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Vila Gale Santa Cruz

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907 Reviews from our TripAdvisor Community

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Showing 493: English reviews
Glasgow, United Kingdom
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 days ago NEW

We booked this destination and hotel purely on the flight schedule, what's the worst that can happen? So happy that we took the gamble. We loved this hotel, it was spotlessly clean, the staff were so friendly and helpful and the restaurant was plentiful, just perfect. We stayed during November, which is quiet but what we wanted, the hotel has... More 

Helpful?
Thank Ipster72
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

What a great holiday my daughter and I had at Vila Gale hotel! The place is very very clean, friendly environment and peaceful. We wanted a place where we could chill out and have time to reflect on life events! This was exactly the place conducive to our needs. The food was great with loads of varieties at each meal.... More 

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1 Thank mhedzisoc
Manchester, United Kingdom
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

I visited the hotel with my partner & was impressed with the modern hotel & grounds. Being in our twenties we was a little worried that the area would be to quite, however the tranquility was a pleasant surprise to the hustle & bustle that you can get at many sun resorts. The all inclusive was good & the lager... More 

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Thank ashbobs1211
Trowbridge, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 weeks ago via mobile

Just returned from 5 days at the Vila Gale in Santa Cruz. Very modern, clean and well equipped hotel. Definitely deserves the official star rating. The swimming pools were great and excellent spa/ gym facilities. We ate in the restaurant on a couple of occasions and the food was really good with lots of choice. My only criticism is that... More 

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1 Thank andyh04
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 October 2016 via mobile

Lovely hotel Food was excellent Andy the beer (super boc) was great. Not much entertainment at night and beds were extremely hard so not good if you suffer with back problems. Near airport but doesn't make you suffer too much with noise. Room was very nice with small balcony and pool was reasonable but a tad cold. Free transport to... More 

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Thank Keeth007
1 review
Reviewed 26 October 2016 via mobile

Just returned from a weeks holiday at this hotel. The hotel was spotlessly clean and the staff were lovely. As I am one of the most difficult people to feed I was delighted to find that every mealtime I could find food that I liked to eat. Never had a sweet tooth but even I could not resist the fantastic... More 

Helpful?
Thank Nicoladurrant D
York
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 October 2016

I don't like to be negative about hotels but hopefully this will help them change , yes this is just one persons opinion . Some staff I found to be not bothered and customers were an iconveniance . Food wise breakfast was just ok bacon was soggy and fried eggs over cooked a lot of foods laced in garlic .... More 

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Thank keithnahon
Colchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 October 2016 via mobile

This was our sixth visit in eight years to Vila Gale and it certainly won't be the last. Before I start my own review I must just comment on a couple of other reviews, there were a couple of complaints about the 160 people whose flight was cancelled and were given a night at the Vila gale whilst waiting for... More 

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3 Thank JTStanway
Derby, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2016

This hotel is in the top two of all the hotels we have stayed in. A wonderful 7-night, all inclusive stay.Though very close to Madeiras airport, the planes were not intrusive and only, perhaps, a dozen or so a day. The staff are pleasant, helpful and very hard working. Odila, who served us in the a la carte restaurant and... More 

Helpful?
Thank Carol B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This beach hotel in Santa Cruz (Madeira) is situated directly beside the sea. Funchal is just 15 minutes away, while Funchal airport is only 5 minutes from the hotel. The promenade and the aqua park are also nearby. There are also stony and pebble beaches in the area. The hotel, which was built in 2006, has a total of 262 room on 4 floors, where we feature 4 junior suites suitable for families. The hotel offers a fully air-conditioned environment with spacious lobby, lifts, 24-hour reception, hotel safe, three bars, two restaurants and parking facilities. It has congress centre (890 m²), room and laundry services, as well as a kids club and games room. All rooms with en suite bathroom, balcony, air conditioning, individually adjustable central heating, direct dial phone, clock, satellite TV, CD / DVD player, radio, safe deposit box, hair-dryer, fax / modem connection, minibar, electronic security lock and 24 hour-room service. It offers an outdoor swimming pool for adults and children, indoor swimming pool (for a fee) and spa facilities with Jacuzzi, sauna, steam room / Turkish bath, Vichy room, a gym, studio for classes, 4 massage and treatments rooms, physician's office. The nearest golf course is only 10 minutes away and the hotel provides a golf desk and clubs closet. A breakfast buffet is served each morning. Lunch and dinner may be eaten from a buffet or a la carte. The following are all accepted as methods of payment: American Express, MasterCard and VISA. There is a transfer service to Funchal available. ... more   less 

Additional Information about Vila Gale Santa Cruz

Address: Rua de Sao Fernando, 5, Santa Cruz, Madeira 9100-173, Portugal
Region: Portugal > Madeira Islands > Madeira > Santa Cruz
Price Range: €86 - €140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vila Gale Santa Cruz 4*
Number of rooms: 262
Reservation Options:
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Also Known As:
Vila Gale Santa Cruz Hotel Santa Cruz
Vila Gale Hotel Santa Cruz
Santa Cruz Vila Gale
Vila Gale Madeira
Vila Gale Santa Cruz Madeira
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Questions & Answers

Here's what travellers have asked, with answers from Vila Gale Santa Cruz staff and other travellers.
63 questions
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Questions? Get answers from Vila Gale Santa Cruz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a pool view room you will have to pay extra. Ask for a room overlooking village towards the airport for best views at no extra cost. The hotel is only four stories high, I prefer 3rd or 4th floor. Room 3062 Has lovely views.”
 of 5 bubbles maureenc700, 19 Nov 2016 | Read review
“Sea and pool view”
 of 5 bubbles mhedzisoc, 15 Nov 2016 | Read review
“Go for a sea view and balcony. Well worth it on a balmy evening.”
 of 5 bubbles 233CarolB233, 23 Oct 2016 | Read review
“Ask for a room with a sea view - well worth it!”
 of 5 bubbles AngelRocked, 30 Sep 2016 | Read review
“Choose sea view”
 of 5 bubbles Wizz56, 27 Sep 2016 | Read review
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