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Stayed in this hotel for a weekend and the cleaning staff threw out my daughters dental retainer as it sat on the bathroom vanity with our tooth brushes. The incident was reported immediately in hopes of finding the retainer. Subsequent customer service follow up by...More
Thank T C
Response from Andrew W, General Manager at Courtyard Dunn Loring FairfaxResponded 1 week ago
Dear TC, I'm sorry to hear you were not satisfied with the outcome of your claim. Please feel free to reach out to your contact with our claims office to discuss further. They are the experts in cases like this where the hotel may not...More
Hotel is on a Metro line so easy to reach by car or train from airport. Staff is helpful and friendly. Good WiFi. Lobby restaurant is a Starbucks cafe and descent. Secure and free parking. Reasonable senior rates. This was our third year staying here....More
Very conveniently located for trips into DC, with the train station a very short walk away, free parking, and a grocery store and shops right across the street. Wireless internet worked fine. We didn't have time to take advantage of the pool or other amenities...More
Arrived around 9 on a weeknight and check in was very quick and the staff pleasant. Room and bathroom very clean and the bed was comfortable. Frig and coffee in the room which is always nice. No breakfast is included but they do have a...More
The hotel is located steps from a lot of shopping and great dining places. The room was reasonably sized and comfortable.
The bathroom makes a lot of noise. Overall clean property and great rooms.
The only thing was that breakfast was not included in the...More