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Sercotel Ciutat de Montcada Hotel

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Verdi, 12 Hb-004510, 08110 Montcada i Reixac Spain
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US$71
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Free cancellation until 05/02/23
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About

#1 of 2 hotels in Montcada i Reixac
Location
Cleanliness
Service
Value
The Sercotel Ciutat de Montcada Hotel is a welcoming hotel in Montcada, near Barcelona. The hotel is easy to access thanks to its excellent location only 50 metres from the local train stop ‘Montcada-Ripollet’ in the middle of Barcelona’s most important business and industrial areas. Boasting a very elegant décor, the Sercotel Ciutat de Montcada Hotel has 105 well-equipped rooms at its disposal. Free wifi internet is available throughout the hotel 24 hours a day – in the rooms as well as in the restaurant and at the reception. The hotel is the perfect spot for business meetings because of the six function rooms available that are prepared for any kind of event. The rooms have all the equipment you might need and offer all the services necessary for a guaranteed successful event in Montcada.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Catalan
480Reviews21Q+A18Room tips

Reviews
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Erin S wrote a review Nov 2022
1 contribution1 helpful vote
We booked a double room for 4 nights. However, when we got our room key after paying an unexpected tourist charge we got into the room to realise we had been given twin room with 2 single beds. So after going back down to the reception where we was greeted with such unprofessional manners from the lad on reception we was told that the double rooms was down to availability but not once was this mentioned anywhere on our booking. He was completely unprofessional and rude! No English channels on the tv, the shower leaked most of the night, the curtains did not close properly, the light next to the beds was practically hanging off. The terrace pool was close, but yet again not to our knowledge until we got there, door was closed and could not even sit on the roof terrace. The hotel is a little far from the centre and ranges from €30-40 euros into the town centre although there is a train station round the corner which charges €2.40 per person one way. Safe to say I will not be visiting this hotel again!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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jon P wrote a review Nov 2022
2 contributions
My wife booked this on a whim- we didn’t really get a look at the reviews prior but I wish we had ! My boy was looking forward to using the roof top pool unfortunately this was closed from the start of October fair enough we thought but there’s little to recommend the hotel otherwise . No kettle / drinks facilities in room although there was a fridge with a little leak . Breakfast poor featuring square ham straight out of a packet served in the bar / lounge with no atmosphere at all not even background music. Staff are few and far between and the TV has no English channels at all not even a news channel. Location is ok if you don’t mind travelling in and out trains run around every half an hour seemingly (make sure you validate your ticket ). There’s no in room information however the shower was good and bedding was changed daily . On our last night we were disturbed by local residents arguing at 23.30 loudly and at 2.30 am a disturbance involving guests and a taxi driver which saw 4 local police cars turn up ! Our
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Pay a bit more and stay somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sag92 wrote a review Oct 2022
Galashiels, United Kingdom5 contributions
This was no way a 4 star hotel, it was a let down to be perfectly honest. The room was a good size but in need of a refurb. The floor was stained and broken. The curtains musty and old as well windows not dusted or cleaned. And no tea/coffee facilities in the room which was very strange, never experienced that in any hotel I’ve stayed in previously. The air con was good and the bathroom was really nice. Great shower. Didn’t eat or drink at the bar/restaurant so unable to comment on this. Disappointed that the roof top pool was not open when we went, especially with it being rather hot in temperature. Very good location for near by train station. Not much else close by.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ellen L wrote a review Aug 2022
Herne Bay, United Kingdom55 contributions36 helpful votes
One thing that is worth noting if you’re planning on staying here is that Google maps will take you to the wrong place for this hotel so make sure you put in the full postcode. Me and my 4 friends were very happy with the helpful and friendly staff, clean rooms with a fridge and location of the hotel. Supermarket and train station very close by. 20 min train journey into central Barcelona. Or around €25/30 taxi which is cheap if there is a few of you. My only downfall I have about this hotel is that the pool was very unclean and had loose/broken tiles at the bottom of the pool. This was a shame as we didn’t spend as much time here as we planned due to the cleanliness of the pool. It was closed for maintenance on the last day so maybe these issues have been fixed? We got a cheap deal via love holiday for this holiday, I would definitely stay here again for the price.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rubén López, Atención al cliente/recepción at Sercotel Ciutat de Montcada Hotel
Responded 11 Sep 2022
Dear Ellen, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alice wrote a review Aug 2022
London, United Kingdom19 contributions4 helpful votes
Hotel is generally nice, rooms are a good size and the facilities are good. The hotel is also only a few minutes walk from the nearest station and super market Which is great. However, when we checked in at normal check in time (4pm) we were given a room with 2 single beds despite requesting a double when we booked over a month prior, when we went down to reception to ask about this they told us we would have to wait until tomorrow to move as all doubles were booked (despite us requesting it and it being agreed on booking confirmation), when we went down the next day as instructed, we were then told again it was fully booked. On the first day we were also told the pool was out of use and that they were having some maintenance issues (fine) but disappointing. Phone in room was also broken and we had to keep requesting new room keys (ended up with over 9 at the end of the holiday) as the door didn’t work which wasn’t what you needed after a long day. Beware that if you are staying out late, the automatic doors to the hotel get locked and are not accessible by your key, you have to press a call button for reception and there is no number to call or anything else if someone isn’t there. We got in at 1am one evening only to be locked outside for 25 minutes until eventually a guest was leaving the hotel which allowed us access, there was no one at reception so we were waiting outside at 1am feeling unsafe and not knowing what we would do if the guest didn’t come down.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rubén López, Atención al cliente/recepción at Sercotel Ciutat de Montcada Hotel
Responded 11 Sep 2022
Dear Alice, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! As my colleages told you, bed type is always under availability upon arrival. Sincerely, Rubén López Jefe de recepción Sercotel Ciutat de Montcada
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ZD92 wrote a review Aug 2022
Middlesbrough, England, United Kingdom638 contributions143 helpful votes
Just got back from a weekend staying at the Sercotel Montcada - I’ll start by saying this is by no means a 4* hotel! My partner booked this trip as a 30th birthday present and we were quite disappointed with the experience. Location isn’t great for the centre of Barcelona. Granted there is the little supermarket and 777 which do great pizzas, but other than that there’s pretty much nothing. Rooms are basic and bog standard. Bonus is that there is air conditioning for the hotter months and we did get clean towels each day. The chairs in reception are all ripped and worn, no atmosphere or holiday vibe what so ever. The bar and restaurant were also closed all weekend when we were there due to staffing issues - not what you want when you’re meant to be on holiday! The pool are is nice but again not up to standard, there’s only 4/5 loungers so we struggled to ever get seated. The pool is in need of some maintenance - all the flooring is coming away and there’s loose tiles all around the pool! The metro station is two minutes away but we found it a nightmare to get to Catalyna and they were constantly cancelled, be prepared to pay more than €30 for a taxi back. One night we had thunder storms and the water was actually pouring in through the window as the seal had gone! It was running down the wall for half an hour with pools on water on the floor, and this is a 4*? All in all not really a great holiday experience and I wouldn’t recommend staying here.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rubén López, Atención al cliente/recepción at Sercotel Ciutat de Montcada Hotel
Responded 3 Aug 2022
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gary M wrote a review Jul 2022
Devonport, United Kingdom2 contributions
Currently sat at the airport waiting to leave, and feel the need to leave a review for some of the most helpful staff I’ve come across on holiday, and a clean and well run hotel. From arriving in the early hours of the morning and being handed water by Gaston, to him regularly checking we were ok and needed anything each night we returned to hotel, nothing was too much for anyone. We stayed in a suite for 5 nights and was cleaned each day with beds made and fresh towels. Given 2 room keys so leave one in to keep the air con running and your room is lovely and cool at all times. Hotel is in an easy location to travel into the city. Using the R3 line at the station outside the hotel near enough - and couldn’t hear hardly any noise from the station, certainly not enough to wake anyone. The shopping centre basically attached to the hotel has all the necessities needed, and all in all the hotel is in a great location, with great staff. Just re-tile the pool during the off season to get rid of the loose tiles and it’ll be perfect!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rubén López, Atención al cliente/recepción at Sercotel Ciutat de Montcada Hotel
Responded 31 Jul 2022
Dear ElementMIller; Thank you so much for your review. We have transmited to Gaston your opinion and we are proud of our staff. We are glad you had a great stay with us and we hope to see you again in a future. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marie P wrote a review Jul 2022
1 contribution1 helpful vote
This hotel is located right next to the station in Montcada-Ripollet not Fondo (Like Apple maps stated). We arrived at 7pm after following the map to the wrong place and staff don’t speak much english, we explained that the maps took us to the wrong place but I don’t think they understood. Went to the room and it was clean, air con in the room, no tea making facilities however anything you need, call the reception and they will bring it. They offer room service and a restaurant with the same menu, nothing took our fancy on it so we did not use either. The shopping centre is a 2 minute walk from the hotel and it has a cafe which is called 777 and the staff do not speak english but are so lovely and can’t recommend enough! The shop (Mercadona) staff do not speak English either but it was easy to buy and shop in. The roof top pool is lovely and maintained well but not much room if it gets busy. The train station is a 3 minute walk (if that) and has a ticket machine which is easily navigated. The train comes every 30 minutes which shows on the board inside the train bar, do not believe google/apple maps as the train times aren’t the same. Longest we waited for a train was 30 minutes and then 6 stops to Catalyuna which is pretty much the centre. The cost of the hotel and flights from UK was great and definitely worth it if you don’t mind travelling in and out of the city. Do not use taxis here unless you are desperate as the metro is great and can be easily used, it’s also so cheap compared to UK travel. Hope this helps if you plan on coming here! (Picture shows from the railway station and the hotel in the back!)
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Rubén López, Atención al cliente/recepción at Sercotel Ciutat de Montcada Hotel
Responded 31 Jul 2022
Dear 664tiannap Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PatBarbara wrote a review Jul 2022
Perth, Australia18 contributions7 helpful votes
We spent a week at this hotel in very hot weather. The air conditioning wasn’t working and in fact it didn’t appear to have any. When we arrived it was very hot so we went up to the pool but it was filthy and Looked as though it had not been cleaned for a long time. There were cigarette butts in the pool along with lots of other things which I did not try to examine. I got out of the pool as quickly as I could. There were no tea making facilities and when I asked for a kettle I was told they would bring me one up but it never came. I also asked for an iron but it didn’t come either I finally got one on the last day. Our sheets were not changed during the week until I asked for them to be changed. They were finally changed the day before we left. We were told that the hotel was about 15 minutes from the centre of Barcelona, this was not the case. We had to catch a train to Barcelona which took about 30 - 40 minutes and only ran every 30 minutes. There were no facilities close to the hotel and it was in a relatively industrial area. Think twice if you are contemplating staying at this hotel pay a bit more for a better company.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rubén López, Atención al cliente/recepción at Sercotel Ciutat de Montcada Hotel
Responded 31 Jul 2022
Dear Barbara, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
darcy69 wrote a review Jun 2022
Plymouth, United Kingdom36 contributions10 helpful votes
+1
We arrived for a City Break to Barcelona. We flew with Vueling Airlines (Spanish easy jet). The flight was on time and comfortable. One point to note though on booking, you also need to pay separate for your seat when you check in online. On arrival the staff were quick and very helpful. We woke in the morning and first thought why did I book this hotel🤔 the surrounding area was not that attractive. We soon notice a station nearby which would be our transport into the city. A family ticket for 10euros gives you 8 journeys, a bargain we thought. 6 stops to Cataluna stop and 6 on return from platform 1. A great place to stay for your City Break.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rubén López, Atención al cliente/recepción at Sercotel Ciutat de Montcada Hotel
Responded 28 Jun 2022
Dear Darcy, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rubén López Jefe de recepción Sercotel Ciutat de Montcada
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$47 - US$74 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sercotel ciutat de montcata hotel montcada i reixac
LOCATION
SpainCataloniaProvince of BarcelonaMontcada i Reixac
NUMBER OF ROOMS
105
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SERCOTEL CIUTAT DE MONTCADA HOTEL - Now €47 (Was €̶6̶5̶) - UPDATED 2022 Reviews & Price Comparison (Montcada i Reixac, Province of Barcelona) - Tripadvisor

Frequently Asked Questions about Sercotel Ciutat de Montcada Hotel
Which popular attractions are close to Sercotel Ciutat de Montcada Hotel?
Nearby attractions include InMortal Room (0.3 km), Punt De Montcada (0.1 km), and Cinemes Montcada (0.1 km).
What are some of the property amenities at Sercotel Ciutat de Montcada Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sercotel Ciutat de Montcada Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sercotel Ciutat de Montcada Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sercotel Ciutat de Montcada Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Sercotel Ciutat de Montcada Hotel?
Conveniently located restaurants include La Nostra Isola, Restaurante Wasabi, and Bar Petit Marc.
Are there opportunities to exercise at Sercotel Ciutat de Montcada Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Sercotel Ciutat de Montcada Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sercotel Ciutat de Montcada Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sercotel Ciutat de Montcada Hotel?
The staff speaks multiple languages, including English, Spanish, and Catalan.