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Mercure Brandon Hall Hotel and Spa Warwickshire

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Traveller (360)
Room & Suite (111)
Dining (40)
Overview
Main Street, Brandon CV8 3FW England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews(1,398)
Traveller rating
  • 519
  • 474
  • 236
  • 111
  • 76
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  • English
Michael O
Coventry, United Kingdom
76
Reviewed 6 days ago
Booked Sunday lunch at this reputable hotel. It was a Carvery set up and although our booking was for later in the sitting, the food was tasty (what was left; the lamb for example was finished and the beef down to the last remnants). The staff and service acceptable, although we did have to ask for hot plates.
The restaurant was a large square, soulless room. Every wall was bare with a total lack of any art work or decorative pieces. The “background” music was uncomfortably loud. And, without wanting to sound like a fuddy duddy, the lack of any apparent dress code meant a lot of patrons looked like they’d wandered in for a pub lunch and not to a 4* establishment . All in all, a feeling of a factory canteen and we wouldn’t return or recommend.
Thank Michael O
Pete H
Solihull, United Kingdom
2725
Reviewed 6 days agovia mobile
Had a great weekend break here, room was great (154) comfortable bed plus a sofa bed in room aswell. Nice to have a sofa to watch tv together on. Bathroom looks very nice, big shower cubical and a bath in there also. All the staff was great and professional, had a takeaway one night and thought id be cheeky and try get some plates to eat it on, i think it was a manager lady in the resturant part i spoke to and sorted me plates and cutlery straight away no problem. We went swimming and a big plus is the locker locks are just number pads, no messing around trying to find a pound coin. I thought it was a real gem of a place to stay. One thing that a found amazing was having a personal mobile phone for the room, free calls, internet usage and even has all the local sights and google maps so you have a sat nav to use, what an awesome touch to the stay! Thankyou mecure brandon hall, definatley stay again
Thank Pete H
Quest35796325930
11
Reviewed 2 weeks agovia mobile
To start with, I was checked in by Jane on reception and must I say I have used wet flannels with more life and enthusiasm than she had. She made me and my husband feel very unwelcome due to the lack of interest she had while checking us in. When given our key card there was scribbles on there from a previous crossed out room.

The bar service was very slow, hardly any space to sit down & this is an apparent ‘4 star’ hotel. I’ve stayed in 2 star hotels which are better than this.

Overall, I would not stay here again due to the very little organisation this hotel has.

I never use trip advisor but I feel like I had to write an honest review about this hotel to warn future customers of what they’re getting themselves into!! If only I looked at trip advisor before coming.
1 Thank Quest35796325930
Kev C
Coggeshall, United Kingdom
1210
Reviewed 2 weeks agovia mobile
We booked direct from the website expecting to stay in a lovely country house. Sadly, we were allocated a room in what they termed the courtyard which was a more prosaic affair akin to a prison block - see photo.

The room was spacious but decidedly shabby and gloomy, with a rather unpicturesque view of the car park. Again, please see photos. The bathroom was elegant but past it’s best with mould around the shower, a toilet that barely flushed and a such a high step into and out of the shower that was a hazard to anyone over the age of 40. Not being picky but the bin was broken too.

Breakfast was buffet, luke warm and unappetising. Coffee was self service from a machine.

This was definitely an unpleasant stay and not what one would expect from a four star hotel.
1 Thank Kev C
dahaw
Birmingham, United Kingdom
3421
Reviewed 2 weeks agovia mobile
Would not recommend this hotel. Poor customer service and below standard amenities. No thank you. Manager wore casual clothes and I could not really understand him that well. Was he really the manager? Need some new staff who smile and enjoy their job.
2 Thank dahaw
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About
Description
Surrounded by beautiful countryside amid 17 acres of its own grounds and woodland, this lovely country house was originally built as a shooting lodge to the Brandon Manor House. Mercure Brandon Hall Hotel & Spa More offers 120 spacious bedrooms, stylishly decorated and furnished with all modern amenities. Whilst staying at the hotel guests will be able to use the state of the art gymnasium and 18 meters swimming pool FREE of charge. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Spa
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Bar/Lounge
Breakfast included
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
120
Price range
US$79 - US$165 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Coventry Brandon Hall Hotel Brandon
,
Accor Brandon Hall Coventry
Location
United Kingdom > England > Warwickshire > Brandon
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
120
Price range
US$79 - US$165 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Coventry Brandon Hall Hotel Brandon
,
Accor Brandon Hall Coventry
Location
United Kingdom > England > Warwickshire > Brandon
Photos
Traveller (360)
Room & Suite (111)
Dining (40)
Pool & Beach (5)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Nearby
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Nearby RestaurantsSee all 3 nearby restaurants
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Nearby AttractionsSee all nearby attractions
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5.10 km away
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Questions & Answers
Ask a question
Voyage821470
1 October 2018|
AnswerShow all 6 answers
Response from Derrick R | Reviewed this property |
Yes they allow the public to use the facilities for a charge.
0
Votes
Sammi N
6 March 2018|
AnswerShow all 3 answers
Response from jangb696 | Reviewed this property |
Hi I hope this helps Tel : 44 2476/546000 Regards
2
Votes
leelax2018
22 February 2018|
AnswerShow all 8 answers
Response from Richard S | Reviewed this property |
Hi, I think it is 8am,
1
Vote
Room Tips
"Ask for a refurbished room. Also one furthest away from the railway line if you are a light sleeper."
An777
3 weeks ago
Read review
"Suggest selection of one of the privilege rooms which although are more expensive, you are rewarded with a..."
robertcT3095KF
3 weeks ago
Read review
"Stay Away from this hotel, nothing nice about it"
JillMayers
30 Sep 2018
Read review
"The ones closer to reception are extremely small. The ones in the ground floor have not much nice views"
J8748CSdavidc
28 Sep 2018
Read review
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