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07/05/2017 08/05/2017
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    Four Points by Sheraton Caguas Real Hotel & Casino

    500 Alhambra en Granada Blvd., Caguas 00726, Puerto Rico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$4
    US$119
    US$114
    US$119
    US$115
    Traveller (110)
    Room & Suite (123)
    Pool & Beach (35)
    Overview

    • Excellent45%
    • Very good27%
    • Average16%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “front desk” (38 reviews)
    “puerto rico” (35 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from Four Points by Sheraton Caguas Real Hotel & Casino
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    Rooms
    May 7 May 8
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 6 days ago via mobile

    As part of a biggest group, I stayed at this location recently. Rooms were ample, clean, with a very nice desk and TV. Service was very good and courteous. The group in charge of the event were quick and accommodating at our requests, always with...More

    Helpful?
    Reviewed 3 weeks ago

    Just stayed one night but had a good stay. The room was a little outdated but clean and comfortable. The beds slept well and the sheets and comforter were clean. The casino was fun and I was able to win so I could pay for...More

    Helpful?
    Response from Yariann A, Manager at Four Points by Sheraton Caguas Real Hotel & Casino

    We appreciate you sharing your comments with us and are pleased to know you enjoyed your stay. Our goal is to provide our guest with a comfortable experience and to assist them every step of the way, It seems by your review that your experience...More

    Reviewed 3 weeks ago

    As a Platinum member of SPG I get upgrades in most hotels I stay in and I did receive an upgrade but the room was not good. Facing an air-conditioning unit, the windows had privacy stickers so I couldnt see out. I requested a change...More

    Helpful?
    Response from Hermes C, Director of Sales at Four Points by Sheraton Caguas Real Hotel & Casino

    Dear guest, I want to thank you for staying with us, and mentioning great things about our staff! We appreciate your review and we hope to one day have the opportunity to welcome you back for a stay that exceeds your expectations. Warm regards, Hermes...More

    Reviewed 4 weeks ago

    Love to stay here (at least once a year for the last 7 years) the staff is wonderful they make you feel like family. I come down here on business and after a long day the people here make you feel good again. You can...More

    Helpful?
    Reviewed 4 weeks ago

    I try to find the good in everything when I travel on business, and this hotel has very friendly staff members. However, the negatives far outweigh the positives at this hotel. The carpets in the hallways are FILTHY! -- ground in dirt and grime that...More

    Helpful?
    Response from Friulanno, Director of Sales at Four Points by Sheraton Caguas Real Hotel & Casino

    Dear guest, We want to thank you for staying with us, and mentioning great things about our staff! Nevertheless, cleanliness is a key priority for our hotel and I am very sorry that we fell short of your expectations. Please rest assured that your comments...More

    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    Details
    • Price range
    • US$106 - US$159 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (110)
    Room & Suite (123)
    Pool & Beach (35)
    Dining (15)
    Nearby
    Nearby Restaurants
    Restaurante Raices
    209 reviews
    2.71 km away
    Angus Ranch
    181 reviews
    4.36 km away
    Orujo Taller De Gastronomia
    133 reviews
    4.24 km away
    Bistro Tartine
    47 reviews
    3.52 km away
    Nearby Attractions
    Caguas Botanical Garden William Miranda Marin
    153 reviews
    3.49 km away
    Plaza Palmer
    80 reviews
    4.83 km away
    Tourism Family
    38 reviews
    3.69 km away
    Bowlera
    42 reviews
    3.46 km away
    Questions & AnswersAsk a question
    Courtney L
    How expensive is the food in puerto rico?
    5 January 2017|
    Answer
    Response from ZuleikaRi | Reviewed this property |
    Hello, Courtney. Average of $8-$20 per person.
    0
    Votes
    Travelman360
    Is there off street parking? can you park on street at no charge?
    26 December 2016|
    Answer Show all 4 answers
    Response from Rincon C | Reviewed this property |
    There's off the street parking, no charge,
    1
    Vote
    B Ivette B
    Do you have a room with a Jacuzzi
    11 October 2016|
    Answer Show all 2 answers
    Response from Lourdes C | Reviewed this property |
    no I don't only a regular bathtub
    0
    Votes
    Room Tips
    "Any room is good, but the golf course views are really nice."
    Read review
    "Don't stay here -- what more can I say?"
    Read review
    "All the rooms has a big tv and a very comfortable bed"
    Read review
    "Third floor is Sheraton Preferred Member non-smoking rooms. There mainly pool and countryside views. Views..."
    Read review