We have stayed at a couple of the Marriott Vacation Clubs and this one really takes the cake. The facility is amazing and it is located in a convenient spot. The staff is incredible also. I highly suggest going to the Steakhouse and the coffee/dessert place at the Marina. We ate at the steak house twice during our stay and were at the dessert place almost every night, GET THE COOKIE SANDWICHES! Pay attention to the flyer they give you when you check in you get some great things while staying at the facility. Bucket of balls for the driving range every day, paddle board time, and if you are there for 3 nights you can sign up for a photo shoot and get one digital photo at no cost. The pricing for the photos is a good deal so you will probably buy some extras. If Pilar is there ask for her she is great!…
Los Suenos Marriott is worth every penny! The resort itself is so beautiful, perfectly cleaned and maintained. The pools exceeded our expectations - perfect temperature, incredibly clean. The interior design and furniture are so fun and luxurious. The food in the resort is lovely. The resort Cafe has the absolute BEST empanadas I have had in my life! You have to try the chicken empanada at the Cafe. For more culture and variety I definitely recommend exploring outside the resort if you can too (resort is just a short drive from downtown Jaco, so many great food spots there). The resort (and Costa Rica as a whole) is very eco-friendly. Recycling bins can be found all throughout the resort. Rooms include a hairdryer (Hamilton Beach brand), shampoo, conditioner, body wash, soap, body lotion, fully stocked kitchen, umbrella, iron / ironing board, laundry detergent, dishwasher detergent. The staff are what make this resort so special. Everyone is so genuinely nice. They truly all go above and beyond to make sure you are taken care of.…
The hotel saw better days in its past… the day prior to my arrival I received an email telling me the resort’s pool would be closed for my entire stay, and NO compensation was given! Instead I received a room on the 1st floor with curtains issues, not my choice but the other available rooms were undergoing maintenance as well (I was told ) The room was in front of the “backup pool” which had to be shared by the entire hotel and was so overcrowded, we couldn’t even get a decent spot to sit by… The beach is so contaminated, it’s not even fun… I was celebrating by graduation but I guess I’ll have to postpone and look somewhere else 😩😭
If you're looking for any local flavor, look elsewhere. If you're looking for a nice Florida golf resort that happens to be in Costa Rica, this is a great choice. The suites are spacious and nice and the view is beautiful but the beach is mostly small rocks, not sand.
Let me say, we are titanium presidential Marriott vacation club members and have traveled to many Marriott’s throughout the years. I have to say that the club in los suenos is probably the nicest I have been to in many years. The service was great, the restaurants, and there are many to choose from were excellent. The food was great. The employees were super friendly, the grounds are impeccable. The pool area is beautiful with a great swim up lounge for food and drinks. And to top this all we used PIKOTRAVEL to plan our excursions, and they were great. PURA VIDA COSTA RICA. WILL BE RETURNING NEXT YEAR TO LOS SUENOS MARRIOTT AND TO PIKOTRAVEL TO GO SEE MANY OF THE VOLCANOES THAT ARE IN COSTA RICA
I stayed at Condominio Verandas, Los Sueños Herradura and it was absolutely lovely, just stunning! Place was really clean and it had everything you need. I would recommend this place to anyone who wants to go on vacation with family.
We stayed at Los Suenos and had an amazing time, such a nice place, all our tours were booked with Piko Travel and he was so nice and friendly to us, such a great experience!!! On our next trip to Costa Rica, we will definitely book our tour with piko again.
The staff at this resort is terrible to families. They are looking for couples only. Everyone here is put out when you ask them any little favor, especially related to children. The kids club is the worst I have been to in 27 countries, Marriott or not. Even taking advantage of the free amenities that they market is a near impossible chore. Costa Rica is great, but go somewhere else. This location does not feel anything like the consistent experience you might expect from Marriott. Pura disappointment, and it pains me to say that.
One of the best vacations (holidays) I have taken anywhere on the globe. The hotel property and grounds were meticulously maintained and the service was impeccable. Such a friendly, helpful staff that made me feel like I was staying with family! The property was close to town and the marina, both of which offered great activities for our whole family. I would stay again in a heartbeat! Awesome family vacation spot.
This place is amazing! We stayed during the "low" season so there weren't a lot of people around, the weather was lovely (just one rainy day) and we thoroughly enjoyed ourselves. The staff was so friendly and kind and always used our names. The food was incredible, we ate at the Hacienda Kitchen a lot and every dish was so wonderful. We are vacation club owners so our rooms were in the new section which were stylish and lovely. The complaints and low ratings about waiting for meals is just ridiculous, I would never rate them low for this as every dish we ate was amazing. A short walk to the Marina area was a nice option and the Italian Steakhouse served delicious food. Would definitely come back again!