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DoubleTree by Hilton London Heathrow

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Traveller (233)
360
Panoramas (8)
Dining (31)
About
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For a warm welcome, stylish contemporary comfort and a convenient location just ten minutes from London Heathrow Airport, check-in to the DoubleTree by Hilton Hotel London Heathrow Airport hotel. Enjoy a famous DoubleTree cookie on arrival at this Cranford hotel. Catch-up with friends or colleagues over a drink in the bar, or order a meal in The Brasserie where fresh produce is showcased in innovative dishes.
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Property amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Suites
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Location
Full view
38Car recommended
Grade: 38 out of 100
17Restaurantswithin 1 km
1Attractionwithin 1 km
1,736Reviews
333Photos
46Q+A
100Room tips
Traveller rating
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Popular mentions
I stayed here recently on 2 separate nights on outbound and inbound flights.Hotel is located about 15 minutes from the airport and can be accessed by the Hoppa Shuttle bus H7 for about £4-£5 or taxi £15-£20. Very good staff at reception-very efficient.Rooms are standard airport
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Hotel's Favourite
What makes a Great hotel is not that there are no mistakes...it’s what they do when one arises. We arrived late from the train and the booking we thought we had was not in there system. We had a voucher from our agent; but they didn’t have in their system.. and were unsure they
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Response from Rukhsana H, Manager at DoubleTree by Hilton London Heathrow
Responded 13 Aug 2018
Dear Reviewer Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. kind regrads
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We booked to stay 3 nights to look after our 18 month grandaughter ,we booked 2 rooms and was given adjoining ones ,this was a lifesaver as little miss livewire had the run of the two rooms ....both rooms were clean spacious and extremely comfortable , all staff were friendly
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Needs to up its game, pity everything not as good as the breakfast experience.Wi-fi poor, phone signal not good either.Lack of staff means they struggle to cope when busy.We arrived fortunately just before a bus tour, typical airport hotel but in my opinion falls below the
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Review collected in partnership with DoubleTree by Hilton
Response from Rukhsana H, Manager at DoubleTree by Hilton London Heathrow
Responded 2 days ago
Dear Reviewer Thank you for your 3 star review and comments. I am sorry that you found the wifi poor. We have a free stand wifi and if you wanted a faster premium wifi there is a charge for this. I am sure reception would have assisted you if you has informed them. Regarding the lack of staff I will investigate immediately what happened and where we failed. Thank you once again for letting us know. This is not a standard you expect from Doubletree by Hilton. Kind regards Rukhsana
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The hotel feels pleasantly small and friendly. The staff are most courteous and the service good. The restaurant is also very good for an airport hotel. The rooms are clean, quiet and comfortable although the showers would benefit from an upgrade...who uses baths in this type of
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Response from Rukhsana H, Manager at DoubleTree by Hilton London Heathrow
Responded 6 days ago
Dear Reviewer Thank you so much for your 4 star review and comments. Kind regards
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The Standard Double Room at the DoubleTree by Hilton London Heathrow
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12345629
Can I park here for two weeks & how much is it? If not - any alternative?
I think that is a question from the hotel. We took the Hoppa bus from the airport and back to the hotel in the morning.
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So sorry if this is too late. Since I am usually traveling with luggage for 8 weeks, I take a taxi. There are public buses that leave from the terminal and a handy info desk to tell you which number, but usually I just take a cab. If you have bucket loads of time your concierge can tell you how to get there by the Hoppo. I've done it with two kids as we had a lot of time and it was super easy and cheap (5 pounds as I remember). I don't remember it being as long as the above posts say, but if you are alone and have time it might be worth it. if you are with anyone else, take a cab.
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Is there a business center where I can check my email? Thanks in advance
Yes they do.
1 vote
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12345610
"Can be noisy with the flights but get used to it..."
"Good rooms, but a bit used - old."
"Bath Road is very busy, so request a room on the other side overlooking the car park."
"Easy access to Twickenham Stadium."
"If you like plane watching, ask for a room overlooking Bath Road."
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12345620
PRICE RANGE
US$75 - US$145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada london heathrow hotel cranfordramada hotel london heathrowramada hotel cranfordhounslow ramadaramada hounslow
LOCATION
United KingdomEnglandHounslowCranford
NUMBER OF ROOMS
200
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