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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
I stayed at Neptune for 3 nights with my family. We got there late afternoon and were welcomed by James, who checked us in very fast. The initial room we had been allocated had a major bathroom leak but we were quickly moved to another...More
Thank JNjeri
Response from NEPTUNE H, Director of Sales at Neptune Beach ResortResponded 2 days ago
Dear valuable Guest,
Sunny greetings from Neptune Hotels.
Thank you for your open feedback.
As a part of the leisure hotel industry, we are dependent on our customers' opinions.
We are grateful for their interest and for their sharing suggestions for improvement with us.
Many...More
My hubby and I had an awesome experience here. We were helped to carry our bags into the lobby where we were welcomed with nice, cold, fresh juice. The receptionist Laura was so welcoming, gracious and courteous. We checked into a beautiful, neat, fresh, cosy,...More
Thank Wanjiku W
Response from NEPTUNE H, Director of Sales at Neptune Beach ResortResponded 4 weeks ago
Dear valuable Guest,
Sunny greetings from Neptune Hotels.
Thank you for your open feedback.
As a part of the leisure hotel industry, we are dependent on our customers' opinions.
We are grateful for their interest and for their sharing suggestions for improvement with us.
Many...More
Neptune is a really great place! Their service is commendable and the food served is amazing! You got to try their club sandwich! Also the entertainment in the evening is lovely. Definitely looking forward to make another visit soon.
Such a beautiful hotel with a wide entrance that leads to the pool side. So breathtaking at night with all the lights that illuminate the place. We felt so much at home with the great service provided by the staff and the spacious rooms. The...More
Thank juls107
Response from NEPTUNE H, Director of Sales at Neptune Beach ResortResponded 10 April 2017
Dear valuable Guest,
Sunny greetings from Neptune Hotels.
Thank you for your open feedback.
As a part of the leisure hotel industry, we are dependent on our customers' opinions.
We are grateful for their interest and for their sharing suggestions for improvement with us.
Many...More
Just got off the phone with the best reservation specialist. Ms. Yolanda was the most helpful fun person to deal with whom not only was helpful but very entertaining. Love the first impression and can not wait to enjoy our weekend she planned for us....More
Thank rjcoffie
Response from Neptune S, Director of Sales at Neptune Beach ResortResponded 11 March 2017
Dear valuable Guest,
Sunny greetings from Neptune Hotels.
Thank you for your open feedback.
As a part of the leisure hotel industry, we are dependent on our customers' opinions.
We are grateful for their interest and for their sharing suggestions for improvement with us.
Many...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Pool
Restaurant
Free Parking
Beachfront
Breakfast included
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Children Activities (Kid / Family Friendly)
Room Service
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Tennis Court
Details
Price range
US$103 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#2 Top resorts Hotel in Bamburi
#3 On the Beach Hotel in Bamburi
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
78
Reservation Options
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Jovago.com, Orbitz, Travelocity, Priceline, Cancelon, Agoda and Cheap Tickets so you can book your Neptune Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hi, I would like to have a double room 3 night stay between Dec 27th &30th what's the best rate u can offer
11 December 2016|
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Response from Neptune S | Property representative |
Dear guest, Thank you for the message. Happy to inform that you can find the best available rate on neptunehotelscom where you can make a secured booking. Kindest regards.
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Lyanne J
Hello, is this offer all inclusive, the Neptune Hotel website lists a beach resort all inclusive package as having the following:
All Inclusive = when you book a room, following is included:
-welcome drink
-breakfast in the main restaurant, buffet style
-lunch in the main restaurant, buffet style
-dinner in the main restaurant, buffet style
-soft drinks, water, assorted juices and selected cocktails, beer, wine and spirits from 10:00-00:00
-snacks, tea and coffee at dedicated times
-animation activities
-fresh water outdoor swimming pools
-use of sunbeds and beach towels.
24 March 2016|
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Response from Dirk-Jan K | Reviewed this property |
yes, that is what they offer. All inclusive as you would expect it. The only thing that is not included is additional water sports (surfing, kiting, para glide, scuba diving, etc). Or if you want international brands as... More
yes, that is what they offer. All inclusive as you would expect it. The only thing that is not included is additional water sports (surfing, kiting, para glide, scuba diving, etc). Or if you want international brands as booze and not the local stuff. Stay away from the wine, btw, not very good.... ;-) Their staff is extremely friendly and will go out of their way to give you a good time!
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Monika899
Hi, I'm planning to stay in the hotel in November. Is there any gym or classes during the day in the hotel ? Thanks
30 September 2015|
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Response from wallace823 | Reviewed this property |
There isn't a gym, but they have a wonderful volleyball net, where residents can play. They are even sometimes joined by other visitors
from the neighbouring hotel and the staff.
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Room Tips
"The rooms at the corners are larger/spacious like 305"
Ireland