cocktails
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Date of stay: July 2020Trip type: Travelled
1 Helpful vote
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Response from , 支配人 at The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel
Responded 17 Aug 2021
Dear Chery86, Thank you for your continuous patronage to The Prince Gallery Tokyo Kioicho, and taking a time to write a wonderful feedback on Trip Advisor. We are glad to hear that you enjoyed your 5th stay with us and we especially pleasure to know you liked the room facilities and the view, as providing a comfortable guest room is one of our priority. We sincerely hope that we would have the other opportunity to welcome you back in near future and promise you to provide a top notch service when you come back to us. Once again, thank you very much for choosing us and looking forward to serving you again. Please take good care of yourself. Sincerely yours, Yukinori Tsunoda Director of Rooms The Prince Gallery Tokyo Kioicho
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Jeff wrote a review Jul 2020
10 contributions13 helpful votes
First of all, this review is loooooong overdue. I stayed here some 5 years ago, about 2 months after it opened, and this hotel is absolutely wonderful. It is beyond gorgeous, views to take your breath away, and service that is impeccable. Anything I needed at anytime, the staff was more than helpful to help me as I ventured out into the City. Cleanliness was on point. Food and bev was an absolute delight. Seemed to be the perfect blend of classic Japan and new-world tech in food, beverage, service and decor. The nightly dessert plates in the room were a great touch along with the hand written note. Such a special hotel in a very special city. Thanks so much Team for making my first overseas trip a most memorable one. Not sure how I will be able to top this in the future.
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Date of stay: August 2019
Value
Cleanliness
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3 Helpful votes
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Response from , 支配人 at The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel
Responded 25 Aug 2020
Dear Jeff, It is a great pleasure to know that you thoroughly enjoyed your last stay, and we cannot thank you enough for not only choosing to stay with us, but also taking the time to share your experience here on Trip Advisor. We are pleased to read your positive comment about our hotel services and room facilities and this has been shared with our entire team. I believe that our staff will be greatly encouraged by your warm comment. We truly appreciate your feedback and we will continue to work hard to ensure that our products and services meet the high standards expected of our brand. We hope we would exceed your expectations whenever you visit us and we will look forward to welcoming you back in the near future. Sincerely yours, Daisuke Namikata Senior Manager The Prince Gallery Tokyo Kioicho
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Jim F wrote a review Apr 2020
Wheaton, Illinois22 contributions45 helpful votes
This is one of the newest hotels in Tokyo and it is absolutely amazing. The lobby and bar area are breathtaking. The staff is amazing. The rooms are spacious, modern and very comfortable. This is quite possibly the most incredible hotel experience that I have ever had.
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Date of stay: October 2019
Value
Service
Sleep Quality
Trip type: Travelled
3 Helpful votes
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Response from kioicho, マネージャー at The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel
Responded 6 May 2020
Dear Jim F, Thank you for choosing The Prince Gallery Tokyo Kioicho, and taking the time to write about your experience staying with us. We are glad to hear that you liked the hotel facilities and staff service. I believe that our staff will be greatly encouraged by your positive feedback. We appreciate your positive feedback and we are all looking forward to welcoming you back in the near future. I hope you will take good care of yourself in these difficult times. Sincerely yours, Daisuke Namikata Senior Manager The Prince Gallery Tokyo Kioicho
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PRICE RANGE
US$329 - US$396 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaAkasaka / Roppongi
NUMBER OF ROOMS
250
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Frequently Asked Questions about The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel
Which popular attractions are close to The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel?
Nearby attractions include Hotel New Otani Japanese Garden (0.2 km), Toyokawa Inari Tokyo Betsuin (0.5 km), and Tokyo Garden Terrace Kioicho (0.06 km).
What are some of the property amenities at The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel?
Conveniently located restaurants include Itamae Sushi Akasaka, NINJA AKASAKA, and Soranoiro Honten.
Are there opportunities to exercise at The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel have airport transportation?
Yes, The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Prince Gallery Tokyo Kioicho, A Luxury Collection Hotel?
Many travellers enjoy visiting Hozomon (6.6 km), Tokyo Central Railway Station (2.6 km), and Nezu Shrine (5.0 km).