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The Ritz-Carlton, Abama

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The Ritz-Carlton, Abama
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2,178 Reviews from our TripAdvisor Community

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Showing 1,365: English reviews
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West Midlands
Reviewed today NEW

As previous reviews, this is very much a good 4* hotel, definitely not 5* They struggle to cope with the number of guests and consequently things are full/ over booked. The level of detail required to make it a 5* hotel is missing.

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2Thank traveller1198
Manchester, United Kingdom
Reviewed 3 days ago NEW

The hotel itself has wonderful grounds, the plants and greenery are all superbly maintained and the staff are very pleasant. The rooms are typical of a 5 star hotel; large and with all the usual facilities. In spite of this, I will not be returning to this hotel. Throughout our stay, the hotel was teeming with children and babies, which...

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5Thank suttong
Abama4, Manager at The Ritz-Carlton, Abama, responded to this review

Dear suttong, I would like to thank you for taking the time to post your comment. Allow me first of all to apologize if our resort has not offered in certain moments of your stay the experience you were looking for. Our adult only villas would have certainly the relaxing atmosphere that you have been looking for. This area is...

Prague, Czech Republic
Reviewed 3 days ago NEWvia mobile

My experience in Tenerife has been spoilt by this hotel where I returned after the first perfect experience with them (being premium Platinum member of Marriott chain), my advice to you - try and avoid as much as you can!! Experience started when we arrived and heard that they are 96 percent full so they will have to put us...

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3Thank AlexandraBorsuk
Abama4, Manager at The Ritz-Carlton, Abama, responded to this review

Dear AlexandraBorsuk, Allow me to thank you for posting your comment. I am really sorry that your return has not been as you remembered or expected. During your stay we will certainly look forward to adapt and offer you again the experience you had in your first visit. Best regards, Cristian Alberto Duty Manager

Chester
Reviewed 3 days ago NEWvia mobile

Our last minute search for a week of total sunny relaxation took us to the Ritz-Carlton resort on Tenerife. We could not have wished for anything better. Honestly. From the moment we arrived, the level of service was fantastic. I was suffering from motion sickness after a bumpy flight, so reception staff immediately sorted express check-in, getting me set up...

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2Thank Normansmum
Amsterdam
Reviewed 4 days ago NEW

As we had bad experiences in the past in Ritz Carlton hotels, we decided not to stay for a certain period in one of their hotels. For this holiday we decided to visit Ritz Carlton again because of the service and luxury properties. The manager informed us upfront that we would get a memorable stay and that if we need...

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2Thank Dutchguy71
Abama4, Manager at The Ritz-Carlton, Abama, responded to this review

Dear Dutchguy71, I would like to thank you for taking the time to post your comment. First of all I would like to start of by apologizing for all the inconveniences you have faced during your recent stay in our resort. All the issues reported are surprising and certainly do not represent the standards of cleanliness and service our resort...

Bjärred
Reviewed 6 days ago NEW

In my opnion this is a 4* hotel with a 5* kitchen. The management says that the hotel is 5*, but they are not so successfull. The buildings and the rooms are nice but the service and the housekeeping is of a lower quality. There are several restaurants. You find the best food in the 1* michelin Japaneese restaurant, and...

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Thank Leo_4646
Abama4, Manager at The Ritz-Carlton, Abama, responded to this review

Dear Lars L, I would like to thank you for taking the time to post your comment. First of all allow me to apologize for the inconveniences you might have encountered, we will share your valuable feedback with all responsible departments. We want also like to thank you for your good comments in regards to our facilities and fantastic restaurants....

Reviewed 1 week ago

It was very good choice for 9 days vacation. Resort is family friendly. Nice golf course, beach, many amenities. Free internet, free parking but although a little pricey. 3 weeks would be destroy my Family budget:)

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1Thank Andrej K
Belfast, United Kingdom
Reviewed 1 week ago via mobile

I booked a spa treatment during my stay at the hotel and have to say the standard of service was not up to the usual Ritz Carlton standard. I have stayed in many Ritz Carlton properties and usually go to the Spa at some stage during my stay so I think I am qualified to make my comments. Good points...

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1Thank Anne J
Abama2, Assistant Director of Rooms at The Ritz-Carlton, Abama, responded to this review

Dear Anne J, I would like to thank you for taking the time in submitting your review after your recent Spa treatment. It was pleasing to read that the therapist provided you with a good treatment but disappointing to read about the arrival and post treatment. Please accept my most sincere apologies as we seem to have overlooked some very...

Appleby Magna, United Kingdom
Reviewed 1 week ago via mobile

Good rooms, restaurants, swimming pools and the beach. Unpredictable weather but generally t shirt weather. The pools are heated to 26'C but the sea water is cold. Food is very good Around €115 for two with wine, significantly more at the Michelin starred restaurants.

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1Thank pitcherUnitedKingdom
Piatra Neamt, Romania
Reviewed 1 week ago

The hotel it's nice with many dining choices were the food is good no matter were you go as I believe it's a high expectation from all outlets based on the 3 Michelin stars that the hotel has for two of their restaurants. The beach and the adult swimming pool is really nice with splendid views. Room was clean with...

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Thank Eddie_Corleone

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Txoko
Txoko
Cuisines: Mediterranean, Spanish
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy the luxurious amenities from the Ritz-Carlton, Abama. Surrounded by picturesque backdrops like no other, guests will leave with memories to last a lifetime with experiences to follow. ... more   less 

Additional Information about The Ritz-Carlton, Abama

Address: Ctra. General TF47 km 9, 38687, Guia de Isora, Tenerife, Spain (Formerly The Ritz-Carlton Abama)
Region: Spain > Canary Islands > Tenerife > Guia de Isora
Price Range: €231 - €669 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Abama 5*
Number of rooms: 461
Reservation Options:
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Also Known As:
Abama Hotel Tenerife
Abama Tenerife
The Ritz-Carlton, Abama Tenerife/Guia De Isora
Hotel Style:
#3 On the Beach Hotel in Guia de Isora
#3 Luxury Hotel in Guia de Isora
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Abama staff and other travellers.
73 questions
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Questions? Get answers from The Ritz-Carlton, Abama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tagor Villas are adults only, with private pool, breakfast and own golf buggy to get around the resort”
 of 5 bubbles Gulfw, 13 Mar 2017 | Read review
“The villa suites are large and quiet”
 of 5 bubbles brighton50, 10 Mar 2017 | Read review
“The upper floor in the villas.”
 of 5 bubbles alexander76london, 5 Mar 2017 | Read review
“Central building, high floor, upgrade to suite from deluxe from sea view if you can”
 of 5 bubbles Penfroman, 3 Mar 2017 | Read review
“Go for a club room if you can afford it otherwise floor 9”
 of 5 bubbles daviddyr, 21 Feb 2017 | Read review
5 of 5