We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Innkeeper's Lodge Tunbridge Wells, Southborough

163 reviews
Save
Traveller (18)
Room & Suite (4)
Dining (2)
Overview
  • Excellent26%
  • Very good31%
  • Average27%
  • Poor10%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Bar/Lounge
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$101.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Southborough hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "82d587751a5a40c0b1250b8a53d08267", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1482520,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[38341770],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":101,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"82d587751a5a40c0b1250b8a53d08267","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":101,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":101,"highestMetaPriceDisplay":-1,"hotelName":"Innkeeper's Lodge Tunbridge Wells, Southborough","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjgyZDU4Nzc1MWE1YTQwYzBiMTI1MGI4YTUzZDA4MjY3IiwiQUlLIjoiNzIzN2ZmNmM5NTVjNDY2ZWFlMmY4ODhhNTM0MTJiZTIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$101", "hasDates": true, "hacComplete": false, "contentIdMappings": {"38341770":"LateRoomsESFR"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (163)Write a Review
Filter reviews
159 results
Traveller rating
43
47
42
17
10
Traveller type
Time of year
LanguageEnglish
43
47
42
17
10
Show reviews that mention
All reviewsgastro pubsecondary double glazingtunbridge wellscontinental breakfastwarm croissantsset us up for the dayrooms are cleanfacing the main roadlovely lunchpub with roomshotel barnice sizeboth morningsdouble roomfamily roomhever castlespent two nights
FilterEnglish
Updating list...
1 - 5 of 159 reviews
Reviewed 1 week ago via mobile

Our room needed a bit of TLC. The main bed was only a double - I think most couples expect a king these days and there was room for one for sure. Shower room smelt very musty and needed a deep clean - the previous...More

Thank Dizzy_Blonde1
Response from General Manager A, Manager at Innkeeper's Lodge Tunbridge Wells, SouthboroughResponded 3 days ago

Dizzy_blonde1, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

Reviewed 3 January 2018

poorly made up room not ready on arrival shower tray dirty[hair] not that it was needed as no hot water.Poor tv signal,rude staff more interested in playing with mobiles.I have waited patiently for a requested callback from a manager for 5 days which speaks volumes.More

Thank kleigh6806
Response from General Manager A, Manager at Innkeeper's Lodge Tunbridge Wells, SouthboroughResponded 4 weeks ago

It is disappointing for us to hear that your experience was anything less than great. If you are willing to give us another chance, please contact us at 01892 529292 so we can understand your situation better in order to try and turn your experience...More

Reviewed 2 January 2018

Booked xmas dinner for 4 people at a cost of £80.00 per person. For the money it was terrible, on entering restaurant area noticed a lot of food left on plates by earlier guests. Would never use restaurant again.

Thank toru690
Response from General Manager A, Manager at Innkeeper's Lodge Tunbridge Wells, SouthboroughResponded 4 weeks ago

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at 01892 529292 so we may assist you in moving forward towards a resolution.

Reviewed 1 November 2017 via mobile

Right visited this hotel last year and gave great reviews!!but unfortunately not so this year.bar was nice to sit in a few staff we recognised from last year but nowhere near as friendly though the service was ok.ate here Saturday night and must admit the...More

Thank supamac59
Response from General Manager A, Manager at Innkeeper's Lodge Tunbridge Wells, SouthboroughResponded 7 November 2017

Hi Supamac59, I'm sorry that you felt your trip today could have been better and I have passed your comments along to our front of house team as well as back of house team. If you would like to discuss this issue in further detail...More

Reviewed 10 September 2017 via mobile

Myself, husband and my 16 month old son have just come back from here. We chose to stay here as we had a friends wedding at a nearby location. When I booked I requested for a bigger room as we would need room to accommodate...More

Thank Nathalie R
View more reviews
PreviousNext
12345632
About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$98 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$98 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (18)
Room & Suite (4)
Dining (2)
Questions & Answers
Get quick answers from Innkeeper's Lodge Tunbridge Wells, Southborough staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"very noisy road at front from 5am/1am"
Read review
"nonly used restaurant"
Read review
"Avoid rooms at the front or bring your ear plugs!"
Read review
"We overlooked the common, no noise from the main road outside. First floor."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing