Finding an ideal family-friendly hotel in Ayer Keroh does not have to be difficult. Welcome to Mudzaffar Hotel Melaka, a nice option for travellers like you.
As your “home away from home,” the hotel rooms offer air conditioning and a desk, and getting online is easy, with free wifi available.
Guests have access to 24 hour front desk, room service, and 24 hour check-in while staying at Mudzaffar Hotel Melaka. In addition, Mudzaffar Hotel Melaka offers a pool and an on-site restaurant, which will help make your Ayer Keroh trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
While in Ayer Keroh, you may want to check out some of the restaurants that are a short walk away from Mudzaffar Hotel Melaka, including Restoran Ikan Bakar Malim (0.3 mi), Aida Rich Cafe (0.4 mi), and Restoran Sambil-Sambil Ayam Kampung (0.3 mi).
There is no shortage of things to do in the area: explore popular gardens such as Melaka Botanikal Garden and Thousand Flower Garden (Taman Seribu Bunga).
Mudzaffar Hotel Melaka looks forward to welcoming you on your visit to Ayer Keroh.
From the sweltering heat of the lobby to sparse staffing, everything says “we only wish we are a 5-star but...”. Mudzaffar looks like they are a hotel training academy specialising in aiming at generating as many as guest complaints as they can possibly get. What they actually do with the complaints is anyone’s guess: probably classify them under OSA. These are the training areas that we experienced: 1. Air-conditioning in lobby not functioning. Probably for vocational trainees under find the cause. Or for finance officers on how to brutally reduce cost. 2. Inadequate staff to handle concierge. Designed for managers who can see the effects 3. Shops not opened. For time management trainees to see relationship between opening hours and revenue 4. Toilet with no hand drying facilities. For maintenance staff is and why the floor and door knobs are wet 5. Late check in: Staff learning to admit guests strictly at 3pm check in time despite hotel near empty on Sunday at 2:00pm 6. Slip shod construction. Meant for building students to see how to frustrate a 5-star claim 7. Room: 2 pillows for a double bed. Not even one extra in the cupboard. TV no reception until a few hours passed by. Room painted, no wall paper. Shower water pressure low. They give only one key card. All for trainees to evaluate the savings made. 8. Upon reaching the room there were 4 plates left by previous guest by the door. When we came back from dinner at 9pm, they were still there. Called reception and they casually replied “we will send someone to clear them” unperturbed by what happened. That off the cuff reply proves training works at this Academy. In all the Mudzaffar Hotel Training Academy is highly recommended for those who are into the academics. Not for a real hotel guest with out of norm expectations of staying in a hotel for comfort and rest. …
The cheapest 5 star hotel in Melaka. Overall is good and counter service can be improved. The room is big, clean & comfort to stay. Every devices are functionning well. Located nearby government office
stayed in family suite. requested 2nd keycard but was denied. the reception said have to wait for all guest to check in then only they can give if got extra. do you really operate with just 1 keycard per room?. no standby card?. its hard for us to go in and out as we are 2 family staying there. then in the suite, master bedroom only got 2 pillow. i asked the reception, it was suppose to be 4 pillow per room. requsted pillow to house keeping, but never recieved. house keeping said a lot of other guest requested for extra pillow, so they dont have enough. but why i only get 2 when it was supposed to be 4?. i got 2 small kid, we really need that pillow. during breakfast, the girl at the counter was so rude. no greeting, no smile and no manners. i went in there, stated my room number and she replied " bagi kupon" without looking at me in a rude tone. when we left, my mother smile at her but then she just looked away. Plug point far from bed No a/c at lobby. so hot. No blower in lift No pool towel some staff need to train how to treat and talk to guest. please improve guest experience and staff treatment. you are 5 stars hotel. but the food was really good. two thumbs up. keep it up.…
The hotel was quite full as there were a few corporate events plus busloads of foreign tourists. Still the staff on duty made sure that check in was smooth. I was allowed to check in an hour earlier than the stated time. The room was clean and overlooked the pool.
Wonderful view and your staff is so friendly. its started from check in proccess until check out i can give you 10/10 best service. your receptionist, concierge and your security team all excellent. they always good when engage with me. im like my breakfast during my stay in this hotel. Yes, ABC after my check out period so delicious !! cant wait to come back again to see your restaurant open in your cruise soon.
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