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Ona El Marques

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241 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Margate, United Kingdom
Reviewed 3 August 2016

Great apartments only a short walk from a lidl store which has everything you will need for your stay. located high up on the hill so would advise having a car if booking here as the hills are really steep. Beautiful location but really quiet even during the summer school holidays, facilities are great the pool is lovely and bar/restaurant...

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Helpful?
Thank phild972
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr phild972, Thank you very much for your comment, we hope to host you again in your future visit. Sincerely,

Reviewed 2 August 2016

Visiting a little known resort in tenerife was a bit of a gamble when you're slightly OCD and you have two fussy children in tow but I'm glad I took the gamble..we stayed there for a week on a self catering basis and I can honestly say it was genuinely the most relaxing place I've ever been to. The majority...

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1Thank Lani75
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mrs Lani75 Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same basis...

Wales, United Kingdom
Reviewed 29 July 2016 via mobile

Beautiful apartment with fantastic views. Lovely pool with a separate shallow end for younger children. Only a short walk from the harbour and restaurants. Food at the resort is very well made and reasonably priced. Can't wait to visit again.

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Helpful?
Thank Welshiejo
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr/Mrs Welshiejo We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. We look forward to welcoming you to our hotel on your next visit. Warmest regards,

kent
Reviewed 16 July 2016

2nd visit, More improvements to the rooms and pool area. Staff very helpful. Food was delicious, BBQ night was great. Looking tos tay again next year. It is quiet, safe for children in a great area. LIDL 200m

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Helpful?
1Thank steamtrain1345
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr/Mrs steamtrain1345, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona El Marqués even more. We look forward to welcoming you back to the hotel. Kind regards,

Reviewed 10 July 2016

enjoyed a great week at One El Marques with our party of 6. The entire staff was extremely friendly, the villas were excellent, and on the on-site restaurant was fabulous... a quick walk down the hill opens a world of dining, beach, and shopping

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Helpful?
Thank Leigh R
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr Leigh R, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely,

Spalding, United Kingdom
Reviewed 9 July 2016

I am lucky to have a friend with a time share at El Marques during the first week in July and have stayed here on four or five occasions and I love it. But apartments can be rented too throughout the year. Every time I go, either the rooms or something on the site has been upgraded and everything is...

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Helpful?
1Thank Sue S
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mrs Sue, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole xxx team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We are sure...

Bromborough, United Kingdom
Reviewed 8 July 2016

First visit to Tenerife, nice RCI swap. 2 bed apartment was nice although disappointed as we didn't have a view at all. Good spot if you are happy to walk to places. Pool kept very clean and tidy, friendly staff. Apartments only cleaned once during visit (unless u pay extra), take extra cash for electric, air con, wifi as this...

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Helpful?
Thank Tracey K
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mrs Tracey K, From Ona El Marques we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel. Your comments and suggestions are highly appreciated, thanks to them, we can identify our weak points and at the same time, make improvements in our service. We would like to clarify...

Derby, United Kingdom
Reviewed 30 June 2016

First time staying at these apartments, we had a 2 bed apartment which had everything you needed and more, would recommend staying here. Close to shops, bars. Rooms cleaned, towels changed regular, Fantastic views from our apartment, overall it was a fantastic place to holiday with family or without, would definitely return again, reception staff a pleasure to deal with...

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Helpful?
Thank micheleaustin111
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr/Mrs, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona El Marques team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We are...

South Lanarkshire, United Kingdom
Reviewed 25 June 2016

Shops and entertainment we're basically on your doorstep, the sports bar was great for playing tennis, pool etc. The swimming pool was very clean and was constantly monitored by the lifeguard. The staff were friendly and were always eager to help with any questions. The sea view was stunning although you need to be on the second floor or higher...

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Helpful?
Thank zuko666
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mr/Mrs zuko666 Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely,

Reading, United Kingdom
Reviewed 8 June 2016 via mobile

My third trip this year. Have been coming here since 1996 at least once every year. Now own three weeks and use RCI to swap weeks around as I need to. The complex is always spotlessly clean and the appartments are undergoing significant refurbishment. Most staff have been here forever and make everyone feel very welcome

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Helpful?
Thank wendyladds
Onahotels, Director de Relaciones con Clientes at Ona El Marques, responded to this review

Dear Mrs wendyladds, Thank you very much for your warm comment. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same basis every day. We hope to host you again in your future...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
Official Description (provided by the hotel)
Ona El Marques has a great location near the pretty village of Los Gigantes, the ideal setting for a dream vacation with Onahotels. The hotel offers apartments of one and two bedrooms, totally equipped and Wi-Fi. Kitchens are equipped with microwave, kitchenware, fridge, oven and washing machine. The living room is equipped with a Satellite TV, air conditioning and a DVD player. Some of the apartments have balconies from which you can watch the glorious sunsets over the island of La Gomera. Los Gigantes is dominated by the incredible blue-gray cliffs that rise like giants over the town, giving it its name and offering a spectacular setting. The village is only ten minutes away from Ona El Marques and has a variety of shops, restaurants and attractive bars facing the sea. Built around the harbor, where luxury yachts float next to fishing boats, Los Gigantes is proud of its beautiful beach kissed by the clear blue waters of the ocean. You can find another spectacular beach in the nearby village of Playa de la Arena. Ona el Marques is a sophisticated and elegant resort that has everything you need for a truly memorable holiday. ... more   less 

Additional Information about Ona El Marques

Address: Calle Rosas 4, 38683 Santiago del Teide, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Santiago del Teide
Price Range: €53 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ona El Marques 3.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
El Marques Hotel Los Gigantes
Ona El Marques Tenerife/Santiago Del Teide
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Questions & Answers

Here's what travellers have asked, with answers from Ona El Marques staff and other travellers.
41 questions
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Questions? Get answers from Ona El Marques staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 88e is where the photo's were taken from.”
 of 5 bubbles Poddyr, 17 Mar 2017 | Read review
“Ask for room facing Santiago sports bar where the food is also good”
 of 5 bubbles lornap194, 10 Mar 2017 | Read review
“If you want the sun in the afternoon/evening, ask for a south/south west facing room.”
 of 5 bubbles JackM35, 9 Mar 2017 | Read review
“Not every apartment has sea view so you may want to specify”
 of 5 bubbles CarolL446, 25 Feb 2017 | Read review
“Try to get a room facing the sea, those at the back get little sun.”
 of 5 bubbles 19YvonneG, 24 Feb 2017 | Read review
5 of 5