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8/10/2017 9/10/2017
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    Heritage Collection Waitakere Estate

    573 Scenic Drive, Waiatarua, Auckland 0650, New Zealand
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    8/10/2017 9/10/2017
    US$125
    US$113
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    US$125
    US$113
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    US$125
    US$113
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    Traveller (115)
    Room & Suite (42)
    Dining (8)
    Overview
    • Excellent39%
    • Very good30%
    • Average16%
    • Poor8%
    • Terrible7%
    Travellers talk about
    “high tea” (18 reviews)
    “auckland city” (23 reviews)
    Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Kitchenette
    Conference Facilities
    Laundry Service
    4.0 Star Hotel
    All hotel details
    Deals
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$113
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    • Check booking site for details
      US$113
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    • Check booking site for details
      US$113
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    View all 14 deals
    Write a Review
    Reviews (225)
    There are newer reviews for Heritage Collection Waitakere Estate
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    21 - 25 of 216 reviews

    Reviewed 7 February 2017

    Appalling service, appalling place, dirty old unwelcoming. You will not be pleased when you finally get down the driveway. The receptionist was rude on the phone and rude in person. I was horrified this place is operating!

    Thank Annabel H
    Response from AucklandsWaitakereEs, Owner at Heritage Collection Waitakere EstateResponded 21 February 2017

    We regret you found our reception staff to be not friendly on this occasion. At our Boutique Hotel we do strive to provide great customer service to our guests as can be seen from a number of our other reviews.

    Reviewed 6 February 2017

    I cannot thank the hotel enough for making my 50th birthday celebration absolutely amazing. From the time I began planning my "do", the hotel and Vicky in particular, went out of their way to accommodate us and put up with the many changes I made...More

    Thank lucyelizabeth2017
    Response from AucklandsWaitakereEs, Owner at Heritage Collection Waitakere EstateResponded 21 February 2017

    We are glad your 50th birthday celebration was an amazing experiece for for your guests and yourself. It is great you were able to enjoy our beautiful gardens and our onsite rainforest walks along with our customer service.

    Reviewed 5 February 2017 via mobile

    We unfortunately only spent one night here and wished it was longer. Both my husband and I were impressed from the minute we drove down the driveway lined by trees and native bush. This hotel oozes character with breathtaking views from every angle and lovely...More

    Thank kylee r
    Response from AucklandsWaitakereEs, Owner at Heritage Collection Waitakere EstateResponded 21 February 2017

    Thank you for your review. We are pleased you enjoyed our stunning setting surrounded by manicured gardens and dense native rainforest. It is also great you appreciated the colonial character of our Hotel which re strive to retain.

    Reviewed 2 February 2017

    The staff were lovely and treated us well. We dined every night at the restaurant (5 nights) and it was very, very good, as were the breakfasts. Ok, so the décor is a little dated, looks a bit like the 1970s, but the rooms are...More

    Thank Loones
    Response from AucklandsWaitakereEs, Owner at Heritage Collection Waitakere EstateResponded 21 February 2017

    Your feedback is appreciated and it is great you enjoyed our restaurants fine cuisine. The Hotel styling is an authentic colonial style which we feel fits well with the hotels very unique and spectacular setting.

    Reviewed 31 January 2017 via mobile

    I can undoubtedly say that this place is amazing. The room, the food, and especially the staff bent over backwards to help us. My partner is in a wheelchair and he lady we dealt with, Madeline, was nothing short of brilliant. I can't rate this...More

    Thank Jo B
    Response from AucklandsWaitakereEs, Owner at Heritage Collection Waitakere EstateResponded 1 February 2017

    We do appreciate your review and we are pleased you enjoyed our Hotel and customer service.

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Bar/Lounge
    • Restaurant
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Bar/Lounge
    • Restaurant
    Details
    • Price range
    • US$118 - US$194 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette
    • Number of rooms
    • 21
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Agoda, Priceline, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Heritage Collection Waitakere Estate reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Auckland >
    • Waiatarua
    • Also Known As
    • Auckland`s Waitakere Estate Hotel Waiatarua
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    Traveller (115)
    Room & Suite (42)
    Dining (8)
    Hotel & Grounds (64)
    Bathroom (7)
    Business Centre & Event Rooms (1)
    Nearby
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    19.24 km away
     
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    Nearby Restaurants
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    Nearby Attractions
    Upper Nihotupu Dam
    5 reviews
    2.55 km away
    Arataki Visitor Centre
    168 reviews
    5.33 km away
    West Wave Aquatic and Recreation
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    Waitakere Ranges
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    5.77 km away
    Ask a question
    Questions & Answers
    Michelle B
    6 January 2017|
    AnswerShow all 3 answers
    Response from JKLM2 | Reviewed this property |
    Ring them. They are very helpful.
    0
    Votes
    Room Tips
    "Ask for rooms 1-6. These rooms are on the top floor. We were on the bottom floor, and got some noise from the..."
    Read review
    "We were in Room 8 the views were great!"
    Read review
    "Avoid the "Loft" rooms!"
    Read review
    "Amazing views, historical location. Enjoyed reading about the history of the place and the family behind it."
    Read review
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