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Neptune Beach Resort

About
Location
Cleanliness
Service
Value
Certificate of Excellence
Located on the silver sands of the Bamburi Beach, 14 km to the north of Mombasa City and approximately 24km from Moi International Airport, the resort offers all the comforts of home and maintains an open air feel due to its large reception and hallways. This resort is very popular with regular guests, offering very good service and a family atmosphere. Special highlight is the lush garden area and the new terrace with a view of the Indian Ocean. There are many quiet areas throughout the resort including the newly created “coffee shop” to offer you calm and relaxation. The generous lobby and the impressive halls create an open air feeling leaving you with plenty of room for your very individual holiday experience.
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Property amenities
Pool
Restaurant
Business Centre with Internet Access
Room Service
Free Parking
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Safe
Great View
HOTEL CLASS
Location
Full view
Getting there
Moi Intl Airport17 km
Vipingo Airport20 km
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Nearby attractions
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Reviews (401)
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251 results
Traveller rating
101
92
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6
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LanguageEnglish
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101
92
43
9
6
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All reviews beach boys water aerobics animation team snack bar low season pool attendant clean pool enjoyed my stay restaurant staff our honeymoon relaxing stay special thanks indian ocean out of this world sunbeds kenya safari
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1 - 5 of 251 reviews
Reviewed 5 days ago

Spacious room with clean environment and good room service . Very friendly reception with a cold juice and cooling tower to make one feel at home . Very friendly waiters like christine and mariam. At the pool side we have peter who is resourceful and...More

Date of stay: October 2018
Thank Wanbua
Reviewed 21 October 2018 via mobile

We enjoyed our stay..must admit staff are friendly our room was clean thanks to rehema our housekeeper ☺generally the atmosphere is good I could say it's a perfect get away. The food is ok though not much to choose from.I love that the hotel is...More

Date of stay: October 2018
Thank Njaji
Response from Neptune S, Director of Sales at Neptune Beach ResortResponded 4 weeks ago

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed 15 October 2018 via mobile

Excellent stay..friendly and proffessional staff..excellent food and ambience. very peaceful..very spacious rooms as well.ample activities as well.short walk to the beach which is a blessing!!we will definitely be back soon!!More

Date of stay: October 2018
Thank Pratik V
Response from Neptune S, Director of Sales at Neptune Beach ResortResponded 15 October 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We look very much forward to welcome you again in one of our Beach Resorts or...More

Reviewed 9 October 2018

i stayed for 4 nights with my sister and daughter. the rooms bedding were to say the least quite stained. the towels were no where near white, we had to ask the room attendant to choose for us better looking towels. The food was not...More

Date of stay: October 2018
2  Thank Wanjiru2017
Response from Neptune S, Director of Sales at Neptune Beach ResortResponded 15 October 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

Reviewed 23 September 2018 via mobile

The food, what you would find in a bed and breakfast budget lodging. I had to eat outside the hotel almost everyday despite being on an all inclusive package. Been to many other neighbouring hotels and the truth is Neptune are stuck in the past,...More

Date of stay: September 2018
1  Thank titowaitara
Response from Neptune S, Director of Sales at Neptune Beach ResortResponded 15 October 2018

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many...More

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Questions & Answers
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25 August 2018|
AnswerShow all 3 answers
Response from Nesrix | Reviewed this property |
You can go for a walk by the beach at night which is very nice actually and yes there are other hotels near by and you can ask hotel to book u a taxi and u can go out for different restaurants, Tamarind is highly recommended... More
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20 August 2018|
AnswerShow all 2 answers
Response from WingedPegasus | Reviewed this property |
Beach towels yes, facilities no. In fact if you want to use the safe in the room you have to pay them daily rent !!!
1
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Room Tips
"Good sea view rooms with lifts for top floors"
Wanbua
5 days ago
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"best to pay extra for pool/sea view room"
llorna
14 Sep 2018
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"It's near the main road, hence you can go out and about"
debbokech
2 Sep 2018
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"Request top floor"
joyceh695
23 Jul 2018
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PRICE RANGE
US$149 - US$271 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sentido neptune beach hotel bamburineptune beach hotel
LOCATION
KenyaCoast ProvinceMombasaBamburi
NUMBER OF ROOMS
78
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