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Palm Hotel & Spa

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Palm Hotel & Spa
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965 Reviews from our TripAdvisor Community

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Showing 66: English reviews
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Luxembourg
Reviewed 2 days ago NEW

The hotel had been recommended to me by the travel agency as a calm place appropriate for rest and relaxation. I was a bit disappointed at realizing that the hotel qualities were not quite the suitable ones for attaining those objectives. Among other disturbances there is sometimes an awful music played loudly on the terrace which can be heard in...

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Helpful?
Thank periandro
boston
Reviewed 3 days ago NEW

1-When you are arriving in the hotel the car park is full of the staff cars. 2-Not a real warm welcome at the arrival 3- check in not really 5 stars, they gave you some beach towel coupon with 40 euros charge, a shame for me 4- To bang us to the villa the Chinese girl guide us by walk...

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Thank Gregboston9
roma
Reviewed 2 weeks ago

The hotel is situated in an enchanting position with an amazing view, maybe one of the best on the island. Hotel buildings and rooms are well inserted in the surrounding environment. Rooms are nice, but a little bit small for a five star. Swimming pools area is beautiful but not so big, but it is open to people from outside,...

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Thank struzzovolante
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear struzzovolante, Thank you for taking the time to write this review of your experience at Palm Hotel. I am delighted to learn that you enjoyed our location and your room, especially its insertion in the environment. We take great pride in our environmental commitment and I’m thrilled to learn that you have appreciated it. I am happy to read...

Zurich, Switzerland
Reviewed 21 January 2017 via mobile

The hotel keeps all it says about the location, style, cleanliness and super friendly attentive staff! The check-in was super smooth accompanied by a refreshing selfmade hibiscus tea while we were waiting for our car to be parked and luggage to be brought to our room. We got shown around the residence and the pool, spa, all dining and loads...

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Helpful?
Thank dieter h
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear Dieter H, I was so pleased to read your excellent review on your recent stay here at the Palm Hotel. Rest assured that I will be sharing your kind words and comments to the whole of the team and they will be just as thrilled to learn that you had such a great experience with us. My team and...

Guadalajara, Mexico
Reviewed 21 January 2017 via mobile

Very nice stay, the grounds are perfect. The hotel is well managed and offers a great view. The rooms are very clean and relaxing. But unfortunately too many families with children. Not a very relaxing stay for us so avoid school vacations periods.

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Helpful?
Thank Nicolas E
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear Nicolas E Many thanks for taking the time to leave a review, and we're so pleased you enjoyed your time with us. My team and I look forward to welcoming you back for your next trip to Reunion Island for this time a really relaxing stay. Best wishes, Patrice Peta, General Manager.

Geneva, Switzerland
Reviewed 11 January 2017

I am a frequent traveller and thus end up having to host business and courtesy meetings in different places all across the globe and this includes many hotels restaurants and bars. It is however the very first time that I am declined entry into a 5 Star hotel bar.... The reason communicated by the staff was that the hotel was...

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Thank Laurent Nicolas E
Bordeaux, France
Reviewed 6 January 2017

What a lovely Xmas we had in the Palm Hotel. All went extremely well - and i am quite difficult to please. The Lux Room has a nice space - quite intimate. The food was great, so tasty and ALL staff members super helpfull.... Defo gonna be back really soon. One of the best Hotel Spa in the world.

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Thank gandwportobello
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear Guest, Thank you for taking your time to write about your recent stay with us. I have shared your wonderful comments with my staff and they are just as delighted as me. It really was a pleasure to have taken care of you during Xmas and it is much appreciated that you have noted our special care and attention....

Reviewed 18 December 2016 via mobile

This hotel is amazing especially the common areas like the restaurant, the pool, the amazing warm jacuzzi, the observatory to look at the Indian Ocean!! The food is delicious at breakfast and the buffet for dinner too with an unforgettable view (except the creole buffet that is really not worth the price with little choices and okish food in a...

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Helpful?
Thank mamat777
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear mamat777 Thank you very much for taking your time to write this lovely review and many thanks for your loyalty to the Palm Hotel. I am pleased to hear that you found our hotel amazing, especially our common areas, and our food and cocktails delicious. I also take note of your remark about our creole buffet. Thank you again...

Hamburg, Germany
Reviewed 30 October 2016

Staff very kind, observant and doing everything to provide VIP attendance. Nice environment. Great location. Food of very fresh quality and good taste. Pool, bar & restaurant area unique and very appealing. Trip Advcisor rate close to but not quite 5 Stars (for a very few minors).

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Helpful?
Thank Heiko D
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear guest, Thank you very much for taking your time to write this lovely review about your stay with us. I am pleased to hear that you found our staff very kind and that you enjoyed your meals in our different restaurants. We very much hope to welcome you back in the future, then we will do our best to...

Aerdenhout,, Noord-Holland, Netherlands
Reviewed 10 October 2016 via mobile

After travelling the island for some days and staying in some disappointing hotels Palm hotel en spa is en treat. Finally a hotel that delivers what it advertises. Decent rooms that have been decorated tastefully, good beds, nice bathroom with great shower (only lesser point: a separate shower would have been nice, climbing in the bathtub for a shower is...

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Helpful?
Thank FrancesSH
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear Guest, Many thanks for taking the time to write your very kind words following your recent stay at The Palm Hotel. I was thrilled to read that you enjoyed your stay with us, and that you found my staff very friendly and helpful. I was so glad that we met your expectations and I do hope that you will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Very close to the city of Saint-Pierre, in Petite-Ile, in the Wild South of the Island of Reunion, nearby the most important natural sites and places of interest, such as the Cirque of Cilaos or the volcano Le Piton de La Fournaise, a Hotel is nestling between the cliffs, overlooking the blue water of the Indian Ocean and the bay of Grand'Anse with its white sand beach: The Palm Hotel & Spa. ... more   less 

Additional Information about Palm Hotel & Spa

Address: Grand'Anse, Petite-Ile 97429, Reunion Island
Region: Reunion Island > Arrondissement of Saint-Pierre > Petite-Ile
Price Range: €244 - €317 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palm Hotel & Spa 5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Palm Hotel And Spa
Palm Hotel Petite Île
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Questions & Answers

Here's what travellers have asked, with answers from Palm Hotel & Spa staff and other travellers.
10 questions
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Questions? Get answers from Palm Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms far from the restaurant area are more calm”
  • Bedroom corner
  • Bathroom
  • Room interior, TV set and desk
  • Room with funny light
  • Sunset from the hotel
  • Sunset from the hotel
  • View from the room terrace (swimming pool)
  • Sunset from the hotel
 of 5 bubbles periandro, 27 Mar 2017 | Read review
“try something else”
 of 5 bubbles Gregboston9, 26 Mar 2017 | Read review
“Get the cheapest room or don't bother at all - it's not worth the money!”
 of 5 bubbles Bo112, 9 Sep 2015 | Read review
“The rooms on the first floor seem to have a nicer view than the rooms on the ground floor.”
 of 5 bubbles J3981VGmm, 14 Aug 2015 | Read review
“Room with a sea view”
 of 5 bubbles kuwinda, 25 Jul 2015 | Read review
5 of 5